The Cotswold Company - Bath Opiniones 168

TrustScore: 5 sobre 5

4,8

Northgate Street 12, BA1 5AS Bath, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I apprec... Ver más

Valorada con 5 estrellas sobre 5

The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mike and Dan, who delivered all our furniture today were professional and extremely advisable. They took care they didn’t scratch any of our walls and insured we were happy with everything. We had a s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Northgate Street 12, BA1 5AS, Bath, England, Reino Unido

  • 01225 965805

4,8

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great piece of furniture- we're…

Great piece of furniture- we're delighted. Delivered by 2 exceptional guys - Kev and Kyle. They were professional, friendly, so helpful and took time to get item exactly where we wanted it. We are so grateful to them! Thank you!

5 de noviembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Roland Gooding,

We're delighted you love your new furniture! It's great to hear that the delivery team was so helpful and professional. We appreciate you taking the time to share your positive experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

So lovely to be able to call a store…

So lovely to be able to call a store and speak to a person directly. Bing able to do this meant that my question was answered and I was able to order the items I had seen in store when visiting. I much prefer buying in store than online and Cotswold Company make this so easy. Helpful, friendly, honest service.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery

Ian and Tomasz let us know what time they were delivering our furniture, turned up on time. Unpacked our item and set it down in the house where we wanted it and took away all the packaging, were very polite and made sure we were happy with the delivery.

28 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Pete,

We appreciate your positive feedback! We're happy to hear that the delivery team was punctual, polite, and ensured you were satisfied with the placement, also removing all packaging.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Cotswold company

We ordered two bedside cabinets from this company and we are extremely pleased with the quality and the attention to detail arriving with two sets of drawer knobs and plastic feet so as not to mark our floors ! Gary and ian couldn't have been more helpful unpacking and allowing me to check the cabinets and so the whole experience was a delight and we will be using this company again 😎👌

13 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Peter Dunn,

We're happy you're extremely pleased with the bedside cabinets' quality and attention to detail. It's great to know the delivery team was helpful. We appreciate your feedback and will use this company again.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 4 estrellas sobre 5

A Christmas bonus is definitely in order 😀

Well I did find it overwhelming trying to imagine different pieces of furniture in different colours as obviously you didn’t have the full range of everything but the assistant that served me (Jennie) really couldn’t have been more helpful and pleasant and really did go the extra mile. She made the whole thing a lot easier. Hopefully the delivery will go as well.

18 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Chris King,

We appreciate your feedback and are glad the assistant was so helpful during the selection process. We're happy to hear that they made the experience easier for you. We hope the delivery goes smoothly!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

very confident lady who knew what she…

very confident lady who knew what she was talking about when it came to various products . very polite , efficient and a good telephone manner . understood my needs and worries resulting with a telephone purchase on the spot. very happy here

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very enjoyable shopping experience

Our experience with Cotswold has been nothing short of excellent, right from our initial browse around in the Bath store, to ordering, delivery and then a teensy snag. Staff in store were extremely patient and helpful, ordering was easy and Kyle and Joe, who installed our three pieces were courteous and professional. We had one little hitch...I replaced the knobs with the accompanying silver option and one was missing: this was resolved in super-quick time by customer service. And of course, our drawer units and wardrobe are superb. Excellent company

7 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Ciclochick,

We're delighted to hear about your excellent experience, from browsing in our store to the delivery and resolution of a minor issue. We appreciate your kind words regarding our staff's patience and helpfulness, as well as Kyle and Joe's professional installation. We're so glad you are enjoying your drawer units and wardrobe. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Earle and Matt Dennys were punctual

Earle and Matt Dennys were punctual, sociable and efficient.

7 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Matthew Harragin,

We're happy to hear that our team provided punctual, sociable, and efficient service! Thank you for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Great customer service from Christine

Great customer service from Christine. Great to be able to go into a shop and try out all the sofas… but being able to speak with someone who was familiar with the products was a great benefit

3 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Gill,

We're glad you enjoyed your experience in our shop and that you found our team member's product knowledge beneficial. We appreciate you taking the time to share your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Beautiful shop

Love visiting this shop. All the pieces are so thoughtfully put together, the quality and colours are wonderful. Great to get some ideas in person that you just can’t get from internet shopping. I will be back soon!

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Gary and Tyrell were really professional and sit a great job assembling the new table which we had delivered.

Highly recommended.

26 de septiembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Bruce Robert,

We're happy to hear that the assembly service was professional and met your expectations for your new table. We appreciate your recommendation and thank you for your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Received our much anticipated sofas and…

Received our much anticipated sofas and chair today. Gary and Ian did a fabulous job of getting everything unpacked and set up. The furniture is lovely, just like everything I've received from The Cotswold Company.

25 de septiembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Katehg,

We're happy to hear that you are pleased with your new furniture! It's great to know the delivery and setup went smoothly. Thank you for your continued support.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Excellent service

Bobby and Mohmuod delivered 3 pieces of furniture they were extremely helpful and very pleasant. The furniture is great too.

22 de septiembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Miss Rose,

We're happy to hear that the delivery of your new furniture went smoothly! We appreciate your positive feedback regarding the helpfulness and pleasantness of our delivery team.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

V pleasant no sales pressure

V pleasant. No pestering or made to feel like assistant was only interested if we purchased.
We needed the lift to access lower level and had help and support. We had plenty of time browsing and selecting fabric.
We purchased a Morris sofa and can't wait for delivery 😀

18 de septiembre de 2025
Opinión espontánea

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