Gary and Jake delivered our furniture last week during the heatwave. Despite having worked since 5a.m they were still cheerful and professional at 3pm. Well done both of you.
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Consulta las opiniones de los clientes
Fantastic service from start to finish. Communication great throughout the process. Special mention to Anthony R and Tommy on delivery who went out of there way to rectify a small issue we had . A cre... Ver más
I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I apprec... Ver más
The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Escrito por la empresa
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Información de contacto
Northgate Street 12, BA1 5AS, Bath, England, Reino Unido
- 01225 965805
4,8
Excelente
168 opiniones
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Excellent service
Bobby and Mohmuod delivered 3 pieces of furniture they were extremely helpful and very pleasant. The furniture is great too.
22 de septiembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Bath
Good afternoon Miss Rose,
We're happy to hear that the delivery of your new furniture went smoothly! We appreciate your positive feedback regarding the helpfulness and pleasantness of our delivery team.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
V pleasant no sales pressure
V pleasant. No pestering or made to feel like assistant was only interested if we purchased.
We needed the lift to access lower level and had help and support. We had plenty of time browsing and selecting fabric.
We purchased a Morris sofa and can't wait for delivery 😀
18 de septiembre de 2025
Opinión espontánea
The manager in your Bath store was…
The manager in your Bath store was fantastic. She was very patient and helped us work through our decision-making.
Then our furniture was delivered today by Charlie and Rob from Swindon. They were absolutely brilliant and I couldn't fault the high level of service they provided.
Our new furniture looks lovely and we'll definitely be using the Cotswold Company again soon.
16 de septiembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Bath
Good afternoon Lucinda Caroline Faulkner,
We're happy to hear about the fantastic assistance you received at our Bath store and the brilliant delivery service from our Swindon team. It's great to know you love your new furniture. We appreciate your feedback and look forward to seeing you again.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service
So happy with the sideboards tables and chairs. Excellent quality. Looks absolutely amazing. Delivery men, Matt and Ian were on time , and were very friendly and knowledgeable. Even went beyond what was expected by adjusting a previously purchased cabinet door that need realigning. Couldn't praise these two and Cotswold company enough. Would definitely recommend.
11 de septiembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Bath
Good afternoon Peter Quinsey,
We're happy to hear you are pleased with your new furniture. It's great to know the delivery team were friendly, helpful, and went above and beyond. We appreciate your recommendation and are glad you had such a positive experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
New sofa delivered
Great delivery from Gary and Ian today. Sofa arrived in a timely fashion. Friendly yet professional
10 de septiembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Bath
Good afternoon Joe,
We appreciate your positive feedback! We're so pleased the sofa arrived promptly, and the delivery team was friendly and professional. We will pass along your compliments.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely shop inBath
The staff in the Bath shop was super helpful, we visited the shop and was given good advice, after measuring at home we decided on a large bookcase.
The delivery was smooth, no damage, considerate and conscientious delivery team.
Only down side was a charge of £35 for an expensive item to be delivered.
16 de agosto de 2025
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