Credit Verify Opiniones 

413
•
TrustScore: 1 sobre 5

1,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Oficina de crédito

Escrito por la empresa

Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

413 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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Todas las opiniones

(413)

24 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Please read before signing up.

I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.

When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.

It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

17 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Mark Tapsell,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed process a refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care


Credit Verify

Valorada con 1 estrellas sobre 5

they charged me 39,99 CAD every time i…

they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST

6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

14 de junio de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Richard Nicholson,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily to assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

SIGNING UP FOR THIS WILL COST YOU A LOT…

SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.

19 de marzo de 2023
Opinión espontánea
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Respuesta de Credit Verify

Dear Robyn Sorensen,

Thank you for your message. We regret your negative experience with our company. We will have a manager contact you to make this right.

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

THIEVES

THIEVES
STOLE MONEY FROM ME AND CAUSED ME TO PAY NSF CHARGES. VERY DECEPTIVE BUSINESS PRACTICES. THEY DISGUISE THEMSELVES AS A LOAN WEBSITE AND THEN CHARGE YOU FOR A NONEXISTENT SERVICE. THEY DO NOT RESPOND TO ANY EMAILS OR CALLS EITHER.

NOW I HAVE TO CONTACT MY BANK TO CLOSE THE ACCOUNT THEY KEEP CHARGING ME ON. HOPE YOU GUYS ARE HAPPY. DISGUSTING COMPANY

18 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Noah,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

SCAMMERS

They been trying to charge me for months now, I never subscribed to their website. Never heard of them. Changed my credit card but they still trying to charge me for something. And for a while I'm trying to call them, they answer the calls but they do not talk. If could put ZERO star I would. You thief

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give zero if possibly

I would give zero if possibly. We opened an account with them and requested it be canceled. On their end they show it cancelled yet they have billed us monthly for half a year. They refuse to correct the issue saying they can’t find the account and it’s now my problem. I have to change my bank account in order to stop them from taking the money they’re not entitled to. Stay away from these crooks they will rob you and flip you off.

Update, they want me to call the same toll free number that has been unable to help for six months. I have left my number for a supervisor to call me back in 24-48 hours. It’s been over a month and they haven’t called. I will not be calling back the useless customer service.

25 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Christopher,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

Still not acceptable

Still not acceptable. Creditverify has been charging me monthly for a service I used one time. When I reviewed previously, they reached out and said they provided me a refund. What they refunded was the current month they charged me for which was the very least they could considering they have been charging me almost a year, never provided any receipts or email confirmations that would have alerted me they were charging me. Not ethical in any way.

14 de abril de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Kaluyuti Ninham,

Upon checking our system you already called us on 04/14/23, and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future.

One of our supervisors tried calling you twice to discuss about the refund but we were routed to your voicemail.

Should you need further assistance, please contact our customer care at 1-866-899-3175 and ask for one of our supervisors. We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.

Regards,
Customer Care

Valorada con 5 estrellas sobre 5

My experience with credit verify was…

My experience with credit verify was good because even though the Service was not for me because of some technical issues the rep I talked to to cancel my account was very nice and did not try to push me with retention offers too hard which was nice

12 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear JUSTIN LEVESQUE,

We appreciate your feedback. Should you have any question please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

They are deceptive

They are deceptive. Claiming to offer free trial and charging $1. Making cancelation almost impossible by not allowing it to be doable online. Cancelation has to be done by phone and is only available from 10am to 6pm EST when people should be at their own work. CREDITVERIFY, DO NOT CHARGE MY CARD $34.95. I AM NOT INTERESTED IN YOUR SERVICES. $1 WAS CHARGED ON THE 8TH OF MAY. DO NOT CHARGE ME FOR ANY SUBSCRIPTION. I AM NOT INTERESTED!!!!

8 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Eniola,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Total Scam

Created account to see 1$ offer, took 9.95 dollars and no way to cancel subscription.
Please cancel my account and delete my data and refund my money

UPDATE: CALLED THEM (MARVS ), SUBSCRIPTION CANCELLED, REFUND NOT PROCESSED.

A SCAM, WILL FILE CREDIT CARD DISPUTE

CALL YOUR CREDIT CARD AND CANCEL THE CARD SO THAT THEY NEVER BE ABLE TO CHARGE YOU AGAIN (BANK WILL SEND YOU NEW CARD IN 7-10 BUSINESS DAYS)

UPDATE , 9.95$ REFUND PROCESSED , 1$ REFUND NOT PROCESSED.

(FOR 1$ CREDIT DISPUTE WILL FOLLOW)

SCAM SCAM SCAM

6 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Hi Ravi Aulakh,

Thank you for contacting Customer Care.

This email is to inform you that your account has been successfully canceled as of 05/11/2023 and a refund has been processed and would require 7–10 business days to reflect in your bank account. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.

Credit Verify

Valorada con 1 estrellas sobre 5

SCAM!!!!!!!

I would give them zero stars if I could. This is a SCAM. Tried to get a credit check and now with no notice, invoice or anything I’ve been charged $34.95USD. I tried to cancel my membership but conveniently you can only cancel by phoning them. I’ve tried phoning 3 times and been hung up on be they even answer my call. CANCEL MY MEMBERSHIP AND GIVE ME A REFUND. I will be disputing these charges with my bank. Despicable

10 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Corey Watt,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with cancelling your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 5 estrellas sobre 5

Lots of retention questions.

I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

9 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear  Kenan Doucette,

We appreciate your feedback. Should you have any questions, please call our customer service line at 1-866-899-3175 between 10 a.m. and 6 p.m. EST, and we will happily assist you with your account.  

Credit Verify

Valorada con 1 estrellas sobre 5

You should cancel my account

You should cancel my account, I don't need check that.

9 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Mohammad Motallebi,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Removed review because company wants to “contact me”.

The company reply speaks to how checked out they are. I have removed my review because I am scared about being contacted.

28 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Monica Jones Barney,

Thank you for providing your email address, however upon checking we are still unable to pull up your account. Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

She told me that supervisor will call…

She told me that supervisor will call me in 1 hr i am waiting from 3 hours and haven't got any call

1 de mayo de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Hi Jasdeep Singh,

As per checking our record you have already spoken to one of our supervisors. This is to notify you that we have successfully processed a refund on your account. This will be credited back to your bank account within 7–10 business days.

If you have any questions or need further assistance, please contact our Customer Care at 1-855-462-8579, and one of our representatives will gladly assist you. We are open 24 hours a day, 7 days a week.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

Scam Company, DO NOT USE

This is probably run my scammers. I tried to sign up and was unable to get my credit score/report, for whatever reason. The only email I received from them was a welcome email, NOWHERE DOES IT STATE ANY CHARGE OR MEMBERSHIP. I only just noticed on my bank statement that I have been charged 34.95 twice, in march and april + a $1 on the date of verification(that is why they requested cc, just to verify). Now its telling me to cancel a membership I did not sign up for, and has been charging me for SERVICE I NEVER RECEIVED. I have already reported this to my bank as fraudulent, I see no point in trying to call them to cancel after going through the reviews. I will have my bank block them and dispute the charges.

Update: called and they have canceled my account. They refused to give a full refund even though no service was rendered, offering 25%. I rejected it and will have my bank take it up

27 de abril de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Abisoye Dawodu,

Upon checking our system, we see that you already called us on 4/28/2023 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that would require 7–10 business days to be credited back to your account.

Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.

Regards,
Customer Care

Valorada con 5 estrellas sobre 5

En 24h c’est réglé WoW

Suite à l’avis laisser sur TrustPilot sur cette compagnie, ils ont répondu à mon appel en moins de 5 minutes et ils m’ont demandé mes informations pour vérifier et après ils m’ont demandé d’appeler à ce numéro 1888 655 0199 et vous pouvez appeler ce numéro pour mettre votre dossier à jour ou fermer votre compte et j’ai été prélevé sur ma carte de crédit au montant de $196 sur 3 mois et en fermant le compte j’ai reçu un remboursement de $13, bref c’est peu mais j’ai réussi à fermer le compte et un atout est que ma banque paye déjà la vérification de crédit auprès de TransUnion et de Equifax a cause des vols d’identité qu’il y a eu dans le passé donc avec TrustPilot c’est merveilleux merci

20 de abril de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Hi,

Thank you for the feedback, we are happy we are able to help you with your concern.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

These guys are charging me every month

These guys are charging me every month. This is a legalized scam😡.

18 de abril de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Ramandeep Singh,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Thieves and liars

Updated review
These people have still charged me $34.95 despite me calling them twice this week to cancel my account and them saying that my account has been canceled. Literally, the customer support operator told me on Wednesday that my account has been officially canceled as of Monday, April 17th. As if you guys haven't already charged me enough over the period of 18th months that you have now charged me again for the 19th time.

I should have known that since they didn't send the confirmation email, they kept saying I would receive it in 24-48 hours. Absolute liars!!

16 de abril de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Zohaib Naqvi,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

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