This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más
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This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más
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They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... Ver más
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Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más
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You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más
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Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canadá
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I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.
When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.
It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

Respuesta de Credit Verify
they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST
6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

Respuesta de Credit Verify
SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.

Respuesta de Credit Verify
THIEVES
STOLE MONEY FROM ME AND CAUSED ME TO PAY NSF CHARGES. VERY DECEPTIVE BUSINESS PRACTICES. THEY DISGUISE THEMSELVES AS A LOAN WEBSITE AND THEN CHARGE YOU FOR A NONEXISTENT SERVICE. THEY DO NOT RESPOND TO ANY EMAILS OR CALLS EITHER.
NOW I HAVE TO CONTACT MY BANK TO CLOSE THE ACCOUNT THEY KEEP CHARGING ME ON. HOPE YOU GUYS ARE HAPPY. DISGUSTING COMPANY

Respuesta de Credit Verify
They been trying to charge me for months now, I never subscribed to their website. Never heard of them. Changed my credit card but they still trying to charge me for something. And for a while I'm trying to call them, they answer the calls but they do not talk. If could put ZERO star I would. You thief
I would give zero if possibly. We opened an account with them and requested it be canceled. On their end they show it cancelled yet they have billed us monthly for half a year. They refuse to correct the issue saying they can’t find the account and it’s now my problem. I have to change my bank account in order to stop them from taking the money they’re not entitled to. Stay away from these crooks they will rob you and flip you off.
Update, they want me to call the same toll free number that has been unable to help for six months. I have left my number for a supervisor to call me back in 24-48 hours. It’s been over a month and they haven’t called. I will not be calling back the useless customer service.

Respuesta de Credit Verify
Still not acceptable. Creditverify has been charging me monthly for a service I used one time. When I reviewed previously, they reached out and said they provided me a refund. What they refunded was the current month they charged me for which was the very least they could considering they have been charging me almost a year, never provided any receipts or email confirmations that would have alerted me they were charging me. Not ethical in any way.

Respuesta de Credit Verify
My experience with credit verify was good because even though the Service was not for me because of some technical issues the rep I talked to to cancel my account was very nice and did not try to push me with retention offers too hard which was nice

Respuesta de Credit Verify
They are deceptive. Claiming to offer free trial and charging $1. Making cancelation almost impossible by not allowing it to be doable online. Cancelation has to be done by phone and is only available from 10am to 6pm EST when people should be at their own work. CREDITVERIFY, DO NOT CHARGE MY CARD $34.95. I AM NOT INTERESTED IN YOUR SERVICES. $1 WAS CHARGED ON THE 8TH OF MAY. DO NOT CHARGE ME FOR ANY SUBSCRIPTION. I AM NOT INTERESTED!!!!

Respuesta de Credit Verify
Created account to see 1$ offer, took 9.95 dollars and no way to cancel subscription.
Please cancel my account and delete my data and refund my money
UPDATE: CALLED THEM (MARVS ), SUBSCRIPTION CANCELLED, REFUND NOT PROCESSED.
A SCAM, WILL FILE CREDIT CARD DISPUTE
CALL YOUR CREDIT CARD AND CANCEL THE CARD SO THAT THEY NEVER BE ABLE TO CHARGE YOU AGAIN (BANK WILL SEND YOU NEW CARD IN 7-10 BUSINESS DAYS)
UPDATE , 9.95$ REFUND PROCESSED , 1$ REFUND NOT PROCESSED.
(FOR 1$ CREDIT DISPUTE WILL FOLLOW)
SCAM SCAM SCAM

Respuesta de Credit Verify
I would give them zero stars if I could. This is a SCAM. Tried to get a credit check and now with no notice, invoice or anything I’ve been charged $34.95USD. I tried to cancel my membership but conveniently you can only cancel by phoning them. I’ve tried phoning 3 times and been hung up on be they even answer my call. CANCEL MY MEMBERSHIP AND GIVE ME A REFUND. I will be disputing these charges with my bank. Despicable

Respuesta de Credit Verify
I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Respuesta de Credit Verify
You should cancel my account, I don't need check that.

Respuesta de Credit Verify
The company reply speaks to how checked out they are. I have removed my review because I am scared about being contacted.

Respuesta de Credit Verify
She told me that supervisor will call me in 1 hr i am waiting from 3 hours and haven't got any call

Respuesta de Credit Verify
This is probably run my scammers. I tried to sign up and was unable to get my credit score/report, for whatever reason. The only email I received from them was a welcome email, NOWHERE DOES IT STATE ANY CHARGE OR MEMBERSHIP. I only just noticed on my bank statement that I have been charged 34.95 twice, in march and april + a $1 on the date of verification(that is why they requested cc, just to verify). Now its telling me to cancel a membership I did not sign up for, and has been charging me for SERVICE I NEVER RECEIVED. I have already reported this to my bank as fraudulent, I see no point in trying to call them to cancel after going through the reviews. I will have my bank block them and dispute the charges.
Update: called and they have canceled my account. They refused to give a full refund even though no service was rendered, offering 25%. I rejected it and will have my bank take it up

Respuesta de Credit Verify
Very helpful with helping me get approved on a loan…

Respuesta de Credit Verify
Suite à l’avis laisser sur TrustPilot sur cette compagnie, ils ont répondu à mon appel en moins de 5 minutes et ils m’ont demandé mes informations pour vérifier et après ils m’ont demandé d’appeler à ce numéro 1888 655 0199 et vous pouvez appeler ce numéro pour mettre votre dossier à jour ou fermer votre compte et j’ai été prélevé sur ma carte de crédit au montant de $196 sur 3 mois et en fermant le compte j’ai reçu un remboursement de $13, bref c’est peu mais j’ai réussi à fermer le compte et un atout est que ma banque paye déjà la vérification de crédit auprès de TransUnion et de Equifax a cause des vols d’identité qu’il y a eu dans le passé donc avec TrustPilot c’est merveilleux merci

Respuesta de Credit Verify
These guys are charging me every month. This is a legalized scam😡.

Respuesta de Credit Verify
Updated review
These people have still charged me $34.95 despite me calling them twice this week to cancel my account and them saying that my account has been canceled. Literally, the customer support operator told me on Wednesday that my account has been officially canceled as of Monday, April 17th. As if you guys haven't already charged me enough over the period of 18th months that you have now charged me again for the 19th time.
I should have known that since they didn't send the confirmation email, they kept saying I would receive it in 24-48 hours. Absolute liars!!

Respuesta de Credit Verify
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