Fantastic aftercare We bought a front door 3 years ago - good experience and professional fitting. On Wednesday, got home and could not open the door. Phoned first thing Thursday morning and wit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Polite tidy installers. Explained each stage to us and went above and beyond to adapt so some existing washing lines etc could still be used. I forget the 2 installers names but they were brilliant
La empresa ha respondido
Great support from Nigel at the showroom when looking at window options for our project. Jason, Tom and Kev M were fantastic on the installation day setting out a clear plan, minimising disruption and... Ver más
La empresa ha respondido
Replaced heavy wooden framed French windows with larger single door and wooden sill. Sales staff very helpful, not pushy. Site visit to check suitability of design. Instalation team Steve A, Lou; r... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de doble acristalamiento
- también en la categoría
- Fábrica de puertas
Escrito por la empresa
Double glazing window & conservatory supplier Crystal Clear fit new doors, conservatories & aluminium & pvc windows in Bristol, Bath, Thornbury & Portishead
Información de contacto
24 EMERY ROAD, Brislington, BS4 5PF, BRISTOL, Reino Unido
- 01179717880
- enquiries@crystalclearbristol.co.uk
- www.crystalclearbristol.co.uk
4,6
Excelente
312 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great products and service
Great personal service particularly from Lawrence who really knows the products and the fitting process. Helpful advice and great communicator too.
The windows really look great and good value when you consider that they are a high quality product with assurance of guarantee
9 de junio de 2025
Respuesta de Crystalclearbristol
Thank you so much for your kind words! We're thrilled to hear that you're happy with your new windows and the service you received. Lawrence will be especially pleased to know his knowledge and guidance made a positive impact—it’s something he takes great pride in. We're glad you found the product to be high quality and good value, and we truly appreciate you highlighting the assurance that comes with our guarantee. Thanks again for choosing us!
Had to call company on behalf of…
Had to call company on behalf of elderly aunt. Her front door, fitted by Crystal Clear 6 years ago was refusing to close due to extreme heat. They quickly realised the seriousness of the situation and arranged for an engineer to call within 30 minutes. Harry arrived in 20 minutes and sorted the problem in 3 minutes. Excellent service
20 de junio de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for taking the time to share your experience. We’re really glad we could help your aunt so promptly and that the issue with her door was resolved quickly.
We understand how distressing situations like that can be—especially in extreme weather—so we’re proud that Harry was able to respond swiftly and professionally. We'll be sure to pass on your kind words to him and the rest of the team.
If you or your aunt ever need anything in the future, please don’t hesitate to get in touch.
Warm regards, The Crystal Clear Team.
Excellent experience for everything.
Everyone in the company was extremely professional making the whole process from survey to completion very easy.
Decent weather helped as well!
29 de mayo de 2025
Respuesta de Crystalclearbristol
Thank you so much for your kind words! We're thrilled to hear that you found the process smooth and professional from start to finish. We always aim to make each project as seamless as possible, and it's great to know the weather was on our side too! If you need anything in the future, don't hesitate to reach out. The Crystal Clear Team
Kevin Jason and shaun were the guys…
Kevin Jason and shaun were the guys that fitted the windows and doors I was very happy with their work. there are few things that need to be attended to ,this has nothing to do with the guys,It was more to do with a surveying issue which couldn’t have been encountered until work was commenced. I will continue review when the small issues are resolved regards Tony faulkner.
30 de mayo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you for your feedback, Tony. We're so pleased to hear that you were happy with the work carried out by Kevin, Jason, and Shaun—they’ll be glad to know their efforts were appreciated. We understand there are a few outstanding issues, and we’re committed to resolving them promptly. As you mentioned, these were related to a surveying matter that only became apparent during installation, and we appreciate your understanding. We look forward to completing everything to your full satisfaction and thank you again for your patience.
Best regards,
The Crystal Clear Team
Great window and door installation.
Steve and Loui were our installers today. They arrived on time and got straight on with the installation. They were very professional and the installation was perfect. We would certainly use Crystal Clear for future windows.
Thank you Steve and Loui
30 de mayo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for your lovely review! We're delighted to hear that you're happy with your new windows and doors. Steve and Loui will be thrilled to know their professionalism and hard work made such a great impression. We truly appreciate your kind words and look forward to helping you again with any future projects.
Best regards,
The Crystal Clear Team
Respuesta de Crystalclearbristol
Lets hope it stays that way, but we are here should you need us!!
Longwell Green customers
Very easy process from the start to the finish.
The Salesman wasn’t pushy and explained everything perfectly.
The fitters were excellent and professional. Nothing was too much trouble.
We would highly recommend crystalclearbristol.co.uk
16 de abril de 2025
Respuesta de Crystalclearbristol
Thank you for your wonderful feedback! We're so pleased to hear that you found the process smooth from start to finish. It’s great to know our salesperson made everything clear and pressure-free, and that our fitters delivered a professional and hassle-free experience. Your recommendation means a lot to us—thank you for choosing Crystal Clear Bristol!
Great service - new back doors
We had new French windows and a full length solid glass panel fitted atd the back of the house. Crystal Clear came and recced the job beforehand, warned us about a potential problem with our decking and how they would work around this. On the day they arrived at 0800 and had completed the job by 1600. Professional, neat, took away the old doors, and nice people with it.
We had to wait for the job to be done but Crystal kept us informed and stuck to their timetable. The end result is terrific - transformed the back of our house and we feel safer and warmer. We would definitely recommend them.
7 de abril de 2025
Respuesta de Crystalclearbristol
Thank you for your fantastic review! We're so pleased to hear you're happy with your new French doors and glass panel. It’s great that our team was able to address the decking issue in advance and complete the installation smoothly and on schedule. We always aim to keep our customers well-informed and deliver a tidy, professional service from start to finish. We're delighted the final result has made such a difference to your home, and we truly appreciate your recommendation
Installation team and product are…
Installation team and product are great.
Ordering instore late on a Friday afternoon created a shortage of paper info and the information sharing from order to install was non existant. Lack of feedback (written dimensions at least) from an otherwise good survey really annoying.
2 de abril de 2025
Respuesta de Crystalclearbristol
Thank you for your feedback and for your kind words about our installation team and product — we’re really glad to hear they met your expectations. We’re sorry to hear about the issues you experienced during the ordering process and the lack of communication that followed. That’s definitely not the standard we aim for, and we understand how frustrating it can be not to have the right information when you need it.
We’ll be reviewing our internal processes, especially around late-week orders and post-survey communication, to ensure we’re providing a smoother experience in the future. Your comments are genuinely helpful, and we appreciate you taking the time to share them.
The Crystal Clear Team.
The secondary glazing is excellent
The secondary glazing is excellent. Installed professionally and tidily by Kevin and Jason.
7 de abril de 2025
Opinión espontánea
Great service and work fitting a new…
Great service and work fitting a new kitchen external door. Kevin, Jason and Ruban were amazing and helpful with the fitting. Door looks great.
1 de abril de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for your kind words! We're thrilled to hear you're happy with your new kitchen external door. Kevin, Jason, and Ruban will be delighted to know their work made such a positive impression. We really appreciate your feedback and hope you enjoy your new door for years to come!
Seemless
Made very easy from start to finish. Great customer service from the office team and workmanship from the fitters
25 de marzo de 2025
Respuesta de Crystalclearbristol
Thank you for your wonderful review! We're delighted to hear that you had a seamless experience from start to finish. Our office team and fitters work hard to provide excellent service, and your kind words mean a lot. If you ever need anything in the future, we’re here to help!
Glass Awning
An excellent job, carried out on time by a team of highly competent and courteous craftsmen.
17 de marzo de 2025
Respuesta de Crystalclearbristol
Thank you for your wonderful review! We're thrilled to hear that you were happy with the glass awning installation and that our team met your expectations. Our craftsmen take great pride in their work, and it's fantastic to know their professionalism and skill made a positive impact. We appreciate your kind words and look forward to serving you again in the future!
Replacement of heavy wooden framed French…
Replaced heavy wooden framed French windows with larger single door and wooden sill. Sales staff very helpful, not pushy.
Site visit to check suitability of design.
Instalation team Steve A, Lou; removed all debris from old door frame quickly, made good broken plaster, render, cut skirting board to fit new sill, fitted frame and door in a professional manner. Cleaned up carpet and left room tidy.
14 de marzo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for taking the time to leave such a detailed and positive review! We're thrilled to hear that you had a great experience with our sales team and installation crew. It sounds like Steve A. and Lou did an excellent job with both the installation and cleanup, which we always strive for. We're glad you're happy with the new French door and the overall process. We truly appreciate your feedback and hope you enjoy your updated space!
Two bifold sliding doors
Ordered two sliding doors to replace older units from another supplier. Really happy and impressed with the new Original units.
Crystal Clear have been so easy to work with and proactive at every single stage - and very happy with the price!
I would like to especially thank the installers Steve A and Loui. They were concerned not only about the function of the door but also making a really clean and good looking job. Very professional and friendly!
This was our first experience of CrystalClear - would definitely use them again.
20 de marzo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your new bifold sliding doors and that the whole process, from ordering to installation, was smooth and satisfying. It's fantastic to know that Steve A and Loui took such care in ensuring both the function and appearance of your doors met your expectations. We'll be sure to pass along your kind words to them! We're grateful for your trust in CrystalClear, and we look forward to working with you again in the future.
The Crystal Clear Bristol Team
Window installation to old cottage
Crystal Clear recently installed five1st floor windows for me and the work was excellent and on time. The carpets inside were all protected and all areas cleaned at the end. The installation itself was good. the reparation work to internal plaster was good as was the outside rendering. The two installers were polite and helpful. A very professional piece of work
26 de febrero de 2025
Respuesta de Crystalclearbristol
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're happy with the window installation and the care our team took to protect your home. We pride ourselves on providing high-quality service, and it's wonderful to know that the installation, plaster repair, and rendering all met your expectations. We'll be sure to pass on your compliments to our installers as well.
Outside Storage Cupboard Door
Excellent Service from quote to completion.
Price was vey competitive and the new door looks fantastic!
13 de marzo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
"Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service and the new door. We always aim to offer great value and top-quality results, so it’s wonderful to know we hit the mark. If you ever need anything in the future, don’t hesitate to call"
Great after sales…
We have just experienced some excellent and speedy after sales service after we developed a small problem with our bifold doors. Thank you
13 de marzo de 2025
Opinión espontánea
Respuesta de Crystalclearbristol
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our after-sales service. We always aim to provide quick and effective solutions, and it's great to know we were able to resolve the issue with your bifold doors. If you need anything else, don’t hesitate to contact us.
Buyer beware.
Standard products are good. Bespoke products are ok once measured and made correctly. Customer service post order poor. Make sure all installation paperwork is provided.
25 de febrero de 2025
Respuesta de Crystalclearbristol
"Thank you for your valuable feedback! We're pleased to hear that you were satisfied with our standard products and that your bespoke items worked well after the measurements were taken. We take great pride in delivering high-quality products and appreciate your recognition of that. We’re always looking to improve, and we’ll certainly take your comments about post-order customer service and installation paperwork on board to ensure a smoother experience in the future. Thank you again for your review, The Crystal Clear Team
Seamless install and impressive follow…
Seamless install and impressive follow up
24 de febrero de 2025
Respuesta de Crystalclearbristol
Many Thanks
the Crystal Clear Team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.