Cook Taylor Woodhouse Solicitors LTD Opiniones 

We had an excellent experience throughout the purchase of our apartment. From start to finish, the communication was clear, prompt, and professional, and we always felt well informed about the progress of our transaction.
What impressed us most was how efficiently everything was handled. Matters were progressed swiftly without unnecessary delays, and any queries were answered quickly and clearly, making what can often be a stressful process feel straightforward.
We would have no hesitation in recommending their services and would happily use them again in the future.

CTW were magnificent supporting the purchase on our first home. Ryan was the lead on our case and went above and beyond to ensure we met our quite ambitious deadline. The whole buying process was pretty tasking for us, our first property fell through and the second property had some additional issues around the lease and sellers solicitors, despite these challenges, Ryan was thorough, polite and patient throughout. The team at CTW were also efficient and highly communicative.

Buying your first home can be a very daunting process, yet from the start, we knew we were in safe hands with Ryan. His professionalism was top tier and he was constantly on the ball.

10/10 communication
11/10 customer service

Bhav delivered high quality service throughout the whole process and I will always come back to him in the future.

Highly recommend Cook Taylor Woodhouse. 5 Star Service.

Abby Smith has been amazing!

We have used Cook Taylor Woodhouse Dartford branch twice and we feel they are very reliable, honest and have great communication. We have worked with Abby both times and cannot fault her. She is easy to contact, always happy to give advice and is very efficient with her work.

We are very grateful for the assistance we have received and due to CTW and their staff being so prompt our selling and purchasing processes have been quick and without stress and would highly recommend!

Many thanks!

Very responsive and proactive, our solicitor was always communicating to us throughout the process which makes a lot of difference. We will definately recommend.

Very disappointing communication throughout the early stages of my transaction. I received very few updates and often felt unclear about what, if anything, was happening with my case.

I was also disappointed to discover that my matter had been allocated to a conveyancer rather than a solicitor, as this hadn’t been made clear to me when I instructed the firm. My interactions with the team didn't give me any confidence that my purchase would be handled proactively or that communication would improve as the transaction became more complicated.
I have therefore decided to instruct another firm. Buying a property is stressful enough, and the lack of communication at such an early stage made me concerned about how the later stages of the purchase would be managed. Spoke to an 'Oliver' who was extremely rude and shockingly we were told to go to someone else anyway and that the £198 collected at the start is for "opening the file". I imagine I will have a fight on my hands to get this money taken for doing nothing - but I'll make sure to escalate this as high as it'll go.

I cannot thank Andrew & Harvey enough, they were brilliant throughout the whole process. Particularly in what was a very frustrating chain, their communication and readiness to get it resolved were greatly appreciated.

Charlie at Cook Taylor Woodhouse made everything so easy. She was quick to respond and pushed the sale of our property through as quickly as possible while remaining professional and approachable at all times. I would definitely recommend Cook Taylor Woodhouse Solicitors and particularly Charlie Kitchener.

We have been working with Megan Eastop-Stanley at the Maidstone office, she has been absolutely brilliant to work with, she has helped us so much especially as we did not understand a lot of what was happening, she was always available to talk to and answered any emails swiftly, which is what you need when you are going through the selling of a property as it is very stressful. We highly recommend CTW and especially Megan who done a fantastic job for us, Thank you Megan.

Cook Taylor Woodhouse were brilliant for us buying our first home. Massive thank you to Jessica Murphy who made the process go through smoothly. Jessica was always on hand to answer any questions we had, and she helped us get the sale over the line quickly. Thank you, Jess, you were brilliant and I would recommend you to anyone. Kelsey & Charlie

Lavona from Cook Taylor Woodhouse handled our move superbly. Always answering the phone helping us to move swiftly. We wouldn't go any where else. Very professional reliable and easy to talk too.

Would highly recommend Andrew and Harvey who helped during the process. They responded very quickly to any questions by email. Making the whole process as smooth as possible. Would definitely use again

The service was excellent! We had some extremely difficult and unpleasant issues that cropped up, but CTW were honestly great, always acted in our best interests, kept us informed, fantastic at problem solving to ensure we could still proceed. Would highly rate and recommend.

As we all
Know buying and selling properties are stressful. If your legal team are good then this level of stress is decreased. I have to say that Eve Bradshaw and the team at CTW were brilliant. Eve would responded back to the queries I had quickly and effectively. This gave me the reassurance that I was in good hands. Eve’s work ethic is robust and diligent. Thank you Eve and the team at CTW. I would definitely recommend them and use this solicitors again.

I had a great experience working with Amreet during my property sale.

Amreet was easy to deal with, kept me informed throughout the process, and always replied promptly to my questions. Communication was clear, and everything moved along on time. The whole transaction was handled professionally.

Thank you, Amreet, for all your help. I would happily recommend your services to anyone looking for a solicitor who communicates well and gets things done.

I have just completed on the sale of my property after a difficult process and Cook Taylor were really good .. especially Dhruvit who was excellent communicating via telephone and email which definitely helped a lot . I would use the Company for future transactions with no hesitation

Amanique Ghag has been outstanding in all respects of my house sale. It was a difficult one to manage and took longer than it should have done due to the other sides solicitors proving difficult to communicate with . But Amanique persevered and finally got it all across the line. I would definitely recommend Cook Taylor Woodhouse Solicitors and in particular Amanique

Amreet Sahota dealt with myself and my partner when selling our property. She was prompt with all queries and chasing up our buyers solicitors.
At what should be a stressful time she ensured we were fully updated and was constantly in contact via email reassuring us and keeping us updated . We are very grateful.
Laura Britton and Ben Henderson

Lavona was great throughout our purchase as first time buyers. We were working to a tight deadline and had several issues arise along the way but she still managed to get everything sorted in time! Compared to our last solicitors, it was a world of difference. I would highly recommend + + + + +

I had a very disappointing experience with this firm. PLEASE DO NOT USE.

Communication throughout my transaction was poor from Ashleigh, a paralegal not Solicitor! who was put in charge of my case. I regularly had to chase for updates, and responses were often delayed or unclear.

During the transaction, I was given incorrect advice on a number of occasions, which contributed to delays. Despite there being no chain involved, the purchase took around six months to complete, far longer than I had expected. The process felt unnecessarily drawn out, and I was left having to continually seek updates rather than being kept informed.

Most concerning is that, seven months after completion, I still have not received the updated Land Registry title documents or any evidence that the property has been registered in my name. I have had to contact the firm myself to request confirmation and the relevant post-completion documents. They have not responded despite being chased!

Overall, I found the service disappointing due to the poor communication, delays, lack of proactive updates, and the ongoing failure to provide the expected post-completion documentation. I will be making a complaint to the Legal Ombudsman if this is not imminently resolved.

Stay clear of this firm.