Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cyclehoop RBKC have always been helpful and friendly. I value the personal touch they give to communications. Although there have been occasional problems their staff have always tried to resolve is... Ver más

Valorada con 5 estrellas sobre 5

Excellent company. Very affordable solution for those who don’t have a suitable place to store bikes at home. I first got a spot about a 10 minute walk from my new flat, but signed up to the wa... Ver más

Valorada con 5 estrellas sobre 5

Cyclehoop are incredibly helpful, professional and friendly and Anna was really polite when contacting me about docking my bike in the wrong slot. She resolved the issue I was having immediately. Cycl... Ver más

Valorada con 5 estrellas sobre 5

The bike hangars are well located, easy to use and well maintained. The best thing about Cyclehoops is their fantastic customer service. You can talk quickly and directly to a member of staff They ar... Ver más

Información sobre la empresa

  1. Tienda de accesorios para bicicletas

Escrito por la empresa

Cyclehoop create innovative cycle parking and infrastructure. Our focus is on making cycling safe, secure and convenient. To enable people to experience the social and environmental benefits of cycling. Our award-winning products are designed by cyclists, for everyone and they have been installed around the world helping cities become more cycle-friendly, healthy and sustainable.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(121)

37 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. If there are issues (rarely) they are quickly resolved. This keeps my bike out of the house and in an easily accessible place. Highly recommend.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great facility and service

Used their hangar for several years - reasonably priced, saved lots of weathering to my bike, provided security, easy to use, and I love anything that encourages the use of sustainable transport! Had an issue upon sending the key back for reposit return but this was promptly resolved.

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. We had a squeaky hangar and an engineer came quickly and fixed it. We love our hangar.

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Having a space in a Cyclehoop hangar makes cycling so much easier. It's safe, quick and good value. There just needs to be more of them!

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It is a privilege to have a space

It is a privilege to have a space
In a cyclehoop hanger on my road. It has transformed my experience of cycling in London over the last few years. I have had a number of bikes stolen or vandalised in the past when I had to lock my bike to a lamp post.

The hanger is well maintained- though I do find opening and closing it rather heavy but that is because I have shoulder problems.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a boon!

Obviously having the bike store is super convenient, and other bike users have been very considerate and friendly. Staff at cyclehoop are also very approachable and friendly if there are any problems.

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our bike hanger was broken into

Our bike hanger was broken into. It was a terrifying experience, as the perpetrator was screaming and swearing and threatening us with his angle grinder.
I emailed Cyclehoop, and they acted immediately. They contacted all the users, sent a man to replace the lock, and posted the new key to us. Very impressed. Very grateful.
We're not always happy with the level of maintenance - the hanger is often dirty inside and is full of graffiti outside - but the service on this occasion was excellent.

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 for customer service

After waiting a couple of years I was delighted to get a space, but when I went to park my bike someone else was using it. The help I received from CycleHoops was prompt, friendly and persistent when the other person didn't move their bike. I've been out for a lovely sunny bike ride today and it's fantastic being able to park my bike in the hoop rather than carry it up the stairs to my flat and squeeze it into a corner. 10/10 for customer service. Good value for money too.

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been a customer for a long time…

I have been a customer for a long time and the bike storage is excellent and they do their best to manage to huge demand and poor usage. Very quick responses over email and great customer service. They just need more in London! I waited years to get a space.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good bike shed/stand service in London

Fast, friendly and does what they set out to do. Good value rate for a secure bike shed/stand. Would definitely use them in the future where required. Good customer service team too for when contacting them via email.

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I had rented a space in a cyclehoop street cyclehangar for a couple of years, which I have now given up due to moving house. Only had a couple of issues during that time (both of which were self inflicted), the team at cyclehoop were quick to respond with instructions to help me out and very friendly throughout.
Great customer service, thanks guys :)

5 de noviembre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más