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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Na aankoop van een fiets van ruim 2000 euro bij Cyclovriend, bleek deze binnen zes maanden al ernstige mankementen te vertonen (versleten naaf, belt en achterwiel). Volgens de Nederlandse wet valt... Ver más

Valorada con 1 estrellas sobre 5

Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... Ver más

Valorada con 4 estrellas sobre 5

The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... Ver más

Valorada con 5 estrellas sobre 5

Executive called before sending order to check - (fragile weight-weenie bottle cage). It arrived unscathed/was packed really well. As for the cage - like any lightweight bikes product, it has a limite... Ver más

Información sobre la empresa

  1. Club de ciclismo

Información proporcionada por diversas fuentes externas

Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Ordered a very small product from…

Ordered a very small product from Cyclop. I left this till the last moment as it was a gift for my sister who was travelling.
Cyclop helped in making sure I got the item in time before she travelled. Super awesome!!!!

16 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST RETURN POLICY AND CUSTOMER SUPPORT

This is worst e-commerce experience I ever had. I ordered Shemano Derailleur on 27 Apr 22, and it reached me only on 13 May 22. That is a very fast delivery as per these guys. Secondly, the item I received is of claw type and I need direct mount. But unfortunatelyy order was claw hangar as both types of items were placed in single page and it takes lot of attention while ordering. I accepted my mistake and asked for an exchange as I could not use the item, then there was the reply which says to sell the item to other cyclists as there is no return policy for Shemano. The policies of cyclop are meant to protect their interests only and they don't have any concern towards customers. Worst of all they charge postage charges also from you. A real stupidity in these times where thousands of ecomerce companies are there to provide required items. A great lesson learnt. That was my last purchase and to remind of these unprofessional guys I will keep the Derailleur as a momento.

19 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

Poor customer service. I had placed an order for niterider front light and cateye tail light. I did COD and bill showed 200₹ extra. When I received the order, they charged 200₹ for each item!! Customer service was lousy and took an hour to respond. Disappointed. These people don’t have contact number on their website and only way to get in touch with is through that silly chat box. Inefficient and money grabbing is all I have to say. I would suggest buy things from local store or bumsonthesaddle.com

I don’t know how to reply to the comment from the cyclop. So I’m doing it here. I was still charged 200₹ for one item. The other item I sent back because if I accepted, that would still be another ₹200. So, yes you did charge extra ₹200!!! I have receipts. I can’t upload pictures here otherwise I would. So I don’t know what you on about. That query about the express shipping was before I placed an order and has nothing to do with the review here. My opinion still stands. Awful customer service. I mean you are more bothered about your reviews here than improving customer experience and that speaks volume.

17 de marzo de 2022
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Nidhi - we checked your order and you were only charged 200 for the complete order. We do this to cover the additional fee we have to pay to the delivery partners. you can always choose prepaid option and go for free delivery. We checked for the support ticket as well and it seems you wanted to know the express charges. Please contact our team if you have additional questions.
Edit:- Thanks for the additional details Nidhi. we will modify our backend so this does not reoccur. We will credit 200 to your cyclop account for this mistake.

Valorada con 1 estrellas sobre 5

Cyclop just a hoax...

Cyclop looks trendy and sell fancy items at very very high price. Whereas in my case I ordered some items and got one item missing. I asked help from cyclop support and it was a mistake. They seems unprofessional and clearly denied to investigate. they don't have guts to accept their mistake.

5 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not match with the amount you charge…

Not match with the amount you charge for this

It feels like I am using a 2nd hand bag 

And it's seems that it's send to me after 3 or 4 wash

1 de enero de 2022
Logotipo de Cyclop

Respuesta de Cyclop

Hi Gagan, All our products are 100% original and brand new. you can be rest assured the product you received is new. feel free to get in touch with us if you have more questions

Valorada con 5 estrellas sobre 5

I think cyclop is the only organization…

I think cyclop is the only organization which have availability of huge products,spares,lubes in all the possible category. Irrespective of the profit opportunity for the organization I feel cyclop is doing a sort of social service to the bicycle enthusiasts. People have no idea what park tools are in my city. But thankfully they are available with help of cyclop.

1 de enero de 2022

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