Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Na aankoop van een fiets van ruim 2000 euro bij Cyclovriend, bleek deze binnen zes maanden al ernstige mankementen te vertonen (versleten naaf, belt en achterwiel). Volgens de Nederlandse wet valt... Ver más

Valorada con 1 estrellas sobre 5

Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... Ver más

Valorada con 4 estrellas sobre 5

The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... Ver más

Valorada con 5 estrellas sobre 5

Executive called before sending order to check - (fragile weight-weenie bottle cage). It arrived unscathed/was packed really well. As for the cage - like any lightweight bikes product, it has a limite... Ver más

Información sobre la empresa

  1. Club de ciclismo

Información proporcionada por diversas fuentes externas

Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cateye Cyclo Computer - Used was sent.

Cateye Cyclo Computer that was ordered #Cyclop-12794 had visible wear and tear with finger prints all over the device. The product box had no seal and it looked as if it was hurriedly dumped in to a box. When I raised a replacement with images showing this, the support team conveniently rejected it. Such a cheat!! So beware!

3 de agosto de 2021
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Pavan, We have acknowledged this issue already. This product was directly drop-shipped from the supplier and our support team has tried to contact you to facilitate an exchange with a new product. Please get back to us and our team is happy to replace and ensure you have a good shopping experience.
-cyclop team

Valorada con 5 estrellas sobre 5

Brilliant!

Great range of products. With the wide range, premium quality and the brand of products available on cyclop, they usually sell out fast so it is a wish they could refill their inventories a tad faster. You are in for quality genuine products.

8 de julio de 2021
Valorada con 3 estrellas sobre 5

It almost 1 week since ive ordered…

It almost 1 week since ive ordered marlin bolinas ridge 1 in pre paid. My order id is cyclop 11279. From the 1st day i expect order confirmation or updates in my mobile. Till now nothing comes.So being having no expierience in cyclop i started to worry that i will lose my money. So i wanted to ask you cyclop team if the order is possible to cancel and refund, i would like to cancel immediatly.

24 de junio de 2021
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Solomona ,
we have already shipped your bike today and tracking will be shared tomorrow by our warehouse team. We have already communicated that it takes time to dispatch the bikes. These quick negative reviews leaves a bad taste for small businesses when we are trying to process your order during various lockdowns and limited resources. Our team has been responsive and giving updates on the current status. we would appreciate if you give a fair review on the order.

Valorada con 1 estrellas sobre 5

Hi purchased Shimano gear shifters on…

Hi purchased Shimano gear shifters on 02nd june 2021, i received the shipping update with tracking number on the same day but it is not shipped even now. The pick up is getting constantly postponing saying product not ready for pickup. As it is getting delayed, i thought of buying in local market and tried to reach their support to know the status, if possible to cancel the order but both the phone numbers on the website are not functioning. Pathetic support. My order is a prepaid order and i am now regretting for ordering on this website.

5 de junio de 2021
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Sainath, We are facing lockdown restrictions in our area, hence the delays on the dispatch. Please be assured your order will be shipped soon. Our team will call you today and ensure if you need to cancel we will refund the money.

Valorada con 1 estrellas sobre 5

Delivery service late

Hy cyclop team
I had orderd my shimano deore rear and front 525 hubs on 25 may
And my friend too orderd on 25th may
My order had not yet picked up till today
And my friend recieved his courier
Why should i m getting my parcel evn now pickup exception is showing on portal
My order id is 10136

2 de junio de 2021
Logotipo de Cyclop

Respuesta de Cyclop

Hi Saarthi

Sorry about the delay on your order. Due to lockdowns in the area, our team is operating on limited bandwidth. We have escalated the issue with the courier partner, your order is ready to dispatch and should go out today. We hope to improve our timelines in the future orders.

thanks
Cyclop team

Valorada con 5 estrellas sobre 5

Excellent Online Support

Cyclop continues to provide excellent online support despite the challenges of COVID 19. It takes some doing to keep the supply chains churning and the last mile connectivity in place. Good job! The product as always remains excellent. Thanks

1 de junio de 2021
Logotipo de Cyclop

Respuesta de Cyclop

Thank you Vivek! appreciate the kind words

Valorada con 1 estrellas sobre 5

I have ordered Cycle tools for…

I have ordered Cycle tools for Rs.9999/- and its dispatched in Fedex. Nobody delivered shipment till now after 7 Days. I am calling Cyclop their number their mobile number is in invalid.

31 de mayo de 2021
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Sunil, Sorry about the delay on your order, due to lockdowns the courier services are unable to commit to standard delivery times. We see that your order Cyclop-10117 was delivered yesterday by fedex. Please feel free to contact us on support@cyclop.in if you still have any questions. We hope to deliver better services next time.

Valorada con 1 estrellas sobre 5

Returned a defective helmet immediately…

Returned a defective helmet immediately on receipt. Had to mail it back at my own cost. Returned almost a month ago. No response from Cyclops. Except to say they have received the defective helmet.
I am a sad man.

17 de mayo de 2021
Logotipo de Cyclop

Respuesta de Cyclop

Hi Anmole, Sorry about the wait on the exchange of the helmet. Due to lockdown, there are delays across the board. Our team has spoken to you and facilitated a solution. Please update your review if you are satisfied.

Valorada con 1 estrellas sobre 5

bunch of crooks and scammers

bunch of crooks and scammers

This is a fraud page and website. They delay orders and restrict other sellers to sell on groups. Beware they are a bunch of scammers with monopolistic tendencies.

17 de mayo de 2021
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Jomar, We are unable to find any reference or order number with your name. Can you share more details so we can resolve the issue? Calling out like this without any details seems inappropriate.

Valorada con 1 estrellas sobre 5

MUST READ

I KNOW THIS IS A BIT LONG BUT PLEASE READ IT UNTIL END ...

What a pathetic store it is, I ordered hydraulic brakes and after a week I ordered bleeding kit, I confirmed 3 times with them if the kit is compatible with brakes or not and they said its universal and should work, the kit arrived
before the brakes and brakes came after 7-10 days( brakes were extensively delayed), when I tried bleeding it, I found that it wasnt compatible with brakes and when I contacted them they said the return window is closed, (it was their falut they didn't delivered both on time so i could test it)
When I questioned them about the kit not being compatible they said, they mean that kit was compatible with most normal brakes and there was nothing they could do about it
If they weren't shure about my query they should have said it clearly, in this case I wouldn't have ordered it and would've saved my 1100₹

13 de septiembre de 2020
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Sohail
Sorry for the bad experience. The delays were due to the covid lockdowns and team worked on resolving the other issues you faced. Thanks for being patient through the process. we checked and the issue has been resolved.

thanks
Cyclop team

Valorada con 4 estrellas sobre 5

Trustworthy. Prompt. Courteous.

The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty updates. Would like a greater range of payment options available and a lesser cart value to be eligible for free shipping. Customer support is prompt and courteous and hasn't failed me a single time. Hope my feedback strives them to do better in the Post-Covid world!

P.S. Their range of products is also great! Wish to get some discounts on MRP as a practice, not as exceptions.

18 de agosto de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Order not received after a week—weak…

Order not received after a week—weak courier partner. Will comment about the product once the product is received

19 de julio de 2020
Opinión espontánea
Logotipo de Cyclop

Respuesta de Cyclop

Hi Hijo

Sorry about the delays, due to lockdowns and courier limited service we weren't able to deliver in standard timeline . Hope you enjoyed your goods

Valorada con 5 estrellas sobre 5

excellent

Browsing the products and selecting the desired one is of fantastic experience. Payment & delivery were smooth even in pandemic situation.... Im impressed... Only will suggest to "enhance" the product description..

18 de julio de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más