dacemotorgroup.co.uk Opiniones 

2741
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve W was great in helping me with my purchase; no question was a silly question, and he really took the time to explain everything. Made me feel at ease with the whole process and provided such a p... Ver más

Valorada con 5 estrellas sobre 5

Ryan was absolutely brilliant, he got us sorted with with exactly what we wanted , it was not eat either, he was too notch, he spent hours making sure everything got sorted and we walked away super... Ver más

Valorada con 5 estrellas sobre 5

Just collected my Hyundai i20 from Dace motor group Eccles Exceptional service from start to finish from Will, I went viewing a car in their showroom and a differnt car caught my eye online. Spo... Ver más

Valorada con 5 estrellas sobre 5

Just bought my Audi from Dace motor group and couldn’t have gone anymore smoother. My sales guy Tom has been brilliant from start to finish. Explained anything I asked to a very good standard and make... Ver más


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4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2741)

492 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing Service

Fantastic service. Just been to pick my new BMW X6 from Dace Motors in Eccles. From our initial contact with Jayden right through to collection, this guy has shown us just how much he loves his job, and it does show. Jayden has gone above and beyond with customer service. He took care of everything, from the finance, sorting my retention for my private plate, even removing them from my trade in. He answered all our questions and we had a few to ask. He even connected my phone to the car. All round amazing service. Thank you so much Jayden. Thoroughly recommend you speak with Jayden if you’re in the market to change your car.
Bob Grimsley

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent buying experience

Really pleased with my recent car purchase and the whole buying experience from Dace Specialist Car Centre (Chris Bryan was the sales representative - very professional and personable). It’s the second time I’ve purchased a vehicle from them which reflects how pleased I was first time around. Excellent service 👍

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a great experience purchasing my…

I had a great experience purchasing my Mitsubishi Outlander. The salesperson Lewis W was very helpful, professional, and made the whole process smooth and stress-free. They offered me a very good deal on the Outlander and gave me an excellent price for my previous car as a part exchange. I was very pleased with the service and would highly recommend them to anyone looking to buy a car.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vauxhall mokka

Mike was brilliant, he was so accommodating and made the process easy. Would highly recommend Dace for your future cars 10/10

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Positive experience

I had a really positive experience buying my fabulous Hyundai Tucson from Dace motors 2 weeks ago.
Friendly , helpful and great advice from salesman Tony Jackson. He made me feel confident in my purchase. Post sales communication has been excellent too .

5 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless

We seen a car, made enquiries, Jack Hart was in contact with us straight away, made arrangements to visit Dace which was 85 miles from where we live.
We collected the car the same day as we viewed it. Everything was sorted very quickly. Would definately recommend Dace Motor Group in Eccles, Manchester

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Selling vehicles that are overdue serious mechanical repairs and fooling / bullying customers

Hi
Why are you selling vehicles that are overdue serious mechanical work ?? When buyer questions salesman MATT to why serious gearbox service has not been carried out or being carried out before I purchase considering your 90 point check he says I don’t want to sell
Car to you an please leave after travelling from other side of country day off work that’s the service you are greeted with

14 de julio de 2026
Opinión espontánea
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Respuesta de dacemotorgroup.co.uk

Thank you for taking the time to leave your review.
We completely reject your version of events, as it omits significant context.
When you viewed the vehicle, you identified a number of cosmetic items that you wanted addressing. Despite the vehicle already being in a good condition inside and out, we agreed to carry out an extensive list of remedial work at our expense to meet your expectations. At no stage were we unwilling to prepare the vehicle or resolve reasonable concerns.
The only point on which we could not reach agreement was your request for a gearbox oil service. Whilst we respected your opinion, we did not agree that this was something we were prepared to include in addition to the substantial work already agreed. As with any vehicle purchase, there comes a point where both parties either reach an agreement or decide not to proceed.
What is particularly disappointing is that your review makes no mention of your own conduct in our showroom. During the discussion, you became increasingly aggressive towards members of our team, using foul and abusive language in front of staff and other customers. We have a duty to provide a safe and respectful environment for everyone, and we will not tolerate abusive behaviour towards our employees, regardless of the circumstances.
Your comments regarding our vehicle preparation process and inspections are simply untrue. We stand by the quality of our preparation standards and the integrity of our checks. The fact that we agreed to carry out extensive additional work demonstrates our commitment to customer satisfaction, not the opposite.
We are sorry that we were unable to reach an agreement on this occasion, but we make no apology for drawing a line where we believe requests become unreasonable, nor for supporting our staff when they are subjected to abusive behaviour.

Valorada con 5 estrellas sobre 5

Great service and competitive pricing

Josh and the rest of the Dace German Car Centre were very helpful during my visit to purchase my new car. We had some issues with the finance company but the team worked late to try and get it sorted and again came in early the next day to complete the sale to allow me to get off ASAP. There were some minor issues identified with car when I test drove but because I needed to drive away that day DACE agreed to fix the issue when I return next month. Everyone was friendly and I felt the team done what they could to help me drive away that day.

12 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience, great customer service!

My husband and I arrived at the showroom looking for a Mini Cooper, we saw one we really liked so asked for help. We were assisted by Noel Eastwick at he Stockport showroom on Manchester Road, he was very friendly, extremely helpful and knowledgeable which made everything so straightforward and easy, we are very happy with our purchase, thank you Noel!

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Looking forward to receiving my car…

Looking forward to receiving my car this week. Massive thanks to Noel, and Steve, at the SK4 branch.
Dace stood out, as the opposite of many previous experiences; in that I was treated with genuine respect, a highly professional and friendly manner.
There's nothing I would change - highly recommended. Thank you for everything; especially in terms of your honesty, candour, and 'putting me in the driving seat', if you'll forgive the slightly cheesy pun. Well done, all.

8 de julio de 2026
Opinión espontánea

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