The pureed meals have been valuable in caring for spouse at home. Delivery always on time. Good customer service. Only minor problem is the shipment tend to be in jumble with the ice. Need better wa... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The pureed meals have been valuable in caring for spouse at home. Delivery always on time. Good customer service. Only minor problem is the shipment tend to be in jumble with the ice. Need better wa... Ver más
La empresa ha respondido
I have been a long time customer of daily harvest. This company has offered me fresh organic ingredients along with convenience of delivery. I am grateful for this affordable organic option that has m... Ver más
La empresa ha respondido
I have a screenshot of the terms and conditions at the time of my purchase, but Daily Harvest did not honor the terms and conditions at the time of my purchase. Daily Harvest uses bait and switch... Ver más
La empresa ha respondido
I love your smoothies and bowls. In regard to the other reviews about thawed food - sometimes it tough with the summer heat but Daily Harvest customer service has always taken care of me and made it... Ver más
La empresa ha respondido
Daily Harvest delivers thoughtfully sourced, chef-crafted foods to your door, all built on fruits and vegetables and ready to enjoy in minutes.
Broadway 1115, 10010, New York, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have been using Daily Harvest for over 10 years. I mainly buy the smoothies but I have tried several other products as it has grown and co tiniest to diversity. Lots of great options and good reliability for when the package will ship and show up. Huge fan of daily harvest smoothies!

Respuesta de Daily Harvest
Daily harvest makes things right any time there is an issue and I love having healthy food at my finger tips

Respuesta de Daily Harvest
Ive gotten about 3 to 4 orders of smoothies and oat bowls and I am 1000% satisfied 😌
My teen daughters use whole milk and drink smoothies only, they don't care for the oats saying that they are weak in flavor. I think that the oats are amazing, with milk or water. I eat as overnight (cold) oats.
The ingredients are bomb and top tier, I can't believe the veggies that they squeeze into everything! I love the FSA and HSA options to pay. Daily Harvest fo life !
Edit- the flavors arent subtle at all; I think most palates are used to smoothies that taste superrr concentrated. I think thats because thsese smoothies tend to depend on added sugars like fruit juices, fruit syrups, or just straight up added sugar or corn syrup. Its like comparing commercial bottled orange juice to fresh squeezed juice, the freshness and flavor is real and unbeatable. I get more of what I pay for, real fresh fruits and veggies and not a bunch of filler and crap.

Respuesta de Daily Harvest
Was so excited to try the smoothies. My first try was the mixed berry. It was awful. Very little berry flavor and it had a gritty/powder texture. It took some time for me to get that taste out of my mouth.
So disappointed after spending 60+ dollars. Now I’m hesitant to try the others I purchased. I might just throw all of the away.

Respuesta de Daily Harvest
Wrote several times but never a response over weeks. Product was warm; no dry ice in tact and taste was ver sub par. FIND A DIFFERENT PRODUCT!!!

Respuesta de Daily Harvest
I wish I could give this company zero stars. I'm going to have to cancel after several very frustrating interactions.
First, I have received two boxes (out of four) in which the food was thawed. I received one replacement box that was okay, but it should have had more dry ice in the container. I was not charged for that replacement, of course.
Second, I received another box with thawed food. I was told I would receive a replacement box at no charge since the food had thawed. Today, my credit card shows a charge of over $150 for a new box. I should have been notified that I needed to skip the new box, since I'll be receiving the replacement AND new box on the same day/week!
Third, I have been waiting online for over 1 and 1/2 hours trying to resolve this issue.
Fourth, after texting, waiting online, and emailing, I finally got an email telling me that the two boxes will be arriving in two days.
I wonder if these two boxes will be frozen or thawed...

Respuesta de Daily Harvest
Believe the bad reviews. I just experienced it. They legitimately told me to dispute the charge on my bank instead of helping me to cancel an order that I would not be home to receive. I will not support a company that would rather waste food instead of helping the customer. Terrible

Respuesta de Daily Harvest
I placed an order with Daily Harvest and selected a delivery date of 12/19/25. On 12/19/25 I received an email that the delivery date was now 12/23/25. I instantly sent an email explaining that I would be out of town on this day and never would have placed the order if the delivery date was 12/23/25. I asked to cancel the order. I received an email response stating they were sorry and couldn't cancel the order. They offered no solution or compensation. I have screenshots to document everything. I wouldn't recommend ordering from this company. This is my second negative experience in a month. I gave them a second try and won't give them a third.

Respuesta de Daily Harvest
More than half of the boxes I've received have been completely thawed. No Ice of any kind inside the box. When I've asked customer service for assistance they wanted me to open each package to check for thawing/food safety.

Respuesta de Daily Harvest
After seeing the ABC report how they used Tara flour and poisoned consumers I won’t buy anything from this company

Respuesta de Daily Harvest
Never had a problem with the food. It was how poor their customer service has gotten that made me cancel my plan with them. And it all could have been avoided with a really simple fix. Now I will no longer do business with them going forward, and will deter others from doing likewise. There are ways to chase profit ethically but this company does not subscribe to that.

Respuesta de Daily Harvest
Good food and I hate that I am now a “former customer” because I did like the food, but the packages often arrived open with food spilling out into them and items missing; you better keep track if you want to make sure you’re getting all that you actually ordered. The customer service if fast but needs quite a bit of work. Resolutions are not sending you what you ordered, but refunding you a lesser amount than what you should receive for the items.
The response to the expression of dissatisfaction with the resolution is giving you a coupon for the next order; recently that did not amount to the total refund that I should have received.
Unfortunately, this has become much more of a hassle, dealing with damaged items or missing items from every order and having to deal with customer service, versus just enjoying the food.

Respuesta de Daily Harvest
Daily Harvest cares about the quality of their product and that your items are delivered in outstanding condition!! I reached out to their team about a concern with a shipment and they responded promptly and were extremely helpful. I could not have asked for a better outcome or better service. I look forward to placing many more orders with them!

Respuesta de Daily Harvest
If I could give zero stars, I would. They have not been able to deliver a single box on time and it is not the fault of UPS. They do not actually fill the orders on time, so they come late and melted. Just worthless! Do not try this service.

Respuesta de Daily Harvest
The food is fantastic And, I believe, the best organic and gluten-free pre-cooked meals available. However I have canceled my subscription because of delivery issues. The service team is quick to respond and very helpful, but delivery itself was a nightmare. After the first failure, they put specific directions on my order only to result in it being delivered to a different building in my complex!

Respuesta de Daily Harvest
FINAL EDIT: PROBLEM NOT RESOLVED
Sept. 11, 2025 delivery. After being so happy that my items would be resent with extra dry ice to keep everything properly cool, I experienced a let down. No extra dry ice was in the box. Over half the contents had thawed - that’s 7 containers of food. I do not recommend Daily Harvest. I’ve changed my review back to one star. I’m really fed up with subscription services. They just aren’t worth it. These companies just want your money, and they take no accountability whether you get damaged products or not. DONE.
PROBLEM RESOLVED:
Daily Harvest absolutely made things right. After reading all the scary reviews about their customer service, I was already feeling defeated. But that wasn’t the case. A big shout-out to JM at DH for sending out a new box with extra dry ice. Thank you!!!
INITIAL REVIEW:
I t advantage of their Daily Detox introductory subscription and ordered on Aug. 31, 2025. I just received my order today. The box was damaged during shipping. The contents of the box should have been frozen. It wasn't. All the containers had thawed. The box was poorly packed. There was only one thin sheet of dry ice and one empty dry ice bag. Whoever packed the box did not have the wherewithal to put enough packing material inside the box to prevent it from getting crushed during shipping. I surely won't be drinking these smoothies. I am more than happy to ship the damaged goods back to Daily Harvest if they send me a shipping label.
I contacted the company. I am hoping they make this right. Their products are not cheap. I just read some reviews about this company and feel stressed. Apparently their customer service response is as faulty as their packing.

Respuesta de Daily Harvest
I subscribed to Daily Harvest to simplify meal planning, but instead, it created stress and extra work. My last order arrived with multiple items I never selected, while several of the ones I had ordered were missing. This disrupted my week of meal planning.
When I contacted customer service, I expected a prompt response, ownership of responsibility, and a genuine solution. Instead, I was asked to re-list the missing items for their convenience, which only added to my frustration. After SEVERAL emails, the only resolution offered was to send only the missing items, as if they're literally counting every penny they can save instead of trying to keep a subscriber. And the tone of their CX team was horrid. "My colleague asked which items you received, and provided this list"
I've really not had such a bad experience with any meal service I've tried (and I've tried many).
This experience showed me that Daily Harvest is unreliable and doesn’t prioritise the customer experience. I’ve cancelled my subscription.

Respuesta de Daily Harvest
I’ve been a loyal customer of Daily Harvest, but my recent experience has been incredibly frustrating and disappointing.
Even after skipping every available box, I was surprised with an auto-renewal and charge for my last order without any clear alert that it would process again. The platform’s process is confusing and not user-friendly. There's no simple way to fully pause or opt out of auto-renewals, and the cutoff deadlines aren’t well-communicated.
To make matters worse, customer service is lunhelpful. The response I received essentially blamed me for not skipping fast enough, despite having skipped every visible option. There’s no accountability or flexibility in resolving the issue.
Daily Harvest needs to improve both its customer experience and subscription management system. As it stands, the service feels more like a trap than a convenience. I won’t be returning as a customer.

Respuesta de Daily Harvest
I received a ruined product.
I reached out to customer service and was told I would receive a replacement today. It never arrived.
Above and beyond that, I felt the initial response I received was slightly inappropriate for the situation:
“Thanks for reaching out. I apologize for the delay in getting back to you. We're receiving a lot of love from our customers at this time and are doing our best to get back to you in the order that we've received your message.”
REALLY ? That’s slightly obnoxious. I was further surprised that no credit was offered along with the replacement. I had to wait an additional week to receive my delivery. The issue for me, is that I had planned on eating Daily Harvest for dinner this past week, and had to shop for more groceries and meal prep instead. The customer service agent went on to confirm my address and make sure I would be home to receive the delivery. I confirmed the information and that I would be home, but again it never came today.
I do want to be clear, that I had been home for the initial delivery. I said thank to the delivery man for bringing the boxes up the driveway and everything.
Daily Harvest, what’s happening? I have been a loyal customer for years, but now I am asking, Is it even worth ordering from you again ?!
I hope this is not your new normal. Truly disappointed across the board.

Respuesta de Daily Harvest
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.