Daily Harvest Opiniones 

Customer Service is terrible. Five items were missing from my order. I haven't been able to speak to anyone.
The Chat function instructed me that in order to "prove" I wasn't lying about it, I had to lay everything out and take a picture of the items I did receive. I still haven't heard back from anyone about the missing items. This was my first and last order.

They didn't put enough dry ice in the package so the entire order came completely ruined. These products are way too expensive for this kind of care. Very disappointed.

Terrible customer service, and no option to cancel an order even if you made it within just a few hours of requesting to cancel. We needed to cancel the first order, but there is no simple cancel option ever provided on the website at all (which they acknowledge). You can cancel your subscription, which we did, but they provide no method whatsoever to cancel the first order at all. Emailed them, and it took them 3 days to get back to me, which they then said it was already shipped so they can't cancel anything. Well of course it is. You should have answered the email in a reasonable time, and even more you should provide a simple cancel button on any order so that you don't even have to ship it at all and waste everyone's time and money. We canceled everything. Rejected delivery and seeking refund through our credit card. Not worth the unreliable service, greedy and entrapping business processes, and their past history of poisoning people.

their customer service is horrible. Beware they wont let you skip an order, they send it anyway. I tried to skip this delivery and made the change 1 day before the deadline but they are sending the box anyway. I have NO room in my freezer! This is not first time they have done this, but this is the last. I cancelled my membership. Most of the food was OK, some was great.

I had terrible and very rude service by this company. I’ve also had opened packages delivered. Mostly, I’m disappointed in the service.

I love the frozen Cilanrto Brown Rice+ Black Bean, which I found at Kroger. I’m not vegan or vegetarian, but I absolutely love this entree! It’s healthy and wonderful when I want a day off from meat. SO simple to prepare and absolutely delicious.

I like the food but not the tech.
I didn’t get the promised discount for using the app. Then when they sent one it expired immediately, then they said it had to be used on the website and not in the app.
Ironic for a discount given to boost the app.
Anyhow … still no usable discount code…
This was over several days so there was no way to put all the dates in.

These are the best smoothies I've ever had. All real ingredients and super delicious. I love the blueberry and chocolate one, the ginger greens, and the mint cacao.

Daily Harvest has consistently sent my box to the wrong address and has not taken my comments or concerns of their delivery service. I cancelled an order b/c I was going to be out of the country the order was cancelled, my money refunded and they deliver it to the wrong address anyway. I can only assume a neighbor re-delivered it to my address and I now have their food on my porch rotting b/c they refuse to pick it up.

Decided to try Daily Harvest subscription after enjoying a few of their bowls I purchased at Target. I chose a delivery day and made arrangements to be home to receive the frozen food so I could immediately get it in my freezer. My order was over $100 and I still had to pay for shipping and they used LaserShip (who are notoriously terrible). Long story short, my food did not arrive on the day it was promised and I took the time to be home for no reason. I have already cancelled my subscription and as a result of the poor customer service I will not even purchase at Target anymore.

Their website constantly repopulates orders you've skipped and you end up getting charged for orders you did not place. Customer service is sincerely the worst (gaslighting and patronizing instead of apologizing) and takes zero accountability (zero reimbursement). Daily Harvest feels scammy. Make sure to take a screenshot (including the date) of your skipped orders. Report them to the FCC if they wont reimburse you and leave a BBB review. I know I'm not the only customer experiencing this - especially after they "updated (their) platform". Only use virtual cards with their service and deactivate after every order, or shop elsewhere. I now have a freezer full of only the flavors I've tried that I did not like - how did they know? This order doesn't even match a single past or "future order" and the products I received don't even match what they said they sent. Disgusted by this business.

I like the fact that I can order from previous orders .

My best experience with Daily Harvest has been the smoothies. The ones with cacao and/cold brew are divine--some are like eating chocolate ice cream in the middle of the day. The only one I wasn't fond of-- had very little taste-- was the cold brew + almond. The mango & greens and passion fruit & greens are very refreshing and tasty. I like them a little sweeter, so I add tangerine juice and a fig or date to them. All of the smoothies are filling and very satisfying. I plan to keep ordering them!

The flatbread choices have decreased significantly. I hope this is not a sign that they will soon be discontinued.

I love these smoothies.

Worst customer service and delivery!!!!! Their 24/7 chat doesn't work... I emailed them and no response... my food didn't arrive on the scheduled date, arrived the next day late night with no ice! We live in Arizona. I canceled the service before because of this issue, but we needed food because of our kitchen remodel... well we shouldn't rely on them, still no answer. I will never order from then again!!!

Great local restaurant. Family owned. If you are foodies and love healthy food and juices then this is your place. Great rustic vibe and most importantly great service. Definitely recommend it.

What is with the poor service here? I was a loyal DH subscriber all through the pandemic. Took a break and thought I'd try again. Got one good delivery, then it immediately went downhill. Wrong items (they sent stuff I was allergic to, so I couldn't even eat it), melted boxes, delayed shipping, customer service who straightup doesn't reply to emails at all. I thought the point of choosing a specific delivery day was so you could plan to be home and receive the food. My delivery day was Friday and they keep delaying my box. Now they say it'll come Sunday? That's ridiculous. I'm tired of receiving the same copy paste responses from customer service when I bring up my concerns.

The customer service has been quite good.
Deliveries always come when expected.
The food is great! Convenient & healthy. I look forward to it!

Sometimes the shipment is delayed but the customer service is easy to interact with (I like the texting option) and they always do their best to resolve the issue. In my case the box was lost so I got a refund.