Dannymetsally Opiniones 

Beyond the worst company I have ever experienced!
this was my very first SIL house I've ever lived in.
When I first applied for a SIL house I asked not to live with people who has history with drugs and other thing's, yet they gave me the opposite!
It was a very unsafe house to be in, and I was very stressed by it and ended up leaving for my health.

Less than one! WORSE COMPANY! Money hungry and non-supportive. They still owe me money from when I previously worked there. They are so desperate to fill shifts they call you 5million times even though you have already told them you are unavailable. They hound you to take a shift. I hadn’t even finished signing my paperwork and they were already asking me to take shifts which says a lot. But when you need someone to assist you suddenly no one is available. I left awhile back but when I seen these people pop up again I remembered I had to write a review. PLEASE DO NOT WORK HERE. They need to be shutdown and investigated. Terrible terrible company

⭐️ Below One Star
I am extremely concerned about the standard of care, safety and management I have experienced while my son has been receiving services from Danny Met Sally (DMS).
For approximately the past three weeks, my son has been transported in a vehicle that was unregistered and had a faulty or missing windscreen wiper. I understand that support workers continued to be expected to use this vehicle, including during wet and rainy weather. In Victoria, where wet weather is common, requiring workers to operate a vehicle with an inadequate windscreen wiper raises serious safety concerns for both my son and the workers.
This is not an isolated concern. I have repeatedly raised issues relating to my son's safety, staffing, medication, supervision, communication and general standard of care. Despite raising these matters, I have often found communication from management extremely poor when the issue relates to my son's actual care or safety, while matters relating to billing and financial issues appear to receive considerably more attention.
My son's safety should not depend on how many times his mother has to raise the same concern.
I entered this arrangement expecting a professional disability support provider to deliver safe, reliable and appropriate care for my son. Instead, I have repeatedly found myself having to identify safety concerns, chase basic information and intervene when I have questions about whether appropriate care is actually being provided.
My son is a child with significant support needs. He deserves consistent, safe, accountable and appropriately managed care. His family should not have to continually identify and escalate basic safety concerns themselves.
Based on my personal experience with Danny Met Sally, I do not have confidence in the provider and I would not recommend their services to other families.

My son was with Danny Met Sally for only six days the staff had only gone through training for my son 2 days before he got there but on the 6th day 5th July we arrived to take our son out but there was an ambulance there the support workers had heated the house up to 34 degrees my sons main trigger for seizures is heat were the support worker had only got trained in this.
My son was rushed to hospital were the doctors put him in a deep sleep and put a tube in for his breathing.
He was then transported to the Royal Adelaide Hospital were he remained in a comer for 3 weeks we for he was never going to be with us again but he is a fighter we are coming in to our 10 week at the hospital and in all this time not one's did any one from Danny Met sally ring to see how he was.

Dannymetsally is, without a doubt, one of the best companies I have ever worked for. I was one of the very first employees from to join the company, and I am still proudly working here today over 6years. I believe that says a lot about the company, its leadership, and the way they treat their staff.

From day one, Dannymetsally has been there for its employees. Whenever staff need support, guidance, understanding, or help, the team is always there. You never feel alone. There is always someone willing to listen, help, and stand beside you when you need support.

What makes Dannymetsally stand out is that they genuinely care — not only about their staff but also about their clients. They work hard to provide the support, care, and service that people deserve. The dedication and commitment I have witnessed over the years are something I truly respect.

I am honestly very surprised to see some negative reviews about Dannymetsally because they do not match my experience with this company whatsoever. Having been here from the early days, I have seen the support, hard work, and genuine care firsthand. I find it very difficult to believe some of the comments from people who seem determined to put Dannymetsally down. That is not the company I know.

I strongly believe that people should experience the company for themselves rather than judge it based on a handful of negative comments. My experience has been overwhelmingly positive, and I can confidently say that Dannymetsally has always supported me and its staff when we needed it most.

I am genuinely grateful to be part of this organisation and proud to have been here from the beginning. Dannymetsally is not just a workplace to me — it is a team, a community, and a place where people are valued.

Dannymetsally is the best! ❤️

If you are looking for a company that genuinely supports its staff, cares about its clients, and stands by its people, I would highly recommend Dannymetsally without hesitation.

Proud to be part of the Dannymetsally team! ❤️👏

Victoria has never really been the same since the previous management team left Danny Met Sally.

I personally remember the previous Director, Simplice, regularly checking in after my shifts — not just about the work, but to make sure I was okay. It made a difference knowing that management actually cared about how staff were going, especially after working with participants who can have very complex needs.

Since he left, I honestly can’t remember the last time I received a call from management simply to check in and ask, “Are you okay?” Staff are often expected to support people through challenging situations, manage complex behaviours and deal with difficult circumstances, yet sometimes an “Are you okay?” from management is all we need.

Support work isn’t an easy job. We work with people who may have complex disabilities, behaviours of concern and significant support needs. We give a lot of ourselves to the people we support. Because of that, feeling heard and supported by management is extremely important.

At first, Danny Met Sally can appear to be a great company to work for. There are good people within the organisation and many staff genuinely care about the participants they support. But over time, the difference in leadership and communication becomes noticeable.

The connection the previous management team had with staff and participants is still felt, even years after they left. For me personally, the regular check-ins and genuine concern from the previous Director made me feel valued as a staff member. Since that leadership changed, that level of communication and personal connection has been missing.

Management doesn’t always need to have a solution to every problem. Sometimes staff simply need someone to listen, acknowledge what they’re dealing with and ask if they’re okay.

That small human connection can make a huge difference in a job as demanding as support work.

For this reason I have made the decision to leave the company.

Again, I am speechless, and feel targeted and bullied for speaking the truth.
I was contacted by this business to take what I had put up in my previous review immediately, while they fully know im not well.

Left alone at times in the SIL House with no support Workers, Left with office door open and keys out! Medication out.

Months of silence yet a review gets your attention ... and why? Because its about the business and money rather then the integral care of a participants needs, that the safe guard commission have stipulated with guidelines to protect and keep vulnerable people safe.

After my review was posted l was contacted by one staff member and informed to remove it.
i will not remove the review.
The call ends with a no.
The Director calls within 15minutes later.

Be invisible for nearly a year, be honest with a review.... and you'll be finally seen, finally called, but about what's written is response, act immediately. I've asked for things for months! You are lying.
You are trying to intimidate a participant.

Shame on all of you for contributing to this... be honest, have some integrity and do what is lawful, what is your duty of care and what you are paid for, because your going to worsen participants and ive witnessed that or and up killing someone.

Amazing disability provider

Fantastic service provider with the right heart for this industry always striving to lift the quality of care for all.

I worked as a support worker at one of the SILs, and my experience was deeply disappointing. Management team is toxic and focused solely on bringing in money, rather than prioritising participants and their experience. Senior leadership is inexperienced and fosters a blame-heavy, gossip-driven culture which makes me stressed to even attend my shift.

There is also an extremely high staff turnover in their office team, I've had to report to a several different rosterers and client services staff every few months as they are hired and then will shortly disappear. I agree with the other review about disorganised rostering, and think this is due to the staff turnover and offshore team.

Also noticed that much of the team has been offshored to a team overseas, meaning clients and support workers are expected to communicate with people who aren’t local and don’t understand the intricacies of NDIS (understandably), even in emergencies - and as a support worker I struggle to understand what they are saying and they can't understand the terms I'm referring to as a support worker in a crisis, so I cannot begin to imagine how difficult someone with a disability would find it.

I can't understand how clients can be promised to receive “high-quality care” from a company that prioritises shortcuts and profits over proper support, while claiming to be a 'premium provider.'

Poor management and leadership, creating a toxic workplace culture. High turnover of staff.
Support workers are often inexperienced and lack the training needed for complex care situations.
Rostering is extremely disorganised, leading to unsafe staffing levels—especially where 2:1 care is clearly needed/ participants left with no care last minute.
Support provided to participants is not person-centred, and advocating for better outcomes is usually ignored by team leaders.
The organisation appears focused more on profit and gossip than genuine care and support for both participants and support workers.

In reply to DannyMetSally's comment on my review:

"During your interview process, information was.."

Yes, but it wasn't mentioned that client's history indicated client could be incarcerated for weeks on end at any moment. That part was left out. It was also left out that this would mean absolutely no shifts for any support workers at all in this time, as one would assume the house would need a clean or a plant watered or something in the 6 weeks it's sitting there empty which obviously would mean at least one shift with one worker in that time.

"..the First Aid Certificate and Police Check are mandatory requirements for all registered service providers.."

Correct, however it isn't mandatory that all registered service providers refuse to pay for any of it and make it fully the expense of the employee. This is the first job I've ever had in any industry where I've been asked to pay for my own police check for example.

"..attempts were made to contact you via phone, email, and a WhatsApp group chat prior to the shift.."

Yeah that's a lie, as I don't even have WhatsApp, and even if I did I haven't been given any DMS contact details for it. And what staff do you claim apparently called me? As my Team Leader has never called me once in the entire time I've been with DMS, check her phone log, and payroll & HR still hadn't replied to me in weeks when I wrote this review. Only 1 person has ever called me from DMS (excluding all the calls I kept getting begging me to do shifts when I hadn't done any training shifts or even left my previous role yet) and she's in recruitment and I'm still waiting on a reply from when I messaged her about my first cancelled shift.

"Further, we have not found any record of you reaching out to us regarding your experience, and we have attempted to contact you following your review, but unfortunately have been unsuccessful."

Well, yeah of course. The only contacts I had were for HR, my TL and payroll, none of which were replying to me. In order to complain I'd need the contact information for that, the copy of my induction with all these contacts was never sent to me like recruitment said it would be, so what would you have me do? Just google the DMS number and start complaining to whoever answers?
And why would I bother? If not a single Team Lead, worker in Payroll or worker in Recruitment could get back to me asking a very important question about my shift after weeks, why would I expect a reply if I complain about it?
Perhaps if I had gotten any replies before coming on TrustPilot to let everyone know of the organisation's incompetence, and not only be now getting calls because I left a negative review online, then maybe I'd bother answering.

You also haven't acknowledged why you ask for your employees to be punctual for shifts and in replying, but not your payroll, your HR, or your Team Leaders, why they can't be bothered to even give a 1 word reply?
You also haven't acknowledged why the nature of casual leave was lied about. And I'm going to guess based on your comment you'll just lie and deny it again, so I recommend you watch the recording of the induction I was in for the evidence of what was said.
You also haven't acknowledged why you didn't pay me for the mandatory to attend induction (which is illegal by the way)
You also haven't acknowledged why no one could be bothered answering me in the weeks I waited for a reply before I wrote this review?

I recently had the pleasure of working with Danny Met Sally, an NDIS provider, and I must say that I was thoroughly impressed with their services. From the point of the first call to introduce, they were cooperative, efficient, caring, and approachable. They were prompt in replying to any queries I had and were well-coordinated with the clients. Their staff work ethics were also commendable.

Overall, I would highly recommend Danny Met Sally to anyone looking for an NDIS provider that is dedicated to providing high-quality services to their clients.

I also want to take this opportunity to wish Danny Met Sally a very happy new year! 🎉🎉🎉

The people are very pushy and I am so glad that I am no longer part of the company.

Review:
⭐⭐⭐⭐⭐

I recently had the pleasure of working with Danny met Sally, an outstanding NDIS provider, and I must say that my experience with them has been nothing short of exceptional. This organization truly prioritizes people over profit, and it is evident in every aspect of their operations.

One of the first things that impressed me about Danny met Sally is their genuine commitment to their mission. They are not in this business for the money; instead, they are driven by a sincere desire to make a positive impact on the lives of the people they support. This is reflected in their unwavering dedication to providing top-quality services and support.

One of the standout features of this organization is their flexible working hours. Danny met Sally understands that their employees have unique needs and responsibilities outside of work, and they go above and beyond to accommodate them. By putting their employees first, they create an environment that fosters happiness, work-life balance, and overall job satisfaction.

Furthermore, the management at Danny met Sally truly values their employees. They recognize that their staff members are their most valuable resource and treat them accordingly. I was particularly impressed by the supportive and inclusive culture fostered by the organization. They actively listen to their employees' suggestions and take meaningful feedback on board, which leads to constant improvement and growth.

In addition to the supportive environment, the pay rate at Danny met Sally is simply amazing. They understand the importance of fair compensation and ensure that their employees feel valued for their hard work. This factor significantly contributes to the overall satisfaction and motivation of their staff.

Finally, I want to commend the upper management team at Danny met Sally for their hands-on approach in problem-solving. Whenever an issue arises, they are eager to assist and resolve it promptly. This level of dedication and responsiveness demonstrates their commitment to providing the best possible support to their clients and employees.

In conclusion, I wholeheartedly recommend Danny met Sally as an NDIS provider. Their people-centric approach, flexible working hours, employee support, exceptional pay rate, and responsive management make them stand out from the crowd. If you're looking for an organization that genuinely cares about the well-being of the people they serve, look no further than Danny met Sally.