Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The dress I ordered was exactly as I expected!! I fits like a glove , the only thing I see is I wish the inside was lined with same material so that it didn’t show the white background of the inside o... Ver más

Valorada con 1 estrellas sobre 5

Do not trust this company! The product doesn't look anything like the advertised pictures, things are overpriced, and to send something back, you have to ship it to China, which ends up costing more t... Ver más

Valorada con 1 estrellas sobre 5

would never order from here again. FINE PRINT: "30 day money back guarantee" really means, get cheaply made clothing unlike pictured, try to return for money back guarantee, PLOT TWIST: you get to p... Ver más

Valorada con 1 estrellas sobre 5

BUYER BEWARE!! Extremely poor quality clothing. But that wasn’t the worst part about my order. When I tried to return the item, I had to barter with the customer service representative to get even a... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Escrito por la empresa

Darcey Lane is a women's clothing brand offering stylish, accessible fashion designed to help women feel confident and comfortable in what they wear. Our collections span dresses, wedding guest and homecoming styles, and versatile everyday wear, serving customers primarily in the United States through a transparent, customer-focused shopping experience.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,8

Todas las opiniones

(116)

116 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No Reply Customer Service!!!!

Don’t order from this company I ordered a pant suit it was too small I had to reach out by email I did this like 4 times still no reply so I called my bank and started a fraud claim the outfit was nice just couldn’t fit the pants … but the business is bad so if you order something make sure you order up one size and if you have to get alterations done ✅ that would be your best bet !!!!

13 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Received my dresses today

Received my dresses today - although I didn't have very high expectations for $50 dresses, they are definitely not the quality of material that I expected. It is not linen - it seems like some type of gabardine, which is fine. It's interesting because I ordered a dress in a similar style, from another company and their dress was the material that was advertised - it is linen. Should have known something was up when they had the sales pitch: "the more you buy". I had only planned for them to be errand-running dresses for the summer. Yet, I'm afraid to wash them because they are supposed to be oversized, and for now they are, but they for sure run small - I will chalk this one up and stay clear going forward. I knew something was "different" when the tracking appeared international; then came the weird email on the status. It got even weirder when the delivery was made by a person in a car and not UPS, FEDEX, DHL or USPS.

30 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No U.S. location as shown on Google search

I'm not sure how this company gets a 4.0+ rating. Cheap Chinese product with only returns to China instead of California which is the address on the package. They will not send a return postage sticker and are saying I have to send back to China for a refund. They said in an email they have no location in CA!?!

26 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not as advertised: substitution with inferior fabric and quality

I ordered a dress which had an item description of "Striped Oversized Linen Shirt Casual Maxi- Dress - Blue". The descriptive text also stated that it was Linen. The dress that arrived was 100% Polyester (no Linen content at all) and Black stripes. The stripe imprint on the fabric (rather than woven in) looked like a partially-dried-out black magic marker stripe. Very poor rendition of what was offered online and in the online image and written description. Now to return it, I must pay for shipping back to China at a price greater than the value of the dress. Be aware. This is not a good business, to do this degree of substitution. I will most likely just donate the dress right in the package.

14 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't buy from Darcey Lane.

Don't buy from Darcey Lane.

Their business model is simple: they import products from China but don't cover the cost of returns. As a result, returning an item is so expensive that most customers simply give up and keep it. The ironic part is that the package is shipped from their New York warehouse. That's how they make their money.

Instead of offering a proper return solution, they send you emails full of emojis and offer a "thoughtful alternative"—a 10% refund if you keep the item. That is 5$ or less.

To confirm their business model, I found the exact same dress on Shein for a lower price, with an actual return policy!!!
Sadly, the dress quality and size are not as shown in pictures.

My honest review: I will never buy from Darcey Lane again, and I wouldn't recommend anyone else do so. It was a terrible shopping experience.

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

two dresses not constructed of the fabric stated. Cheap fabric

I purchased two dresses. The website stated they were constructed of cotton or a cotton/linen blend.

Both were totally polyester, not breathable fabric at all. When I brought this to their attention it took several emails for them to even acknowledge that the website was in error. The agent stated only that he/she would bring it to their attention.

11 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What blouse I received was not the…

What blouse I received was not the plows I ordered when I tried to correct this. They had all kinds of rules they had to check with etc. before I could return it and now they say I can return it, but I have to send it to China, which will cost more than the blouse is worth. The blouse was $40 and it was not even worth 15. I am very, very unhappy with this company, and I would highly recommend no one to order from it

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice quality and shipping was quick.

I had ordered this item as a possible back up to other items for my son's wedding and reception. While getting dressed for the wedding, I decided I would wear this one and everyone loved it. It was comfortable, looked great, could be dressed up and got here on time. The price was good too.

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clothes not what you see on website

The item i bought was poor quality. It didnt look like the shirt i ordered. They scammed me and are still making me pay to ship it back. Shipping would cost me almost as much as the shirt. Their products on their website do not look like what you get. $35 lost and shirt in garbage can.

5 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pretty sandals, but no support at all.

I was under the impression that the yellow sandals were orthopedic and would have some support, but instead they are completely flat, with no support at all. I'll need to give them to my daughter. Too bad, I love the color.

1 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I opened my package ($56.95) of a…

I opened my package ($56.95) of a flimsy dress with zero tags (not even cleaning instructions) and was determined to return it until I read their policy. As I've had experience with trying to return packages to China before (at great expense), I've decided not to return the dress. The photos were beautiful, but misleading. The pockets are misaligned and too small to be useful, and as I said the "light cotton" is like rag material. DON'T WASTE YOUR MONEY LIKE I DID

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

total scam

total scam
do not buy from this company
states natural material--- its polyester or polyester blend
and the poorest construction and poor fit
you have to return order to china shipping cost is ridiculous- which they are aware of and then they say keep product for addtl discount

fraudulent business

1 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t order from them unless you want to pay postage to China if it doesn’t fit!

I ordered a denim dress, sized up due to reviews indicating they ran small. This dress was not denim. It is a thin slinky synthetic fabric. It is far too small. I finally got a response after my second request to exchange for a larger size. I was informed that I would have to return it to China at great expense or donate it and pay 30% to get a larger size. In their ads they show a US storefront which is a total scam. Do not order from this site!!

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience, drop shopper, takes weeks to come. The fabric is the dress was thin, there were threads coming out everywhere. The zipper was poorly constructed and impossible to undo. You have to pay for international return shipping, super not worth it.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not a good experience

Not a good experience. Ordered 2 dresses. Neither looked anything like the pictures and 1 was the wrong size. They do not answer the phone provided. Went to the usps to try to return and was told there isn’t a deliverable address for this company other than London which would cost $20.

3 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más