DCL Insurance Opiniones 

1896
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****

Valorada con 5 estrellas sobre 5

I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Ver más

Valorada con 5 estrellas sobre 5

Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 89% de las opiniones negativas

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4,8

Todas las opiniones

(1896)

367 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My contact was Ellie

My contact was Ellie. Great and polite. Anything she didn’t know, rather than say no, she said she’d find out and came back to me. Which is all you want. Well done Ellie and DCL

22 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Ellie and her manager.

Valorada con 5 estrellas sobre 5

DCL insurance renewal

I was contacted by Danielle Wakelin from DCL insurance about the renewal of my insurance. Everything was explained in detail and easy to understand so all the process was completed successfully. Thank you DCL insurance and thank you Danielle for your patience and good service.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Valorada con 5 estrellas sobre 5

DCL is top insurance company.

DCL is top insurance company.
Ciaran was a very professional and very helpful.
Thanks again.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

Outstanding client support.

I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valuable asset to the DCL👊🏽Thank you!

21 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto George and his manager.

Valorada con 5 estrellas sobre 5

Excellent service and very helpful…

Excellent service and very helpful service.

16 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

DCL Provides excellent support and…

DCL Provides excellent support and services, Yasmin has been very supportive and understanding. Yasmin has been emailing me and calls to me for my renewal very politely spoken. Thank you Yasmin.
Good Renewal Price 🫶🏼

18 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Valorada con 5 estrellas sobre 5

Thank you Yasimin

Yasmin is very high experience agency, it was amazing how she explaine everything clearly and also to finish the job on time.

Thank you .

18 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

Best customer service DCL i was doing…

Best customer service DCL i was doing renewal and i received very good service i really appreciate Jill for your Amazing assistance thank you

14 de agosto de 2026
Opinión espontánea
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

Very good customer service.and helpful

Very good customer service.and helpful
Thank you

15 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valorada con 5 estrellas sobre 5

I am with dcl insurance I spoke to…

I am with dcl insurance I spoke to Danielle Wakelin and she was very helpful and polite and helped me very well I would rate her a 10/10

14 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

Danielle Wakelin was an absolute star

Danielle Wakelin was an absolute star, excellent customer service- I would highly recommend her!

14 de septiembre de 2026
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

14 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valorada con 5 estrellas sobre 5

Very good service.

12 de septiembre de 2026
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valorada con 5 estrellas sobre 5

Yasmin was great DCL very Competetive pricing

Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back with DCL now and will be recommending to others wont be going else werefor sure 5* for DCL.👍🏽

11 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Valorada con 5 estrellas sobre 5

I was dealing with Yasmin for my…

I was dealing with Yasmin for my insurance.She called me on time and we finish the job in 5 minutes without anything distracting us.That is what i always wanted.She deserves to teach other agents how to deal with the customers.Thank you Yasmin 10 of 5 stars for You.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Valorada con 5 estrellas sobre 5

I am glad I have been accidentally…

I am glad I have been accidentally diverted to Yasmin.. she has been very kind and peoples person attitude. Amazing and accurate customer service..I always want her to be my customer service representative…thank you so much Yasmin you’re a star 🌟 I got my renewal done from her today…I have been with DCL for over 6 years now and I was moving to Acorn insurance before I spoke to Yasmin…thank you for making life little easier 💐

9 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.

Valorada con 5 estrellas sobre 5

grate experience

It's been a grate experience as she was verry plight and helpfully in qoating me

4 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valorada con 5 estrellas sobre 5

Yasmin was very helpful!

7 de septiembre de 2026
Opinión espontánea
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Respuesta de DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

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