Dental Direct Opiniones 

5071
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a missing delivery, not showing up on Parcelforce records. Dental Direct didn't hesitate to resend. Very nice people to deal with (Laura)

Valorada con 1 estrellas sobre 5

Ich bin seit vielen Jahren Kunde bei Dental Direkt. Ich habe eine Brückenkonstruktion im Lasermeltingverfahren am 09.09. Vormittag per Dentalshare versendet. Heute hätte die Arbeit bei mir ankommen so... Ver más

Valorada con 1 estrellas sobre 5

Items never arrived. Apparently attempt was made with the delivery. Not to me tho. I have CCTV to prove otherwise. They never bothered checking. God knows where they tried to deliver it to as it... Ver más

Valorada con 4 estrellas sobre 5

Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Ver más

Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,1

Todas las opiniones

(5071)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best price anywhere. Quick delivery. Very happy.

I use interdental brushes daily, and they are about £4 for 6 brushes in most places (67p each). On this site you can get 25 brushes for £11 (44p each). This is the cheapest I've seen them anywhere.

I was a bit concerned about the mixed reviews for this company, but I bought 3 bags of 25 (as you get free shipping for orders over £30).

I had an email immediately to say the order had been received and the next day I got another one to say they had been dispatched. They arrived 2 days later.

They look genuine. They are in TePe branded bags, and they look to be of good quality. No complaints whatsoever. I will definitely be buying from these again when I am close to running out.

19 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The denture direct in elm Mott are…

The denture direct in elm Mott are lying sac of chit, go elsewhere, you get better dentures . Can’t even see my teeth when I smile , let alone how poor they fit ? I called to see if they can be fixed , they had a price .
I even had bone loss on bothe upper and lower , the dentist got his 1000. Avoid THIS CRAPHOLE

22 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service

Appalling customer service. Purchased a product that wasn’t fit for purpose… interdental holder .. cost £2.95.
Doesn’t hold the brushes in place and not fit for purpose.
In order to receive a refund I have to pay the postage cost …which would be more than I paid for the product.
What sort of company doesn’t refund £2.95 even as a goodwill gesture .. which it wouldn’t be as NOT FIT FOR PURPOSE AND ITEM IS SCRATCHED.

5 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have always had excellent service…

I have always had excellent service with dental direct and their products.
Products which I am unable to source locally
My preference is for a 3.5 toothbrush and dental direct can supply this quickly and securely packaged

20 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service.

Terrible service.

Items ordered but 9 days on no updates provided re delivery and no responses received from their customer services team.

14 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

No better than Polygrip on lower…

No better than Polygrip on lower dentures,I have tried several products and now use edible gum powders, Psyllium works best for me,(I reline my dentures with Pro soft about three times a year). Psyllium powder somewhat less effective than the most effective manufactured denture fixtives though acceptable and absolutely safe and more economical

17 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Items not received!

Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them. I will now contact my bank for a refund. I would not recommend this website at all!

14 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order never arrived

My order never arrived and the company has refused to refund me, they have now stopped corresponding with me regarding this matter. I will now be pursing this via my bank in order to be reimbursed for the transaction.

18 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order number 100175646..Thieves thieves…

Order number 100175646..Thieves thieves thieves, I've sent several email asking for my refund, and I've been ignored. Ordered and paid for an item that they cannot provide because of no stock. I asked that the whole order is cancelled and refund issued, and they've ignored my emails. I will definitely be contacting my bank to get me money back! Avoid them like a plague!

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company.

Great company. Fair pricing. Easy to use site, products delivered quickly. I recommend Dental Direct.

20 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered mouthwash and toothpaste a…

Ordered mouthwash and toothpaste a fortnight ago, still not turned up, sent three emails, they have not answered me, going to get my bank to get me a refund, terrible company.would never buy again.

19 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

disappointing and quite stressful…

disappointing and quite stressful experience when trying to buy 2 toothbrushes from them on e bay. after some delay in replying to my messages , they said to be patient as the Post Office can take up to 10 days to deliver ! never happened on any previous e bay purchase . It did not arrive and he had cheek to men mention that must be correct postcode which was up to them and later they gave address and E-BAY was shown in middle of address but it was correct postcode . I was told they would send again and still not received after a week or so and e bay made them give a refund as they ignored my request for a refund . What a mob and beware ! I then rang them and spoke to a very helpful lady who told me that they did not stock the 2 brushes pack as i understood it so heaven knows what they were up to . It was a different lady from the one who eventually answered my emails . Presumably less problems if not buying from them from an e -bay advert.

17 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

No discount

I tried to order some dental paste from Dental Direct, and expected to get a 10% discount as specified on the receipt from my last order in November 2019. The voucher gave a code and clearly said it was valid on orders over £30 until 31 January 2021.
The website wouldn't accept the code and when I phoned them I was told the voucher was only valid for the first repeat order of a new customer, and as I wasn't a new customer when I placed my order in November 2019 the discount announced on the receipt didn't apply to me. Despite them boldly offering the discount on my receipt, I was told that this restriction was detailed in their T&Cs If they aren't offering the discount to me why print it in red on the invoice?
Needless to say I went elsewhere to make my purchase.

11 de noviembre de 2020
Opinión espontánea

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