Derek Rose Opiniones 

Fantastic customer service via phone. Wanted to order 2 pairs of pyjamas for a birthday present and wanted to be sure they would arrive in time before making online purchase. The lady in customer service, not only sent me an email contact so I could get back in touch once I made the purchase but promised to personally see they would be dispatched via express overnight courier that afternoon - they arrived next day via DHL with full tracking. Needless to say the recipient was delighted with her gift. In these days of Covid when you are lucky to even get anyone at the end of a customer service phone, Derek Rose are impressive and despite the crazy price of the fabrics/garments, I would not hesitate to use them again.

Excellent products and service. Great quality items, which wash and wear very well. Excellent customer service.

Made a massive order and there were a couple of problems which their customer service resolved immediately, quickly and without fuss. Fantastic customer service and moreover exceptionally soft and high-quality pyjamas ( the micro modal ones). 10/10 recommend.

Great quality undershirts. I’ve been buying them for many years (and therefore have lots) and the only thing that disappoints me is that the quality can be slightly variable over the years (thickness of the yarn or something). So sometimes I alternate between Derek Rose and Sunspel - no doubt they are arch rivals on the London “underwear” scene 😆

First time I have ordered from Derek Rose and have found they are simply the best companyI have used for on line shopping. I bought pyjamas for my husband and the quality and cut top class.
The customer service especially Sandra were efficient, friendly and dealt with my queries expertly.
Delivery is quick and reliable.
I highly recommend Derek Rose and will be using them again.

Bought the Lincoln 11 wool dressing gown, size M directly from the Derek Rose website. Lovely quality material and fit. I liked the fact the website showed a model wearing a gown of the same design in size medium, and gave the height, waist and chest dimensions of the model. It really helped to get a good feel for the size. Perhaps Derek Rose could also do this for the Small and Large sizes too?
Unfortunately I had a minor problem with the gown, but Derek Rose paid for the item to be returned, and sent another gown, this time in perfect condition - without any quibble. The whole process took two days from sending back the item to receiving a replacement! Excellent service! Excellent gown!