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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband... Ver más

Valorada con 5 estrellas sobre 5

WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concer... Ver más

Valorada con 5 estrellas sobre 5

We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Tienda de accesorios para automóviles

Escrito por la empresa

Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1168)

17 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Completely disrespectful

Went to visit them today as apparently they were 'too busy' to come to me to fix my hoist. I drove a long way in heat to get it sorted. Found them feeling very hot and bothered to find 3 guys sat outside clearly not doing a lot. Parked and went in to have a guy treat me like I'd turned up without prior notice and after that never spoke again. Never mind asking if I wanted a drink! Mr Gosling turned up and he ignored me as well. Next time I'll insist someone visit me and I'll pay them with the same lack of respect.

4 de agosto de 2026
Opinión espontánea
Logotipo de Des Gosling Mobility

Respuesta de Des Gosling Mobility

I am very sorry to hear of the bad experience you had when visiting us and I appreciate this must have been made worse by the heat. We were particularly stretched with staff holidays last week with it being one of the first few weeks of the school holidays. The team sat outside were on their lunch break at the time which is something we of course cannot deny them however busy we are and all available mobile technicians were out at other jobs hence not being able to get to you on this occasion without a significant delay. Our usual reception staff were also not in but I do still apologise that you weren't looked after in the way that we would expect. A drink is usually the very first thing we would offer someone so I can assure you this is very out of the ordinary. We have the utmost respect for all our customers but we will look at our holiday planning and also make sure we have the appropriate reception staff always in place in future.
I can see that we did quickly fix the hoist for you to get you back up and running so I hope it is all working well for you now.
Kind Regards,
Isaac

Valorada con 5 estrellas sobre 5

I have never had such personalised…

I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband and myself. We took our old car up to the dealership for him to remove my hoist. Then we went home. A little while later we got a call to say our new car was ready.
I feel like I will be staying with Peugeot and Des Goslings whenever I need a new car with Motability.
Thank you so very much for your efficient, quick service and friendly personal. Well done!!! Keep up the great work!!

13 de julio de 2026
Valorada con 5 estrellas sobre 5

Brilliant new controls

Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concern of mind.
Once again fantastic job
Thanks
Jane Lucox

22 de junio de 2026
Valorada con 5 estrellas sobre 5

You have always fitted my adaption to…

You have always fitted my adaption to my cars , the adaption is a left twin adaption as I have to drive with my left leg. The adaption has always fitted well, and I have no had no problems with the adaption and can drive the car straight away, so thank you for fitting it for me and giving me many hours of being able to drive, and being able to get out and about.

5 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent Service.

I was kept informed throughout the whole process of fitting my Wheelchair Hoist. Everything was fitted , ready to go, when I picked up my new Motability Car! Very pleased.

1 de abril de 2026
Valorada con 5 estrellas sobre 5

Just perfect!

They are just amazing! I spoke to Matthew via telephone and email for a grab handle as my dad is now disabled. He was really polite professional and friendly. My mum and wife travelled to have the part fitted and they said his wonderful the experience was albeit they travelled two hours. The staff are so friendly and kind. This company needs to get more recognition for the work they do and at such amazing prices. Would highly recommend them. Keep up the great work and thank you again.

19 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot Fault Them!!!

This is the first time that I have used Des Gosling Motability, but it will not be the last, I cannot recommend them enough! We first came across them at the show in Birmingham in 2023 and were very impressed with the knowledge, friendliness and advice they gave us that we decided to make the two and a half hour car journey (twice, to try then order then to collect) to purchase our new powerchair from them! They made sure that there was absolutely NO problems…A HUGE thank you to everyone involved…we even met the boss!

18 de octubre de 2024
Opinión espontánea

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