Our property was on the market for over 4 months with Dewhursts. This is a property that should have been snapped up within 4 weeks. The photography was great and some of the staff were good. The pro... Ver más
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Consulta las opiniones de los clientes
⭐️⭐️⭐️⭐️⭐️ A massive thank you to the wonderful team at Dewhurst Homes — Claire, Finley, Victoria and Scarlett. 🙏🏻❤️ What a fantastic experience from start to finish! We viewed a... Ver más
Phoned a week ago about a property they have up for sale. Promised a call back nothing. Called again today(week later) told they trying to contact tenant to arrange viewing as they have 26 people want... Ver más
Awful experience! Requested property details, didn’t get them went into the Longridge branch & was told I’d be sent links for a number of rental properties - that was Friday am it’s now Tuesday evenin... Ver más
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Disappointed
Although we parted on polite terms, we were let down on the sale of my mother's property. Because of them we lost a lot of money on the property, it was eventually sold at a joke of a price, they reduced asking price after just two months, even though we were having many viewings, they didn't take any responsibility or care regarding things going wrong with bathroom and balcony doors while trying to sell, and kept putting offers way less than 'offers over' price, they could have got a much higher price for such a beautiful apartment. When we asked them to make video of property as is quite common they refused. At times they were quite disrespectful by to us, Rita in particular was often very condescending and over defensive, main reason they were so fake'nice' towards completion date is they wanted us to post a good review, even my partner said this was not deserved. They did not attempt to get a better offer, and no other estate agents would reduce asking price by £10,000 after two months when property was generating a lot of interest already. They let us and my mother's legacy down.
Very poor service for managing rented…
Very poor service for managing rented properties. Inspections didn’t identify things that needed fixing in the property. Upon check out the tenant had stolen fixtures and fittings which were not picked up by the agent doing the checkout even though they were listed.
Fulwood Lettings
I used Dewhurst Homes to rent a property in Fulwood and it is the best letting agent I have ever used. All staff were friendly and helpful. My main point of contact was Vanisha who was a pleasure to deal with throughout my 10 month tenancy.
Phoned a week ago about a property they…
Phoned a week ago about a property they have up for sale. Promised a call back nothing. Called again today(week later) told they trying to contact tenant to arrange viewing as they have 26 people wanting to view. Why on earth would you put a property up for sale with out having a conversation prior.Never come across such an unprofessional bunch of arrogant conceited people riding on the property wave of demand. Hope they fail miserably when the bubble bursts
Avoid at all costs
Avoid at all costs. Terribly customer service, nobody cares about the rented property falling apart. Their solution resume in cleaning products to fix anything, doesn’t matter if you log a fault, they don’t even bother to investigate, they prefer to assume it’s your fault.
Appaling
Never have I been treated do badly as a paying customer. Avoid avoid avoid
Natalie has been fantastic throughout!
Natalie has been fantastic throughout!
Nothing was ever too much hassle, she would reply to emails extremely quickly. Kept me in the loop at all times with updates on our house purchase. Couldn't recommend higher.
Avoid, Avoid, Avoid!!!!!!
Penwortham Branch. Communication skills are zero! They totally ignore emails and then lie when telephoned! I would run a mile before renting a property where they are agents. Never again!!!!!
Terrible customer service when trying…
Terrible customer service when trying to buy a property, poor knowledge, didn’t like too many questions being asked, rude and no compassion during such a stressful process, gives estate agents a bad name
Terrible branch in Longridge
Terrible branch in Longridge, Lancashire. Staff are unaware of basic property terms, I.e. difference between reinstatement value and market value of properties. Terrible at handling complaints. They make the selling aspect (and buying) very stressful as they get involved in aspects they should not be involved in. Do not use these agents.
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