DFS Furniture - Ayr Opiniones 

3951
TrustScore: 5 sobre 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido

  • 0333 999 9740

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3951)

97.414 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sofa ranges well layed out to view…

Sofa ranges well layed out to view sales person very helpful and not pushy to buy and very informative

18 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Robert,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

New family sofa

Good selection of sofas to look at. Antony was very informative and helpful. Service was professional.

27 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very happy with whole experience

Very happy with whole experience . We were left to look around and the offer of help was given but young woman stayed back until I asked for advice. The young woman was polite and very pleasant and definitely knew her stuff.

26 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great help from the lovely advisor in…

Great help from the lovely advisor in store today. Couldn’t do enough to help and resulted in purchasing our couch that’s day.

26 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Attentive staff willing and ready to…

Attentive staff willing and ready to assist. Clear and professional information of options given with no hard sell.

26 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

We were greated with a friendly person…

We were greated with a friendly person very polite and informative about the products they are selling . Very helpful helping us make the decision on what furniture we wanted to buy .

25 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

24 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marty.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful was delivered a sofa that had to got straight back
Assistant Manager sorted out the problem quickly and professionally so just waiting on the new sofa being delivered to my mother-in-law with no more hiccups

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

lady who served me was very helpful and…

lady who served me was very helpful and explained everything to me, nice person.

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

19 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff helpful and friendly

Staff helpful and friendly

19 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

11 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

18 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

18 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy transaction with knowledge staff

Easy transaction with knowledgeable staff . Processed quickly and efficiently

7 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

17 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

15 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

7 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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