DFS Furniture - Ayr Opiniones 

3953
TrustScore: 5 sobre 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido

  • 0333 999 9740

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3953)

97.875 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ashley was lovely she helped us find…

Ashley was lovely she helped us find the sofa that fitted our room. Great customer service

2 de junio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

A warm professional welcome

Bright welcoming store with lots of choice, Nicely laid out displays. I received a warm professional greeting on arrival from Amanda who was helpful, informative and answered my questions but gave me the space and time I needed and appreciated, I am now looking forward to delivery of my new sofa thank you so much Amanda

2 de junio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent and the staff knew what they…

Excellent and the staff knew what they were doing

1 de junio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Renzo,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff was so friendly and most helpful

Staff was so friendly and most helpful, the guy who served my 86yr old mum had all the patience as she wasn't sure what to do,he gave us as much time as we needed without any pressure, he even offered tea or coffee which was so kind of him. The guy knew the answer to any questions we asked .This is the 3rd suite my mum has bought from DFS,so the store is doing something right.

31 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Anthony was very knowledgeable and…

Anthony was very knowledgeable and helpful. He made the experience very pleasant. I think he is a superstar!

30 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Marty was an excellent salesman and his…

Marty was an excellent salesman and his knowledge of the suite I was interested in he handled every thing we said very well

30 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marty.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

No pressure, finance options clearly explained.

30 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone

30 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service and good…

Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.

29 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The Salesman was first class explained…

The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks

29 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Maureen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

the people that we were dealing with…they were lovely6 and so helpfull 10 out of 10

the people that we were dealing with were so helpful nothing was of any bother every hting was explaind in detail

29 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Margaret,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Was in shop last week

Was in shop last week. Went back today to see the lady. Very helpful

26 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Linda,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great customer service staff was friendly and helpful

25 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Review

Excellent service.

25 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Anthony was very helpfull

Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.

25 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Paul,

We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

well mannered staff and very helpful

well mannered staff and very helpful

17 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Customer Experience

Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.

24 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very informed and helpful service

Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.

Tom,
Galston.

24 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Tom,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, Ashley was extremely helpful

17 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Leanne,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The customer service was good

The customer service was good, very helpful and the staff were great.

23 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

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