Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Consulta las opiniones de los clientes
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Ver más
La empresa ha respondido
Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our e... Ver más
La empresa ha respondido
Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our la... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Reino Unido
- 0333 999 9763
4,9
Excelente
5 mil opiniones
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Very helpful member of staff Mr Singh…
Very helpful member of staff Mr Singh from the moment we entered the store to when we left.
18 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful friendly and knowledgeable…
Very helpful friendly and knowledgeable sales assistant explained everything clearly and in a good manner
18 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
i was only viewing today with the…
i was only viewing today with the intention of looking for some furniture to purchase at a later date to replace and update my property which is currently undergoing major subsidence repair.
I had the pleasure of being assisted by the employee Chris who demonstrated superb customer service skills and was so knowledgeable and helpful and such a great role model for his company employees .
I ended up buying my furniture today and it was only the great non pushy service from Chris that made me do this .
18 de julio de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Singh was brilliant explaining…
Singh was brilliant explaining everything and making the sale quick and painless
15 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your feedback.
Kind Regards,
Holly M
DFS Customer Support
The gentleman was thoughtful and very…
The gentleman was thoughtful and very helpfu
10 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service & very honest
Great service & very honest, gave great advice, it was a breeze to purchase our furniture
12 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Graham,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mags was most helpful and informative.
14 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Debbie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Mabs was excellent
Mabs was excellent, very easy process purchasing our new sofa and made the experience very seamless.
13 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
A wonderful sofa
We ordered our sofa just after Christmas and the staff at DFS Colchester were so friendly and helpful. Our sofa arrived exactly as planned and, 6 months on, we are so happy with our purchase, it has exceeded our expectations.
27 de diciembre de 2025
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience,
Relaxed atmosphere, Very helpful professional staff with good product knowledge
Thank you very much DFS Colchester
10 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent customer service without the pressure
I popped into my local DFS after viewing the website and struggling to decide on the style of sofa I wanted. I was only intending to browse, but ended up finding the perfect sofa & armchair. Chris was extremely helpful throughout the process, answering all of our questions and clearly explaining the available options. He was friendly, knowledgeable, and not at all pushy, which made the experience relaxed and enjoyable. Excellent customer service and a great shopping experience. Highly recommended!
9 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Chris. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Absolutely Lovely man who dealt with us…
Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
9 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Lenny,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Kev was amazing
Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier
7 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Kev. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Chris and Kevin
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.
7 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Miss Adams,
We're really grateful you shared this amazing 5* review. We are glad to hear that Chris & Kevin helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Singh listened to my ideas and provided…
Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.
6 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
No pressure and nothing was pushy and…
No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.
6 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Bought a brilliant recliner chair from…
Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.
27 de junio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just a very simple visit
4 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brillant!
Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)
4 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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