DFS Furniture - Haverfordwest Opiniones 

2561
TrustScore: 5 sobre 5

4,9

Fishguard Road, SA61 2AT Haverfordwest, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Fishguard Road, SA61 2AT, Haverfordwest, Reino Unido

  • 0333 999 9523

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2561)

95.482 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stephen Mabe provided excellent…

Stephen Mabe provided excellent customer service. He was friendly and informative , always ready to assist without being pushy and overbearing

2 de mayo de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good afternoon Sue,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service very efficient

Good service very efficient

30 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

all the staff were so friendly and…

all the staff were so friendly and accommodating, especially Adam.
we walked in to only have a look and ended up leaving with the purchase of a sofa. such a friendly and warm environment and wouldnt want to go through this purchase with anyone else.

29 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly and helpful to amount of…

Very friendly and helpful to amount of questions asked didn't phase him . Thank you .

29 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good afternoon Joan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service couldn’t help us…

Great customer service couldn’t help us enough

27 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good morning Gary,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent choice and service

There was a good range of sofas, the first I visited the store, the staff member introduced themself, they were not intrusive and allowed me time to look around and they answered the questions I had at that time
When I returned to look at my chosen sofa I had the same level of service, all my questions were answered and they double checked my measurements and the ordering and payment process was seamless and double checked

21 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Really helpful salesman

Really helpful salesman. Was very patient, not pushy & helped us choose the sofa that suited our needs.

18 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing personal service at store.

The personal service we received at the store.
Jess, the salesperson, was lovely and went out of her way to make sure we were happy at every stage.

17 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jess.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff,no…

Friendly knowledgeable staff,no pressure sales and good variety if choice

16 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

I was very impressed with the young sales lady who went out of her way to answer all my questions. She was very pleasant and efficient,and I felt very comfortable making my purchase.

15 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good morning Carol,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly & Helpful

We sort of knew what we were after. A young lady offered us help and introduced herself.
After being unable to find what we were after she assisted and was extremely helpful.
We were offered a drink and made very welcomed.

12 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I came into the store with a good idea…

I came into the store with a good idea of the particular furniture iwanted for my new property. I realised I had a limited amount of space for the settee I wanted. The assistant who was helping me was absolutely brilliant in helping me choosing my settee, she explained step by step about the process of buying the sette and options available on buying by instalments.
I had everything explained in detail carefully and I was very impressed and would definitely encourage family and friends to buy from your store in haverfordwest. The assistant was called Mrs Hughes, cannot rambert her first name, she was amazing and very knowledgeable on the products I was interested in buying

13 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The service was first class

The service was first class, and Jessica was was taking me through my options, and was extremely helpful, and friendly.

12 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Steve was great

Steve was great. Explained everything & sorted the order out quickly. Was friendly & professional.

12 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We spoke to Kim who showed us all…

We spoke to Kim who showed us all options and was very professional in her knowledge of the products in stock

11 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

New sofa.

I had looked online for a sofa to go in a small room and had chosen a style and colour and wanted. So I went in the check it and see how comfortable it was. I ended up purchasing it. The salesperson was lovely and helpful and explained everything about the purchase and the price. I was very pleased with the whole experience.

11 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service all information…

Great customer service all information given staff very helpful. No sakes pressure all very relaxed

11 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Exceptional sales reps.

The Gentleman that helped us today was very helpful and considerate, polite, and took his time to go through everything a pleasure to work with. I would highly recommend anyone to go to the Haverfordwest DFS Store.

10 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 3 estrellas sobre 5

Plenty of sofas to choose from

Plenty of sofas to choose from. Custemer service was ok except being told “Glad you have choosen as you have been hear all morning” which I found a bit rude!

8 de abril de 2026
Logotipo de DFS Furniture - Haverfordwest

Respuesta de DFS Furniture - Haverfordwest

Good morning Julie,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.

We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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