DFS Furniture - Ipswich Opiniones 

4402
TrustScore: 5 sobre 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great products at great prices. Customer service is excellent and staff are very friendly and attentive. Great communication with knowledgable staff. Just bagged a great deal in store 😊

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Service was very good our second visit and and the third sales person we had seen all were helpfull without being pushy and able to advise and to spend time to help.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4402)

93.710 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good salesman

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

21 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a really great experience at DFS…

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

18 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

I had a fantastic experience at DFS…

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

LotsI was very happy with the service I was…

I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tina at the Ipswich store was really…

Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

You sales person Tina was so helpful…

You sales person Tina was so helpful and very informative about everything we asked and made our experience at the store very chilled and relaxed and was happy that she was the right person to deal with now looking forward to receiving our new sofa 10 out of 10 would definitely recommend DFS to friends and family .STEVE AND TANIA

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tina met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We bought a new corner sofa today from…

We bought a new corner sofa today from DFS in Ipswich, very happy with the service we received.. we found and the staff were very helpful and not pushy at all.. Markus was a great help to us and made us feel very comfortable..
Mr E….

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mark was great salesman

Overall very helpful great service 👏

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Richard made buying our Sofa easy

Richard at DFS was fantastic from start to finish. He was very nice, patient, and incredibly helpful throughout the whole process. He took the time to answer all our questions, helped us find the right sofa without any pressure, and made the experience easy and enjoyable. Great customer service — we really appreciated his support and would highly recommend Richard to anyone shopping at DFS.

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Richard helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

So far so good

So far so good
Awaiting order still so will update once received

1 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good informative staff

Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.

18 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 4 estrellas sobre 5

My experience was really good and I…

My experience was really good and I enjoyed my experience at the store.

17 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tina was so helpful and professional

Tina was so helpful and professional. There was no heavy selling, and she couldn't have done more to help us. She was very friendly and knowledgeable and I would not hesitate to recommend her. She is a real asset to the company. Thank you Tina.

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff members who…

Very helpful staff members who explained everything in detail and were both very professional and went out of their way to make sure we were happy.

10 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

the sales lady tina,was very patient…

the sales lady tina,was very patient with us and very helpful.polite and friendly.

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, very easy 👍

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service was excellent very…

Customer service was excellent very polite and made us feel comfortable and welcome.

28 de marzo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great experience with dfs and the salesman.

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon Daniel,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesperson was very helpful &…

The salesperson was very helpful & informative.

14 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good morning Hazel,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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