DFS Furniture - Ipswich Opiniones 

4396
TrustScore: 5 sobre 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited store today knowing exactly what we wanted (we had a Lazy Boy sofa in the past). Staff were very helpful and knowledgeable. We would happily recommend this DFS store.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4396)

93.171 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful and not pushy like the…

Very helpful and not pushy like the sales people in other furniture stores nearby. Took time to explain the order along with additional items which we added to our original order. Great rapport with us and very welcoming.

3 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service was Excellant

Customer service was Excellant , helpful and very informative . Not pushy .

3 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Richard made me feel very welcome

Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.

3 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The first time we walked in to the…

The first time we walked in to the store Richard looked after us and answered all our questions, when we went back to make our purchase, Tina was excellent and explained everything to us and the whole experience was excellent, I would definitely use them again and would happily recommend them to family and friends! Thank you both.

2 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff were really friendly and…

The staff were really friendly and helpful, a good experience indeed

2 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good value for money

Lovely sofa, really helpful salesperson who answered all our questions and no pressure to buy

1 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely customer service

Lovely customer service. We weren't pounced on as we walked in unlike the other furniture shops. But at the same time we were looked after very well.

28 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon Kenneth,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tina

Tina was very friendly and was a massive help when it come to choosing our sofa

27 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good morning Jack,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff and patient

Great staff and very knowledgeable and patient

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Richard was absolutely fab with myself

Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

26 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were helped within minutes of…

We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

25 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us

Very helpful and supportive and fabulous customer service

25 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful,and put no pressure on…

Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

24 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Just ordered a new sofa at Ipswich DFS

Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

24 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

New suite, long overdue.

The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

20 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Good salesman

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

21 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a really great experience at DFS…

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

18 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

I had a fantastic experience at DFS…

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

16 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

LotsI was very happy with the service I was…

I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

19 de abril de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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