DFS Furniture - Reading Opiniones 

5574
TrustScore: 5 sobre 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(5574)

95.641 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff very helpful.

Staff very helpful.

18 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa Hunting. We have been hunting for a new sofa for…

Sofa Hunting.

We have been hunting for a new sofa for a good few weeks. We went into multiple shops from
Independent to mainstream. Naturally DFS was a major contender for a sofa. We tried Farnborough and then tried Reading to see if anything was different. Stephen, Stephen was different. We walked in to Reading DFS fed up of sitting on sofas but with a clear idea of what we wanted a very specific idea. Stephen wasn’t initially pestering us which we all come to expect. You walk in the door and someone is down your throat. He wasn’t. We walked around once or twice then he politely asked if he could help. We explained our predicament and he was clear, polite, knowledgable, professional, friendly and relatable. After a long chat we left feeling more confident. A week later we returned confident that we wanted Stephen to sell us a sofa. The second time was much like the first but better. With coffee is his hands for us and an hot chocolate for my daughter and a more than happy attitude towards me, my partner and our daughter we sat down and he remembered everything we said the week prior. He built our sofa, the shape, design, colour and measurements exactly as we described a week before. Needless to say we spent £4000 thanks to him. Happily spent it! All in all a very good experience and Stephen was the man that made it happen. Would strongly advise asking for him when you walk in! A job well done!

P.S - Stephen I hope the football went well on Sunday!

18 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

It was a pleasant experience

It was a pleasant experience. There was no pressure (which you get in other stores). The salesman was very courteous. Would recommend this store.

18 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Had an amazing experience in

Had an amazing experience in the reading store, johnathon provided a great service really helpful and answered all our questions

15 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The young sales boy was absolutely

The young sales boy was absolutely amazing in explaining all about the corner unit I purchased advied me to have cover come out of shop very happy

15 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

AGA was perfect

AGA was perfect. Helpful, non obtrusive and informative. Everything, including the bargaining was done with grace and good humour. You have a gem there. Lets hope the product is equally good

15 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Shivam at DFS made us comfortable and…

Shivam at DFS made us comfortable and explained every aspect of our purchase very clearly and in friendly way.

14 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Aga was very helpful and very pleasant…

Aga was very helpful and very pleasant personality. She knew exactly what we wanted and showed us examples of the recliners . Also the different fabrics . She was very knowledgeable about the different services that came with the purchase.

14 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello Sue,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

honest and clear advice

We received honest and clear advice from the sales person about the 2+3 sofas we ordered today. We hope that we receive the order as seen and agreed in 6 weeks time.

14 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello Abbas,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Finding furniture to suit your needs

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained the options and the extras we could buy. Choosing the fabric, colour and what legs/sliders that best suited our needs resulted in an excellent match and we quickly decided we would go ahead and buy the furniture plus the extras that were recommended. Delivery was included at a very reasonable cost. Altogether a very positive experience with a good value end result.

12 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good Range

Good Range, Clear Pricing, Great staff

12 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for your lovely review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant customer service

Sandra was so helpful knew immediately what I was looking for. I didn't feel rushed and was guided through all the options and choice. I was allowed to sit as long as wanted to get a feel for the sofa. Even got a coffee while I relaxed.
Even bought a new coffee table too. Brilliant service 👏

12 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service, friendly and informative

Today I went into my local Dfs store, the salesman was good informative and very helpful,and not pushy on selling any particular sofa, and trying his best to give us what we wanted even if the purchase was cheaper than what we was looking at, for me this is great costumer service putting the costumers needs before profit,

12 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Sarah was fantastic

11 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

That lady helping me Olga was…

That lady helping me Olga was brilliant, very proffesional , helpful and gave me good advice. Shes a credit to you

8 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

I was served by Shavam apologies if I…

I was served by Shavam apologies if I have spelt that wrong. But he is a lovely bloke and made me feel very comfortable.

Thank you
Eliott Cooper

6 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Pleasure to buy sofa there

Quick purchase, salesperson understood our needs and showed us the best solution!

7 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 4 estrellas sobre 5

Good service from John

Good service from John. However I’d phoned the main phone line beforehand who told me that the sofa I wanted to see was at that store but it wasn’t

Also the website links kept breaking and the pictures for an extra seat are confusing

6 de julio de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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