Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver más
La empresa ha respondido
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver más
La empresa ha respondido
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
3 Forbury Road, RG1 3JH, Reading, Reino Unido
- 0333 999 9774
4,9
Excelente
6 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Servive and knowledge
Choose a sunday morning because thought it would be quiet .
a few people looking around a sales person approached us and asked if we needed help.
Told them our requirements and was taken to be shown a selection of sofas .
Very polite and good knowledge of sofas.very quick at getting delivery time and full price with extras .
Mr R Greetham
26 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, quick efficient and also not being pushy in selling you something you don’t want 😀
26 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff, lots of options, reasonable prices. I was listened to, felt comfortable and found my ideal recliner.
25 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly
Staff were very friendly. Able to answer all my questions. Knowledgeable about the products. Patience and explained any queries I had. Very good service
25 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, wide range of products, very helpful staff especially Aga, amazing lady highly professional capable of offering advice without pressuring the client 😁👍 thank you lovely Aga for your help today
25 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aga.
Kind Regards,
Jordan
DFS Customer Support
The service I had todsy was excellent…
The service I had todsy was excellent very helpful and the lady helped me by showing my options that were available,and choices and helped me with any questions I had .
25 de julio de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Everything was great staff were very knowledgeable and friendly, a very enjoyable experience
24 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Exceptional customer service
Great sofa selection and exceptional service. Aga was brilliant — knowledgeable, patient, and very polite during my first visit. Both Aga and Stephen took the time to answer every question and made ordering easy and enjoyable. A thoroughly positive experience, and I’ll definitely return.
23 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
John was helpful and very knowledgeable
John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the credit over 4years.
23 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Good service from Reading DFS store
John was very helpful following our visit to the Reading store. We chose four items from the Layla range. We discussed delivery, finance, material and extended warranty and placed an order for delivery during October.
23 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We popped into dfs reading to get our…
We popped into dfs reading to get our new sofa. We had an excellent experience, the sales man was great.
21 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello Christian,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I can't fault the service of the…
I can't fault the service of the Reading Showroom, John wasn't pushy and knew his products
21 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at the Reading store
We visited the reading store today,the welcome was great,not to pushy as we looked at the sofas,he showed us a number of sofas he was very knowledgeable,we chose one and the whole process was very easy,explaining everything very well
21 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Buying a new sofa
Very welcoming and helpful in all aspects.
Gave us time to make sure of purchase.
No rush all.
21 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Salesman very helpful
Salesman very helpful. Explained the payments clearly.
Felt comfortable with him .
20 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service by John who made us feel comfortable and was very knowledgeable. He gave great advice and went out of his way to be helpful. Thank you!
20 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
Purchasing a new sofa
Jonathan in the Reading Branch offered fantastic service.
He was friendly, informative and helpful.
He is a very valuable asset to your company.
19 de julio de 2026
Respuesta de DFS Furniture - Reading
Hello Melanie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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