DFS Furniture - Reading Opiniones 

5574
TrustScore: 5 sobre 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(5574)

95.641 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Choice of lots of sofas & helpful staff

Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers

24 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mo was very friendly and helpful and…

Mo was very friendly and helpful and offered practical advice throughout

30 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff didn’t follow me round like…

The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions.

They walked me through the process of buying a sofa clearly and didn’t try and push extras on me.

29 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good experience

I went to look at sofas today and bought two. Staff, John, was very helpful as I am fussy. Great service from him and I am very happy either way my purchase

29 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely young lady named AGA ,helped us…

Lovely young lady named AGA ,helped us to find the right sofa & chairs for us .She gave us water ,(very hot day ) & made sure we were sure with our choices. She is an excellent customer service provider.

27 de mayo de 2026
Opinión espontánea
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello Anita,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

Very good service, couldn’t have asked for anything. Listened to all our needs and went all out to help us find what we wanted. The young man that served us is a credit to your company

27 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The service was great and the staff…

The service was great and the staff were helpful, they explained everything that we wanted to hear, gave advantages and disadvatages of the furniture that we saw and the choice made at the end was the best.

26 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello Aubriella,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customers service very helpful…

Customers service very helpful information about the product.

25 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff is very friendly and provide a…

Staff is very friendly and provide a sincere help and advice

24 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello Mohammad,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service at DFS Reading

Excellent service at DFS Reading. The lady was very efficient. Asked if we needed help and let us look around and decide on our own. When a sofa was chosen she dealt with the sale very quickly and was very helpful.

21 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mo was great

Mo was great, very knowledgeable and friendly!

16 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly and welcoming made…

Very friendly and welcoming made everything clear during purchase

23 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS make it easy

From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will definitely purchase from DFS again.

23 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great choice of products in showroom

Great choice of products in showroom. Staff were excellent,

20 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fab staff easy order

Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget

20 de mayo de 2026
Logotipo de DFS Furniture - Reading

Respuesta de DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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