Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver más
La empresa ha respondido
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver más
La empresa ha respondido
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
3 Forbury Road, RG1 3JH, Reading, Reino Unido
- 0333 999 9774
4,9
Excelente
6 mil opiniones
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Respuesta de DFS Furniture - Reading
Hello Carlos,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and helpful
Staff were knowledgeable and helpful. I would suggest though that approaching people as soon as they enter the shop is a little off putting and make the customer feel a little uncomfortable. Maybe let them actually get into the shop a bit before you approach them
6 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for sharing this lovely review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
They were very helpful when we were…
They were very helpful when we were choosing our corner sofa & guided me through options to my spec
6 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello Caroline,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The customer service was excellent
The customer service was excellent. Staff were knowledgeable, helpful and did not pressure us
6 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Very professional and attentive staff
4 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Helpful & knowledgeable staff
Helpful & knowledgeable staff
We popped in on Tuesday, had a think & did some comparisons before going back to place our order the following day.
The staff were friendly, helpful & answered all our questions.
No pressure so it was actually a pleasure to shop here.
Thank you to our sales assistant, Aga
3 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Customer service
The staff. Good knowledge
Good customer service. Listening is key . Very proffesional.
3 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very happy with the service we got today
3 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello Vicky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
very helpful staff
very helpful staff, a competitive price. Only issue is that we were not allowed to take colour samples home to check suitability.
29 de mayo de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. I am really sorry to hear you were not able to take the colour samples home, however if you wish to request this then please contact us on 03339999777, please choose option 1 and our online team can arrange one to be sent to you directly.
We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly helpful staff
Friendly staff were helpful but allowed us freedom to look around and then they were there to discuss our choice and advise of options.
1 de junio de 2026
Respuesta de DFS Furniture - Reading
Hello Tim,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello Martin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fast, friendly service
Fast, friendly customer service from the salesperson. What we wanted was in stock and we could get a good idea of how it would feel and look from her assistance.
1 de junio de 2026
Respuesta de DFS Furniture - Reading
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I had an outstanding experience with…
I had an outstanding experience with this salesman. (Mohammed) From the moment I walked in, he greeted me with a warm, genuine smile and a calm, friendly demeanor. What really stood out was his non-pressured approach—he took the time to listen to my needs and answer all my questions with care and expertise. I never once felt rushed or pressured. His professional manner and genuine enthusiasm made the whole process a pleasure. I would absolutely recommend him to anyone looking for a trustworthy, approachable, and top-notch service
31 de mayo de 2026
Respuesta de DFS Furniture - Reading
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Staff were extremely friendly
Staff were extremely friendly, helpful and knowledgeable
31 de mayo de 2026
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Choice of lots of sofas & helpful staff
Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers
24 de mayo de 2026
Respuesta de DFS Furniture - Reading
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
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