DFS Furniture - Slough Opiniones 

5259
TrustScore: 5 sobre 5

4,8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look aro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Reino Unido

  • 0333 999 9785

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,8

Todas las opiniones

(5259)

97.647 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing experience and knowledge

Amazing experience and knowledge - couldn't be happier!

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very pleasant and professional staff-…

Very pleasant and professional staff- well done everyone

2 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Alan was really helpful

Alan was really helpful. He put the order in quick and easy. Highly recommend.

7 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ahmed was very helpful

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had been into the store previously and made a decision on what we wanted, he doubled checked all our measurements and made sure that we understood what the options would be should the sofa not fit, (removing arms etc).

9 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Marlon was super helpful

Marlon was super helpful. Stayed over his time. A genuinely helpful guy. Not pushy.. gentle questions to ensure I made the right choice..

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

The member of staff we had was very…kind and helpful

The member of staff we had was very helpful and honest. Helped us choose the best sofa for us.

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Sales representative name was Tanya…

Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to the finance. Very very pleased would always buy from her again if we were to buy another sofa in the near future.

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

So helpful and knowledgeable.

Very helpful staff. Very knowledgeable on furniture and explained ordering, care package and delivery process Very clearly.

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

We have received great experience as…

We have received great experience as the assistant was very patient and put lots of efforts to make us feel comfortable.

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ask for Ahmed

Ahmed was great they were knowledgable and had taken the extra steps to find out information.
Additionally they was polite, well mannered, good listening what made the whole experience feel natural and not forced.

8 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello Josh,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely experience

Lovely experience, Skye was very patient, attentive and helpful, we didn’t feel pressured or rushed into making a decision

7 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello Ann,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Alan was very helpful and explained…

Alan was very helpful and explained everything twice to make sure everything was in order. Really welcoming and explained about care of the sofas purchased. Very happy with the experience in store.

7 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 1 estrellas sobre 5

Sofa completely lost shape few weeks…

Sofa completely lost shape few weeks after delivery it looks terrible foam falling apart inside had 3 visits for repairs and now being told I can't have a replacement

Would never buy from DFS again using cheap material but charging thousands for sofas but when something goes wrong takes months to speak to a manager can honestly say I wish I never bought the sofa so disappointed init the quality is shocking
Save your money and go else where

Only option that was given to me was to allow another repair after I had already done so being told that was my only option

23 de noviembre de 2025
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Good morning Emma,

Thank you for taking the opportunity to share your review with us, is it disappointing to hear you are experiencing an issue with your furniture and remain unhappy with the outcome provided. We can confirm a service visit has been conducted alongside a visit from the store manager, and options have been made available to you in relation to resolving your concerns, we do hope to bring this to a satisfactory close for you.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I visited the Slough store today to…

I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!

4 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Really helpful

Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.

4 de agosto de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience with DFS

Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!

27 de julio de 2026
Logotipo de DFS Furniture - Slough

Respuesta de DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

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