They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Ver más
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They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Ver más
La empresa ha respondido
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Ver más
La empresa ha respondido
We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... Ver más
La empresa ha respondido
I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look aro... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Reino Unido
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Amazing experience and knowledge - couldn't be happier!

Respuesta de DFS Furniture - Slough
Very pleasant and professional staff- well done everyone

Respuesta de DFS Furniture - Slough
Alan was really helpful. He put the order in quick and easy. Highly recommend.

Respuesta de DFS Furniture - Slough
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had been into the store previously and made a decision on what we wanted, he doubled checked all our measurements and made sure that we understood what the options would be should the sofa not fit, (removing arms etc).

Respuesta de DFS Furniture - Slough
Marlon was super helpful. Stayed over his time. A genuinely helpful guy. Not pushy.. gentle questions to ensure I made the right choice..

Respuesta de DFS Furniture - Slough
The member of staff we had was very helpful and honest. Helped us choose the best sofa for us.

Respuesta de DFS Furniture - Slough
Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to the finance. Very very pleased would always buy from her again if we were to buy another sofa in the near future.

Respuesta de DFS Furniture - Slough
Very helpful staff. Very knowledgeable on furniture and explained ordering, care package and delivery process Very clearly.

Respuesta de DFS Furniture - Slough
We have received great experience as the assistant was very patient and put lots of efforts to make us feel comfortable.

Respuesta de DFS Furniture - Slough
Ahmed was great they were knowledgable and had taken the extra steps to find out information.
Additionally they was polite, well mannered, good listening what made the whole experience feel natural and not forced.

Respuesta de DFS Furniture - Slough
Tanya was exceptionally knowledgeable and helpful.

Respuesta de DFS Furniture - Slough
Lovely experience, Skye was very patient, attentive and helpful, we didn’t feel pressured or rushed into making a decision

Respuesta de DFS Furniture - Slough
Alan was very helpful and explained everything twice to make sure everything was in order. Really welcoming and explained about care of the sofas purchased. Very happy with the experience in store.

Respuesta de DFS Furniture - Slough
Sofa completely lost shape few weeks after delivery it looks terrible foam falling apart inside had 3 visits for repairs and now being told I can't have a replacement
Would never buy from DFS again using cheap material but charging thousands for sofas but when something goes wrong takes months to speak to a manager can honestly say I wish I never bought the sofa so disappointed init the quality is shocking
Save your money and go else where
Only option that was given to me was to allow another repair after I had already done so being told that was my only option

Respuesta de DFS Furniture - Slough
I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!

Respuesta de DFS Furniture - Slough
Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.

Respuesta de DFS Furniture - Slough
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!

Respuesta de DFS Furniture - Slough
Honest helpful and constructive

Respuesta de DFS Furniture - Slough
The starff that helped us was very knowledgeable

Respuesta de DFS Furniture - Slough
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