We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The salesman, Troy, was very succinct in supplying all information about the product and services supplied and making sure we were completely happy before continuing with our purchase. He did not rus... Ver más
La empresa ha respondido
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Ver más
La empresa ha respondido
Steve was the salesman. He was very pleasant and allowed us the time to browse through the settees on display, without being pushy, whilst we made our decision. Waterlooville shop is well laid out.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Reino Unido
- 0333 999 9819
4,9
Excelente
5 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy
The salesperson in store was so lovely and patient. She really took her time to make sure we got what we needed for our house move. The financng options were very helpful and the overall customer service was great.
22 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service with very knowledgeable and charming sales team
29 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Wasnt pressured as you entered the shop…
Wasnt pressured as you entered the shop .just mad you feel welcome and gave us advice
25 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
friendly staff and helpful all round
29 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were met by Steve but not straight…
We were met by Steve but not straight away as what normally happens but he was friendly helpful and knowledgeable by guiding us to see the furniture we were after as it wasn’t at the branch we visited so went to Hedge End to try out the one we were after and returned to see him but unfortunately he was busy so Toby helped us with our purchase and put no pressure on us with what we wanted so 10 out of 10 to both of them.
26 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Kieran Moorhead
Kieran Moorhead, DFS Waterlooville. He is a credit to the company.
From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout, my options and the buying process with patience and professionalism. He explained everything clearly, never made me feel pressured and made the whole buying experience effortless. He even made me a mean decaf coffee!
27 de agosto de 2026
Opinión espontánea
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kieran.
Kind regards,
Lia
DFS Customer Support
Kieran Moorhead
Kieran Moorhead, DFS Waterlooville.
He is a credit to the company.
From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout, my options and the buying process with patience and professionalism. He explained everything clearly, never made me feel pressured and made the whole buying experience effortless. He even made me a mean decaf coffee!
27 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff, well mannered very polite very knowledgeable of the products that they were selling
27 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service!
Went to buy a sofa from DFS and was really impressed with the service received. No hard sales push, took time to explain options and talked us through the sofas we like before agreeing on the one we liked the most. Great service with special mention to Kieran and Reece who were a pleasure to deal with.
25 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello Martyn,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Troy was very thorough with telling us…
Troy was very thorough with telling us all the information we needed to check we had the right sofa for us
26 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
Happy Customer
Steve was brilliant showed us all types of sofas we might like. Explained everything in detail.
Order placed.
26 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Our salesman Stephen
Our salesman Stephen, was very knowledgeable and useful. He helped us get exactly what we wanted without being pushy, just helpful.
25 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman was very informative and took…
Salesman was very informative and took time to explain everything we needed to know
25 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were friendly and helpful very…
Staff were friendly and helpful very understanding and patient Rhys was so good
25 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Steve from the Waterlooville branch …
Steve from the Waterlooville branch was first class and very helpful without pressurising any sales. Everything clearly explained and at all times professional and friendly.
24 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Good Morning,
We are really happy that Steve met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The person who helped us
The person who helped us, Miles, was very clear and explained eveything as succinctly as he could
24 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello Barbara,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Waterlooville
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff took us through all…
Very helpful staff took us through all the options without ever putting on pressure to buy.
24 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Attention to detail from staff and…
Attention to detail from staff and space to browse without pressure.
24 de agosto de 2026
Respuesta de DFS Furniture - Waterlooville
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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