Diet Chef Opiniones 11.410

TrustScore: 3.5 sobre 5

3,5

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Valorada con 5 estrellas sobre 5

The meals are excellent - a bit difficult to get the plastic cover removed, but a good helping of the varied meals. The delivery service is very good, well packed, and delivered on time. I wasn't ab... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Further to my review of yesterday, I have read other reviews and it appears one gentleman is being allowed to return his delivery. Can I ask why one rule for one and another for others? I offered to... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Second time using diet chef, was not notified of delivery good job was home, portions seem even smaller, grizzle on meat, clear film difficult to remove, tipped 1 meal on worktop. Not happy this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Used Diet chef having read the positive reviews.Had a target weight which I set and achieved, 1 and 1/2 stones in 2 months.Easy to follow plan, meals very well prepared, lunches very tasty.Great choi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de adelgazamiento
  2. Servicio de fitness y nutrición
  3. Productos de alimentos
  4. Comida a domicilio
  5. Programa de bienestar

Sobre Diet Chef

Escrito por la empresa

Losing weight never tasted so good!

Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.

Why choose Diet Chef?

Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.

Make your life easy: No weighing, measuring or cooking – simply heat and eat.

FREE next day delivery: Choose a day that suits you best.

Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.

Flexible and convenient: Personalise your menu, change it every month.

How Diet Chef works.

1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.

2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.

3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!

4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.

Start now with £50 off!

Escrito por la empresa

14 Day Money Back Guarantee

Try it. Love it. Or your money back.

Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.

Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(11.410)

161 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Issues with DHL delivery trying to…

Issues with DHL delivery trying to deliver a damage parcel. Stellar customer service from Diet Chef help sort everything thing out

20 de junio de 2026
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Respuesta de Diet Chef

Hi Mark,

Thank you for your lovely review! We're sorry to hear there was an issue with the delivery, but we're really pleased our customer service team was able to step in and help resolve everything for you.

We really appreciate your feedback and are glad it was sorted smoothly in the end :)

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

Change of delivery times to suit you

Jenny is always very helpful and able to re-arrange delivery times to suit me. Love the Diet Chef food, it makes being on a ‘diet’ more enjoyable. Thank you Jenny, you are a ⭐️

26 de junio de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Joanne,

Thank you for your lovely review! We're so pleased to hear that Jenny has been so helpful in arranging your delivery times and that you're enjoying the food :)

It's great to know your plan is making your journey more enjoyable, and we'll be sure to pass your kind words on to Jenny.

Best wishes,
Diet Chef

Valorada con 2 estrellas sobre 5

Not happy…

The food was not very appealing in colour all dinners seem to be brown regardless of contents

18 de junio de 2026
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Respuesta de Diet Chef

Hi Susane,

Thank you for taking the time to share your feedback.

We're sorry to hear that you found the meals less visually appealing than expected. We offer a wide variety of meals with different recipes, ingredients and cuisines, and customers are able to change their menu between deliveries to select meals that best suit their preferences. We also offer a Swap Up service, which allows you to return unopened meals from a previous delivery and choose alternatives for your next box.

We really appreciate your comments, as they help us continue to review and improve both our meals and service.

Best wishes,
Diet Chef

Valorada con 2 estrellas sobre 5

Some meals sent which I fud not choose…

Some meals sent which I fud not choose and as I don't like chilli or tuna, hence the low score

16 de junio de 2026
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Respuesta de Diet Chef

Hi Joan,

Thank you for taking the time to leave your feedback.

We’re sorry to hear that some of the meals weren’t to your taste, particularly as you do not enjoy chilli or tuna.

You can select or own menu when placing your order, so we would always recommend double-checking your chosen menu before confirming your delivery. If anything isn’t quite right for your preferences, you can easily update your selections for future orders through your Diet Chef account. We also offer a Swap Up service, which allows you to return meals from a previous delivery and exchange them for alternatives that better suit your taste.

We really appreciate your feedback and will be happy to help if you need any support with updating your menu.

Best wishes,
Diet Chef

Valorada con 3 estrellas sobre 5

I liked that the meals can be stored in…

I liked that the meals can be stored in the cupboard and quickly heated in the microwave.
The meals so far have been very brown in colour even the mash on top of the vegetarian cottage pie was brown. Off putting, but it didn't taste too bad.

15 de junio de 2026
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Respuesta de Diet Chef

Hi Sue,

Thank you for your review. We're really pleased to hear that you're finding the meals convenient to store in the cupboard and quick to heat in the microwave.

We're sorry to hear your thoughts on the appearance of some of the meals. Our dishes are designed to be hearty, balanced and satisfying, and we do appreciate your honest feedback as it helps us continue to review and refine the experience for our members. We're glad to hear that you still enjoyed the taste!

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

the Diet Chef food is good quality

the Diet Chef food is of good quality, with a wide range of options. The advisors have been very helpful, too.

11 de junio de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Jane,

Thank you for your lovely review! We’re really pleased to hear you’ve been happy with the quality of the food and the range of options available, and that our advisors have been helpful when you’ve needed support. We'll be sure to pass on your kind words to the team :)

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

Meals arrived next day as promised

Meals arrived next day as promised. Easy to choose and also to amend following month , once I’ve tried them this month .

9 de junio de 2026
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Respuesta de Diet Chef

Hi Stephen,

Thank you so much for the 5 stars! It's great to hear everything arrived quickly and that you found it easy to choose your meals.

Being able to adjust your menu for next month once you’ve tried a few is a really useful part of the plan, so you can focus on what suits you best. If you would like any help, simply contact our member support team at info@dietchef.co.uk :)

Best wishes,
Diet Chef

Valorada con 1 estrellas sobre 5

Further to my review of yesterday

Further to my review of yesterday, I have read other reviews and it appears one gentleman is being allowed to return his delivery. Can I ask why one rule for one and another for others? I offered to return my unwanted, unopened delivery and pay the carriage costs but that wasn't agreed to. I was asked by Diet Chef to remove the name of the person whose review I referred to. I have done this but the injustice is still there!

12 de junio de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Joan,

Thank you for your further feedback. We understand your concerns and would like to clarify that we do have a 14-day return policy for a member's first delivery of the plan. We are unable to discuss the details of individual orders or another member's account publicly.

If you would like us to review your situation further, please contact our Member Support Team at info@dietchef.co.uk, and they will be happy to look into this for you.

Best wishes,
Diet Chef

Valorada con 4 estrellas sobre 5

My meals were chosen for me next order…

My meals were chosen for me next order I will perfer to chose my own ,I won't eat the food if I doint like it.

10 de junio de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Christine,

For your first box, you can choose between a pre-selected menu or building your own, and you can also change your menu at any time between deliveries through your Diet Chef account or by contacting our Member Support Team at info@dietchef.co.uk.

We completely understand that you would prefer to choose your own meals going forward, and we’ll be happy to support you with that.

Thank you for taking the time to share your experience.

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

The meals are excellent

The meals are excellent - a bit difficult to get the plastic cover removed, but a good helping of the varied meals.
The delivery service is very good, well packed, and delivered on time.
I wasn't able to continue after the three month contract, as the cost was too much for me to afford, once it returned to the full price, and it was simple to cancel any future orders.

11 de abril de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi M,

Thank you for your feedback!. We’re really pleased to hear you’ve enjoyed the meals, variety and portion sizes, and that your deliveries have arrived well packed and on time :)

We’re sorry to hear you found the packaging a little difficult to open. The meals are sealed securely to help keep them safe and in the best condition during transit, but we do appreciate you highlighting this and your feedback will be shared with the team.

It’s also good to know that cancelling your future orders was straightforward, and we’re glad the service felt easy to manage overall.

Thank you again for taking the time to share your experience.

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

Goods arrives in good time

Goods arrives in good time, all the dishes included.
Instructions sent via email.

25 de mayo de 2026
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Respuesta de Diet Chef

Hi KM,

Thank you for the 5 stars! We’re pleased to hear that your delivery arrived on time and that everything included in your order was as expected :)

We’re also glad the instructions provided by email were helpful. Thank you for taking the time to share your experience.

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

Excellent customer support

Appreciated the quality of Diet Chef products and the excellent customer support I’ve received when I needed it.

Jenny has been amazing to solve my problems quickly! Thank you Jenny!

5 de junio de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Souad,

Thank you so much for your review! We're delighted to hear that you've been happy with the quality of the Diet Chef meals and the support you've received when needed.

It's wonderful to know that Jenny was able to resolve your issue quickly, and we will be sure to pass on your lovely comments to her :)

Best wishes,
Diet Chef

Valorada con 2 estrellas sobre 5

Second time using diet chef

Second time using diet chef, was not notified of delivery good job was home, portions seem even smaller, grizzle on meat, clear film difficult to remove, tipped 1 meal on worktop. Not happy this time,may cancel further orders

28 de mayo de 2026
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Respuesta de Diet Chef

Hi Gillian,

Thank you for your feedback. We're sorry to hear that your second experience with Diet Chef has not met your expectations.

We're sorry that you didn't receive a delivery notification from DHL and will be sure to raise this with them. We were also sorry to hear about the gristle in the meat and the difficulty removing the film lids. Our meals are tightly sealed to keep them safe during transit, but we appreciate you taking the time to share this feedback and will pass it on to the relevant team.

All of our meals are created by registered nutritionists and carefully portioned to support healthy, sustainable weight loss. If you would like to discuss any of your concerns further, please contact our member support team at info@dietchef.co.uk and we'll be happy to help.

Best wishes,
Diet Chef

Valorada con 1 estrellas sobre 5

what you sent is rubbish

what you sent is rubbish
worth about £10 and to me even less

how do i return this box of rubbish and get ac refund

28 de mayo de 2026
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Respuesta de Diet Chef

Hi Graham,

We're sorry to hear that you have been disappointed with your order.

We understand that tastes and expectations can vary, and we're sorry that the meals were not right for you. We offer a wide variety of meals, the option to change your menu between deliveries, and our Swap Up service for members who would like to try different meals.

We can see that a member of our team is currently assisting you with your return and will continue to support you through the process.

Best wishes,
Diet Chef

Valorada con 5 estrellas sobre 5

They make really good meals ,and that…

They make really good meals ,and that make makes a big difference eating all meals they give .

20 de mayo de 2026
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Respuesta de Diet Chef

Hi Georgia,

Thank you for your review! We're delighted to hear that you're enjoying the meals. Having meals that you look forward to eating can make a real difference, so it's wonderful to know you're pleased with them :)

Best wishes,
Diet Chef

Valorada con 2 estrellas sobre 5

I was stuck between Diet chef & Jane…

I was stuck between Diet chef & Jane plan.I didn’t know which to choose.Special offer on Diet chef so chose them!! My biggest regret!! Turned up it was like baby food absolutely awful!! Sent it back for full refund ( had to pay almost £14 refund too!!), Also sent things I didn’t even ask for plus 1 extra meal!! Awful!!!

25 de mayo de 2026
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Respuesta de Diet Chef

Hi Debbie,

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your order and that Diet Chef was not the right fit for you.

We understand that taste and texture preferences vary, and we’re sorry that the meals did not meet your expectations. We offer a wide variety of meals and the flexibility to change your menu between deliveries, along with our Swap Up service, which allows members to exchange meals from a previous delivery for different options.

We’re also sorry to hear about your concerns regarding the items received and the return process. If you would like us to look into this further, please contact our team at info@dietchef.co.uk so we can review your order in more detail.

We do have a 14-day return policy in place so you can try Diet Chef before deciding whether to continue. Once your return has been received, we'll ensure your refund is processed as quickly as possible.

Best wishes, Diet Chef

Valorada con 3 estrellas sobre 5

Unpleasant

Unpleasant

21 de marzo de 2026
Opinión espontánea
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Respuesta de Diet Chef

Hi Woofry,

Thank you for taking the time to leave your feedback. We're sorry to hear that you found the meals unpleasant.

We understand that taste is very personal, and we’re sorry that the meals did not meet your expectations. We offer a wide variety of meals, the ability to change your menu between deliveries, and our Swap Up service, which allows members to exchange meals from a previous delivery for different options. These features are designed to help customers find the meals that best suit their preferences.

If you would like any further assistance, please contact our team at info@dietchef.co.uk.

Best wishes, Diet Chef

Valorada con 4 estrellas sobre 5

Diet Chef was exactly what I needed to…

Diet Chef was exactly what I needed to start my weight loss. I was so stressed and mentally/physically sick, I couldn’t face cooking. The pre-delivered meals took away the need to make decisions, and investing a substantial amount on a monthly food order took away the temptation to buy anything else. The quality of the food I found to be consistent, and no issues with order accuracy. The only drawback I found was the carbohydrate/sugar content in the meals. My body just doesn’t do well on carbs; I tried to pick the highest protein and lowest carb options, but this was a struggle, particularly for the breakfasts. Nonetheless it was a fantastic kick-start to get me well enough to get my mental clarity back. I did Diet Chef for a total of 6 months (ended August 2025) and lost 3 stone in that time. Now having come off the program I’ve lost 4.5 stone and I’m almost at my goal weight. Thank you to the Diet Chef team.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Diet Chef

Hi Lucy,

Congratulations on your fantastic weight loss!

Thank you for sharing such thoughtful feedback. We’re really pleased to hear that the convenience of the pre-prepared meals helped take away the stress of cooking and decision-making during a difficult time, and that you found the quality and order accuracy consistent throughout.

We’re sorry to hear that the carbohydrate and sugar content did not fully suit your dietary preferences. All nutritional information is clearly detailed on our website and on meal packaging, allowing customers to make informed choices and select meals that best fit their individual needs.

It’s wonderful to hear that Diet Chef was a helpful kick-start to your journey, and we wish you every success as you continue towards your goal weight.

Best wishes, Diet Chef

Valorada con 5 estrellas sobre 5

Losing weight

Arrived on time and meals very tasty brilliant

13 de mayo de 2026
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Respuesta de Diet Chef

Hi Tracey,

Thank you for your lovely feedback. We’re so pleased to hear your delivery arrived on time and that you're enjoying the meals :)

Best wishes,
Diet Chef

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