The summer offer says £100 off for the 28 day plan. But I was automatically signed up for 6 months, when I only have half a stone to loose. It’s very misleading and I would advise anyone not to get c... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was impressed that delivery was made the next day and within the time slot stated. The meals are full of the protein element, adding veg, fruit and dairy bulks them out nicely and I do not feel hun... Ver más
La empresa ha respondido
Tasty breakfasts ,filling lunches,and satisfying dinners,not really felt hungry doing diet chef and the snacks are nice too.The items were also well packaged and there were no leaks or spills .
La empresa ha respondido
It makes dieting less stressful- takes away the worry and replaces it with a choice for every meal. Your investment in the product also drives an ambition not to waste the money you have spent- keepin... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de adelgazamiento
- Servicio de fitness y nutrición
- Productos de alimentos
- Comida a domicilio
- Programa de bienestar
Sobre Diet Chef
Escrito por la empresa
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Escrito por la empresa
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Información de contacto
Reino Unido
- info@dietchef.co.uk
- www.dietchef.co.uk
3,5
Medio
11 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was stuck between Diet chef & Jane…
I was stuck between Diet chef & Jane plan.I didn’t know which to choose.Special offer on Diet chef so chose them!! My biggest regret!! Turned up it was like baby food absolutely awful!! Sent it back for full refund ( had to pay almost £14 refund too!!), Also sent things I didn’t even ask for plus 1 extra meal!! Awful!!!
25 de mayo de 2026
Respuesta de Diet Chef
Hi Debbie,
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your order and that Diet Chef was not the right fit for you.
We understand that taste and texture preferences vary, and we’re sorry that the meals did not meet your expectations. We offer a wide variety of meals and the flexibility to change your menu between deliveries, along with our Swap Up service, which allows members to exchange meals from a previous delivery for different options.
We’re also sorry to hear about your concerns regarding the items received and the return process. If you would like us to look into this further, please contact our team at info@dietchef.co.uk so we can review your order in more detail.
We do have a 14-day return policy in place so you can try Diet Chef before deciding whether to continue. Once your return has been received, we'll ensure your refund is processed as quickly as possible.
Best wishes, Diet Chef
Respuesta de Diet Chef
Hi Woofry,
Thank you for taking the time to leave your feedback. We're sorry to hear that you found the meals unpleasant.
We understand that taste is very personal, and we’re sorry that the meals did not meet your expectations. We offer a wide variety of meals, the ability to change your menu between deliveries, and our Swap Up service, which allows members to exchange meals from a previous delivery for different options. These features are designed to help customers find the meals that best suit their preferences.
If you would like any further assistance, please contact our team at info@dietchef.co.uk.
Best wishes, Diet Chef
Diet Chef was exactly what I needed to…
Diet Chef was exactly what I needed to start my weight loss. I was so stressed and mentally/physically sick, I couldn’t face cooking. The pre-delivered meals took away the need to make decisions, and investing a substantial amount on a monthly food order took away the temptation to buy anything else. The quality of the food I found to be consistent, and no issues with order accuracy. The only drawback I found was the carbohydrate/sugar content in the meals. My body just doesn’t do well on carbs; I tried to pick the highest protein and lowest carb options, but this was a struggle, particularly for the breakfasts. Nonetheless it was a fantastic kick-start to get me well enough to get my mental clarity back. I did Diet Chef for a total of 6 months (ended August 2025) and lost 3 stone in that time. Now having come off the program I’ve lost 4.5 stone and I’m almost at my goal weight. Thank you to the Diet Chef team.
1 de agosto de 2025
Opinión espontánea
Respuesta de Diet Chef
Hi Lucy,
Congratulations on your fantastic weight loss!
Thank you for sharing such thoughtful feedback. We’re really pleased to hear that the convenience of the pre-prepared meals helped take away the stress of cooking and decision-making during a difficult time, and that you found the quality and order accuracy consistent throughout.
We’re sorry to hear that the carbohydrate and sugar content did not fully suit your dietary preferences. All nutritional information is clearly detailed on our website and on meal packaging, allowing customers to make informed choices and select meals that best fit their individual needs.
It’s wonderful to hear that Diet Chef was a helpful kick-start to your journey, and we wish you every success as you continue towards your goal weight.
Best wishes, Diet Chef
Respuesta de Diet Chef
Hi Tracey,
Thank you for your lovely feedback. We’re so pleased to hear your delivery arrived on time and that you're enjoying the meals :)
Best wishes,
Diet Chef
Excellent customer service
The customer service team are exceptional and always respond quickly and efficiently. My most recent encounter was with Jenny who dealt with my request
25 de mayo de 2026
Opinión espontánea
Respuesta de Diet Chef
Hi Alison,
Thank you for your lovely feedback! We are delighted to hear that you have had such a positive experience with our customer service team and that your recent request was dealt with quickly and efficiently by Jenny. We will be sure to pass your kind comments on to her :)
Best wishes,
Diet Chef
Last year when I went for a vacation in…
Last year when I went for a vacation in the UK, Diet Chef was recommended for me because I needed to continue my gluten-free diet even while on vacation. Their meal helped me keep true to my diet goals and ambitions.
17 de julio de 2025
Opinión espontánea
Respuesta de Diet Chef
Hi Gabriela,
Thank you for your lovely feedback. We’re so pleased to hear that our meals helped you maintain your gluten-free diet while you were on holiday in the UK, and supported you in staying on track with your goals :)
Best wishes,
Diet Chef
A few meals I’m sure I did not order…
A few meals I’m sure I did not order arrived.. otherwise good
7 de mayo de 2026
Respuesta de Diet Chef
Hi Helena,
Thank you for your feedback. We’re really sorry to hear that a few meals arrived that you’re sure you did not order. A member of our team will be in touch with you shortly by email to support you further.
We’re pleased to hear that everything else has been good overall!
Best wishes,
Diet Chef
It arrived on time
It arrived on time , but no fault of yours I caught gastric flu and haven't been able to give it a fair trial.
6 de mayo de 2026
Respuesta de Diet Chef
Hi Ms Smithson,
Thank you for your feedback. We’re sorry to hear you’ve been unwell and hope you feel better soon. It’s good to know your delivery arrived on time, and we hope you’re able to enjoy the meals once you’re feeling better.
Best wishes,
Diet Chef
Tasteless . Yukkie food
Tasteless, over spiced ,/ bland.
Only the porridge was palatable.
18 de abril de 2026
Respuesta de Diet Chef
Hi Jean,
Thank you for your feedback. We’re sorry to hear that you didn’t enjoy the meals. We appreciate all comments as they help us review and improve our range. If you’d like any help with choosing different options or arranging a swap ups, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
The team of diet cheif sorted my problem out and quickly very inprested thank u
I had damage boxes they replaced the goods again also damaged jox again so they refunded my money back in my bank within a few days.great service by all the team.
11 de mayo de 2026
Respuesta de Diet Chef
Hi Joy,
We’re really sorry to hear that your boxes arrived damaged, as this can occasionally happen during transit. We’re glad our team were able to put things right quickly and arrange a full refund to your bank within a few days. It’s great to know you were happy with the service overall.
Best wishes,
Diet Chef
Respuesta de Diet Chef
Hi Elizabeth,
Thank you for your lovely feedback. We’re really pleased to hear you are enjoying the meals and look forward to your next order :)
Best wishes,
Diet Chef
Honest feedback
I will provide honest feedback. I run my own company and my professional background is in business strategy and change. I am happy to support you.
The meals are very nice.
The things I was not happy with:
Product shelf life of Pancake mix - June 2026
Chilli con carne - this is a dinner not just mince - t should be with rice
Your marketing is misleading - when you look at 'Choose a Plan', you refer to '1 month' etc, but the plans are 28 days - this is mis-aligned.
2 de mayo de 2026
Respuesta de Diet Chef
Hi Susannah,
Thank you for your feedback, and we’re really pleased to hear you are enjoying the meals.
We’re sorry to hear your comments regarding the product details and how the plans are presented. To clarify, all of our plans are structured as 28-day plans, as deliveries are sent every 28 days. We then offer a range of plan durations from 1–6 months, depending on your goals and how long you choose to stay on the programme.
We do our best to be as transparent as possible, and if you ever have any questions or would like anything clarified, our member support team is always available to help at info@dietchef.co.uk.
Thank you again for taking the time to share your feedback.
Best wishes,
Diet Chef
meals were just mains no accompanyments…
meals were just mains no accompanyments eg rice
30 de abril de 2026
Respuesta de Diet Chef
Hi Caroline,
We’re sorry to hear you were disappointed that your meals did not include accompaniments such as rice.
Our meals are designed as balanced main dishes to support a healthy weight loss of 1-2lbs per week. While some of our mains do come with rice, we do recommend adding fruit, vegetables, and dairy where needed to compliment the meals.
If you would like any support with choosing meals that better suit your preferences, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
A little bit delayed delivering meals…
A little bit delayed delivering meals and when arrived box was damaged.
The meal plan is easy to follow and food taste good 😊
29 de abril de 2026
Respuesta de Diet Chef
Hi Tracey,
We’re pleased to hear that you find the meal plan easy to follow and that you are enjoying the meals :)
We’re so sorry that your delivery was delayed and that the box arrived damaged. Unfortunately, damage can occasionally occur in transit, but If any meals were affected, please contact our member support team at info@dietchef.co.uk and we will be happy to arrange a replacement.
Best wishes,
Diet Chef
Once it arrived
Once it arrived, after delays, why ask for a delivery day, which I opted for almost a week after putting in my order, as I knew I would be in. But no, maybe next day or the day after. Not a good start. The jury is out on the meals at the moment.
28 de abril de 2026
Respuesta de Diet Chef
Hi Sarah,
Thank you for your feedback. We are sorry to hear that your delivery did not arrive on your chosen day and appreciate how frustrating this must have been, especially when you had planned to be in.
While delivery delays with DHL are slightly outside of our control, we do understand how important it is for deliveries to arrive as expected. Our member support team is always available to help if there are any delivery issues at info@dietchef.co.uk.
We hope you enjoy the meals as you continue with the plan, and we appreciate you giving Diet Chef a try.
Best wishes, Diet Chef
Great customer service!!
Great customer service!
Jenny resolved a problem ( my doing) swiftly and professionally.
Highly recommend this company.
11 de mayo de 2026
Opinión espontánea
Respuesta de Diet Chef
Hi Roger,
Thank you for your lovely feedback. We’re so pleased to hear that Jenny was able to resolve the issue swiftly and professionally for you. We’ll be sure to pass your kind comments on to her :)
Thank you as well for your recommendation — it’s greatly appreciated!
Best wishes,
Diet Chef
Highly recommended
I accidentally opened two accounts, but Jenny at Diet Chef sorted the problem out for me, and was very generous to not charge me extra for the mistake, The meals are delicious, and I am managing to lose weight slowly. Highly recommended.
6 de mayo de 2026
Opinión espontánea
Respuesta de Diet Chef
Hi MJ,
Thank you for your feedback. We’re so pleased to hear that Jenny was able to sort out the issue with your duplicate accounts and that this was resolved for you. We'll be sure to pass on your kind words to her :)
We’re also glad to hear you’re enjoying the meals and managing to lose weight steadily — that’s great progress!
Thank you again for taking the time to share your experience.
Best wishes,
Diet Chef
They offer such an amazing service
They offer such an amazing service. When I had a question Jenny replied and resolved it the same day! Extremely happy with the food and the customer service!
1 de mayo de 2026
Opinión espontánea
Respuesta de Diet Chef
Hi Erin,
Thank you so much for your lovely feedback — we’re really pleased to hear you’re happy with both the food and the service.
It’s great to know Jenny was able to respond and resolve your question so quickly, and we’ll be sure to pass your kind words on to her and the team :)
Best wishes,
Diet Chef
The food appears to be too dry as if it…
The food appears to be a little dry, not sure when it was vacuum sealed.
I have had diet chef before approx 20 years ago and enjoyed the variety.
This Bach appears different and breakfast and lunches are similar and coouring and textures taste same.
I asked for gluten free option yet only 2 -3 cereals state gluten free.
I did enjoy pancake mix the best.
16 de abril de 2026
Respuesta de Diet Chef
Hi Manjit,
Thank you for your feedback.
We’re sorry to hear that some of the meals have not fully met your expectations in terms of texture and variety. Our meals are vacuum sealed for freshness and to support a longer shelf life, but we appreciate that this may not always match everyone’s personal preference.
We’re also sorry for any confusion around the gluten-free options. While we do offer a range of gluten-free suitable meals, we understand it can feel limited, and we’ll ensure your feedback is shared with the relevant team for review.
It’s great to hear you enjoyed the pancake mix the most, and if you’d like any help selecting meals that better suit your preferences for future deliveries, our member support team would be happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
Order arrived really quickly and all…
Order arrived really quickly and all present and correct. My only criticism is if you are lacking storage space the box is a little tricky to navigate.
22 de abril de 2026
Respuesta de Diet Chef
Hi Rosemary,
Thank you for your feedback and the 5 stars!
We’re really pleased to hear your order arrived quickly and that everything was present and correct. We appreciate your comment regarding the packaging — we understand that storage space can sometimes be limited, and we’ll certainly pass this feedback on to the relevant team.
If you have any questions or need support in future, our member support team is available at info@dietchef.co.uk.
Best wishes,
Diet Chef
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.