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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I inadvertently signed up to an annual subscription following the end of the seven day free trial. I contacted the team at Dinolingo to explain the situation and they agreed to cancel my subscription... Ver más

Valorada con 1 estrellas sobre 5

Lors de l'inscription (cours de grec moderne), j'ai coché la case correspondant à un paiement de 6,99 par mois. J'ai été débitée dès la fin de la première semaine d'un montant de 69,99€. Je n'ai par a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I would leave zero Stars if I could. This program caused nothing but problems when trying to use it on different platforms. It would freeze constantly and you'd have to force stop it and restart it. M... Ver más

Valorada con 1 estrellas sobre 5

Purchased the "buy as a gift" got charged but we never received the codes. Checked all spam folders nothing. When digging into trying to contact seller all they have are contact forms which don't subm... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de cursos de idiomas
  2. también en la categoría
  3. Escuela de francés
  4. Escuela de idiomas
  5. Profesor/a de alemán
  6. Profesor/a de inglés

Sobre Dinolingo

Escrito por la empresa

Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.

We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged.

Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.

Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.

With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.

Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.

Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 70% de las opiniones negativas

Suele tardar más de 1 mes en responder

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2,4

Todas las opiniones

(229)

11 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This company needs to dissolve itself or improve

This company doesn't refund or improve your experience using this app. I had to pay twice to get some information for my students and I still have problems getting into the PAID website.
I will no longer use this website or company; I have opened it up maybe 4-6 times to plan for my students and could not show them any videos or play any games.

9 de octubre de 2023
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Respuesta de Dinolingo

Hi,

Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you encountered, especially after purchasing access. We understand how frustrating it must have been to be charged twice and then be unable to access the videos and games you intended to use with your students.

We'd like the opportunity to investigate this for you. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any receipt or order details you may have. Our team will carefully review your account, investigate the access issues, and work with you directly to help resolve the situation.

Valorada con 2 estrellas sobre 5

Videos are terrible quality

Although the ultimate goal of my daughter learning words in Swahili is being achieved, we often are baffled by the videos. They seem very random and poorly done.

1 de octubre de 2023
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Respuesta de Dinolingo

Hi Sam,

Thank you for taking the time to share your feedback. We're happy to hear that your daughter has been successful in learning Swahili vocabulary, but we're sorry that the videos didn't provide the quality of experience you were expecting. We appreciate you letting us know that they felt random and poorly put together, as feedback like this helps us improve our content.

We'd like to learn more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional details or examples you'd be willing to share. Our team will carefully review your feedback as we continue improving our videos and overall learning experience.

Valorada con 3 estrellas sobre 5

Very disappointing

Very disappointing for the price you are paying, plus you only get access to one language.

26 de septiembre de 2023
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Respuesta de Dinolingo

Hi Hannah,

Thanks for sharing your feedback. We're sorry to hear that Dinolingo didn't provide the value you were expecting. We understand that pricing and subscription options are important, and we appreciate you letting us know that having access to only one language was disappointing.

We'd love to learn more about your experience and answer any questions you may have about your subscription. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account and let us know which platform you subscribed through (such as our website, Google Play, or the App Store). We'll be happy to review your account and assist you however we can.

Valorada con 1 estrellas sobre 5

Videos do not work on the children ones.

Videos do not work on the children ones.

24 de septiembre de 2023
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Respuesta de Dinolingo

Hi Jenna,

Thank you for taking the time to share your feedback. We're sorry to hear that the videos in the children's lessons weren't working for you. We understand how important the videos are to the learning experience, and we appreciate you bringing this issue to our attention.

We'd like to investigate this further. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), the device you're using, and any additional details about the issue. Our team will look into the video playback problem and work with you to get everything working properly.

Valorada con 3 estrellas sobre 5

video quality is not very entertaining

video quality is not very entertaining, looks cheaply made.

1 de octubre de 2023
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Respuesta de Dinolingo

Hi Nata,

Thank you for sharing your feedback with us. We're sorry to hear that the video quality didn't meet your expectations. We want our lessons to be both educational and engaging, so it's disappointing to hear that the videos felt cheaply made and weren't entertaining for you.

We'd love to learn more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional details you'd like to share. Your feedback will help our team continue improving the quality of our videos and overall learning experience.

Valorada con 5 estrellas sobre 5

Love this!

I am a student using this app on my Ipad, and it is so fun! I enjoy using this because I get to learn a new language. I a currently learning Tagalog (Ta-ga-loog) and I highly reccomend.

Paalam!

23 de agosto de 2023
Valorada con 3 estrellas sobre 5

My daughter is just under three years…

My daughter is just under three years old. I was hoping it would be more targeted to that age.

26 de septiembre de 2023
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Respuesta de Dinolingo

Hi,

Thank you for sharing your feedback. We're sorry to hear that Dinolingo wasn't quite what you were looking for for your daughter. We understand that children develop at different paces, especially at such a young age, and finding content that's the right fit is important.

We'd love to learn more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional thoughts you'd like to share. Feedback like yours helps us continue improving our content for learners of different ages.

Valorada con 5 estrellas sobre 5

Great for kids

I thought the site was great. It had bright colors and looked fun for kids to learn. We (my granddaughter and I) decided not to go with Dinolingo because it did not tell us what we were being taught. The first lesson had a picture of a cat. Underneath there was a sentence. I don't remember the exact sentence but it started with Bonjour. So, I knew it must have been saying something like "Hello, I'm a cat". I could see that some kids might think that the entire sentence means "cat". The second picture was two cats and the words underneath seemed to say "two cats". We went with another company that told us the english version so that we knew what we were saying in french.

19 de septiembre de 2023
Valorada con 5 estrellas sobre 5

My kids love this app

My kids love this app and are learning and remembering more each time. It’s easy to use and navigate for them. I also love that I can print out worksheets and flash cards to practice writing and reading the words

26 de septiembre de 2023
Valorada con 2 estrellas sobre 5

I used it one day

I used it one day, and now it won't let me log back in.

21 de septiembre de 2023
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Respuesta de Dinolingo

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that you were able to use Dinolingo initially but couldn't log back into your account afterward. We understand how frustrating that can be, especially when you're just getting started.

We'd like to investigate this for you. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about what happens when you try to sign in. Our team will review the issue and help you regain access to your account as quickly as possible.

Valorada con 3 estrellas sobre 5

The videos are not running

The videos are not running , the screen is black

17 de septiembre de 2023
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Respuesta de Dinolingo

Hi,

Thank you for sharing your feedback. We're sorry to hear that you weren't able to watch the videos because they were only displaying a black screen. We understand how frustrating that must have been, especially since the videos are an important part of the learning experience.

We'd like to take a closer look at what's causing this. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), the device you're using, and any additional details about the issue. Our team will investigate the problem and work with you to get everything running properly.

Valorada con 2 estrellas sobre 5

Why even offer unusable reward points???

Can’t figure out how to use the earned points on this language leaning site and son is getting very frustrated and demotivated.

26 de septiembre de 2023
Logotipo de Dinolingo

Respuesta de Dinolingo

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that you were able to use Dinolingo initially but couldn't log back into your account afterward. We understand how frustrating that can be, especially when you're just getting started.

We'd like to investigate this for you. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about what happens when you try to sign in. Our team will review the issue and help you regain access to your account as quickly as possible.

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