I inadvertently signed up to an annual subscription following the end of the seven day free trial. I contacted the team at Dinolingo to explain the situation and they agreed to cancel my subscription... Ver más
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Consulta las opiniones de los clientes
Lors de l'inscription (cours de grec moderne), j'ai coché la case correspondant à un paiement de 6,99 par mois. J'ai été débitée dès la fin de la première semaine d'un montant de 69,99€. Je n'ai par a... Ver más
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I would leave zero Stars if I could. This program caused nothing but problems when trying to use it on different platforms. It would freeze constantly and you'd have to force stop it and restart it. M... Ver más
Purchased the "buy as a gift" got charged but we never received the codes. Checked all spam folders nothing. When digging into trying to contact seller all they have are contact forms which don't subm... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de cursos de idiomas
- también en la categoría
- Escuela de francés
- Escuela de idiomas
- Profesor/a de alemán
- Profesor/a de inglés
Sobre Dinolingo
Escrito por la empresa
Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.
We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged.
Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.
Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.
With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.
Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.
We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged.
Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.
Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.
With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.
Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.
Información de contacto
30 Broad St., 14 FL 1454, 10004, New York, Estados Unidos
- info@dinolingo.com
- www.dinolingo.com
2,4
Malo
229 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 70% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great learning app!
28 de agosto de 2023
DD 5 was able and happy to use the program…
Daughter 5 was able to use the program mostly unassisted because it is intuitive and fun. Gaining coins stars and awards meant she wanted to return to do more.
30 de agosto de 2023
I’m sure it’s fine for under 3rd grade
I’m sure it’s fine for under 3rd grade. I got it for my 5th and 7th grade girls because it’s supposed to be for under 14. The cartoons, games and voices are all *very* preschool. The girls felt like they were being talked to like babies. Unfortunately we didn’t last past the second day because they hated it. Which is unfortunate because otherwise, the content seemed fine and the price point was excellent compared to other products like it.
30 de agosto de 2023
Respuesta de Dinolingo
Thank you for your positive feedback. We value all customers with children of various ages / grades, and we respect your decision as parents. Best regards!
Some of your words for Urdu language…
Some of your words for Urdu language are not correct
23 de agosto de 2023
Respuesta de Dinolingo
Hello, our Urdu team is currently reviewing it, and if they determine that content adjustments are necessary, we will promptly notify all our Urdu-speaking customers via email. Thank you for your feedback.
Too expensive
27 de agosto de 2023
Respuesta de Dinolingo
Hello,
Thank you for sharing your feedback with us. We're genuinely sorry to hear that you consider Dinolingo to be expensive. We'd like to provide you with some context regarding our pricing structure. Our comprehensive language learning program is priced at $14.95 per month, allowing access for up to four users. This subscription encompasses hundreds of engaging activities and materials designed to facilitate effective language acquisition.
Respuesta de Dinolingo
Dear Benjamin, It appears that you have successfully canceled your subscription after posting this comment on Aug 28. You should not expect any further billing. Sincerely
Parent reporting needs clarification…
Parent reporting needs clarification and there is no way to contact Dino Lingo with questions.
22 de agosto de 2023
Respuesta de Dinolingo
Hi there, thanks for your feedback. Please email us at info@dinolingo.com anytime of the day. We reply to all emails within the same day, thank you again for choosing Dinolingo!
Charged wrong fees!!
Well, wanted to try for free and my friend was charged for a whole year.! When we tried to reach out, no one would respond to our concerns! Sorry, but that isn’t good business. Would have loved the app, but refused to use it, even tho paid for!
25 de agosto de 2022
Respuesta de Dinolingo
Dear Customer,
After carefully reviewing your comment, we have made three attempts to contact you via email to address the issue you or your friend encountered. It seems that you have read our messages but have not responded. Consequently, we will no longer address this comment as it is no longer pertinent.
Sincerely
There are mistakes in the material and…
There are mistakes in the material and the graphics are pathetic
17 de agosto de 2023
Respuesta de Dinolingo
Dear Joanna, it appears that you registered and canceled your subscription in a couple of minutes. Not to worry—no charges were incurred. We hope you might consider giving us another opportunity in the future more than just a few minutes. Thank you
Experience is great because I enjoy the…
Experience is great because I enjoy the games. I am in my 60s and trying to learn so I thought I would start at child’s level.
18 de agosto de 2023
The app seems really great so far..
The app seems really great so far... I'm using it with my 6yo and I find I need to sit with her to help her understand the tasks.
The only negative so far is the music that plays throughout which makes the spoken words quite difficult to hear. Maybe I haven't found a way to turn this off but it seems counter-intuitive to play music over the top when trying to clearly pronounce and teach foreign words... 🤔
18 de agosto de 2023
Respuesta de Dinolingo
Hello and thank you for your encouraging feedback! We're delighted to hear that your 6-year-old is having a great time with our app. Regarding the sound, within our games, you have the flexibility to easily toggle the sound on and off directly through the app's settings. However, in the case of videos, the sound is pre-layered and unfortunately cannot be adjusted as it's fixed. We hope this clarification is helpful. Thanks once again!
Excellent way to learn a language
It's an excellent tool to help my little in want to learn. It's easy, it's bright and fun. Thank you for creating such an great app!
12 de agosto de 2023
Respuesta de Dinolingo
Thank you for your kind words and for using our wonderful app! We're thrilled that our app is helping your little one's enthusiasm for learning! The simplicity, vibrant design, and enjoyment it brings are all important to us.
Extremely childesh
17 de agosto de 2023
Respuesta de Dinolingo
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you felt the content was too childish. We understand that every family has different expectations, and finding the right level of engagement and age-appropriate content is important.
We'd like to learn more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional details you'd be willing to share. Your feedback will help our team continue improving our content for learners of different ages.
Respuesta de Dinolingo
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that the graphics and overall experience didn't meet your expectations. We appreciate you letting us know that you found the visuals lacking and the content not as engaging as you had hoped, as feedback like this helps us continue improving Dinolingo.
We'd like to learn more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional details you'd be willing to share. Our team will review your feedback as we continue enhancing the quality of our content and learning experience.
Nice for kids
My 8th years old daughter which already speaks Dutch, Spanish, English is facisnated with the Portuguese course.
11 de agosto de 2023
Respuesta de Dinolingo
Hi there, We're delighted to be a part of her language journey. Fantastic to hear that your 8-year-old daughter, who's already skilled in Dutch, Spanish, and English, is captivated by our Portuguese course! Thanks again.
Visually a wonderful way to learn the…
Visually a wonderful way to learn the language.
Good exercises and tests along the way.
9 de agosto de 2023
Respuesta de Dinolingo
Hello, thank you for your feedback! We're thrilled that you find our visual approach to language learning appealing. We're glad you're enjoying the exercises and tests as well – they're designed to enhance the learning experience. Your input is much appreciated!
Respuesta de Dinolingo
Большое спасибо за ваш отзыв! Мы рады, что наш сайт нравится вашему 6-летнему ребенку. Ваше мнение для нас очень важно! -
Thank you very much for your feedback! We are glad that your 6-year-old child likes our site. Your opinion is very important to us!
Learning french for upcoming trip
My kids (5 & 3) are enjoying the French lessons with cute graphics. The games are fun for them as well although I find them a bit basic.
28 de julio de 2023
Respuesta de Dinolingo
Hello, thank you for sharing your experience! It's wonderful to hear that your kids, aged 5 and 3, are enjoying the French lessons and finding the graphics engaging. We appreciate your feedback on the games too and will consider ways to enhance their complexity. Have a fantastic time preparing for your upcoming trip!
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