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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I inadvertently signed up to an annual subscription following the end of the seven day free trial. I contacted the team at Dinolingo to explain the situation and they agreed to cancel my subscription... Ver más

Valorada con 1 estrellas sobre 5

Lors de l'inscription (cours de grec moderne), j'ai coché la case correspondant à un paiement de 6,99 par mois. J'ai été débitée dès la fin de la première semaine d'un montant de 69,99€. Je n'ai par a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I would leave zero Stars if I could. This program caused nothing but problems when trying to use it on different platforms. It would freeze constantly and you'd have to force stop it and restart it. M... Ver más

Valorada con 1 estrellas sobre 5

Purchased the "buy as a gift" got charged but we never received the codes. Checked all spam folders nothing. When digging into trying to contact seller all they have are contact forms which don't subm... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de cursos de idiomas
  2. también en la categoría
  3. Escuela de francés
  4. Escuela de idiomas
  5. Profesor/a de alemán
  6. Profesor/a de inglés

Sobre Dinolingo

Escrito por la empresa

Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.

We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged.

Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.

Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.

With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.

Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.

Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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2,4

Todas las opiniones

(229)

11 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great for kids but some technical difficulties

We are happy that our kids like the lessons. The only issue is that sometimes the sound and videos don’t work and we have to log off and try later.

27 de julio de 2023
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Respuesta de Dinolingo

Thank you for your positive feedback! We're glad your kids are enjoying the lessons. We apologize for any inconvenience with the sound and videos. If you encounter issues, please don't hesitate to reach out to our support team for assistance.

Valorada con 1 estrellas sobre 5

poor contact options

poor contact options. i want to call someone.

17 de julio de 2023
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Respuesta de Dinolingo

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that our contact options didn't meet your expectations. We understand that some customers prefer speaking with someone directly, and we appreciate you sharing your thoughts about our support experience.

We'd be happy to assist you. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and a brief description of the issue you're experiencing. Our support team will review your request and work with you to resolve it as quickly as possible.

Valorada con 5 estrellas sobre 5

Wow me and my son both learning…

Wow me and my son both learning language together we do 30 mins same time each evening , so easy love this app

26 de julio de 2023
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Respuesta de Dinolingo

Dear Jane,

That's fantastic to hear! We are thrilled that both you and your son are using our app to learn a new language together. It warms our hearts to know that you dedicate 30 minutes each evening for this learning journey. Consistency is key, and we admire your commitment. We're glad that you find our app easy to use and love the experience it provides. Keep up the great work, and happy learning to both of you!

Best regards,

Valorada con 3 estrellas sobre 5

Soon boring

The idea is good. However, it is very repetitive, always the same structure and therefore soon boring. The app would need more different kinds of excercises and would need to be more playful for young kids to enjoy. I don't think the subscription is worth the current state of the app.

25 de julio de 2023
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Respuesta de Dinolingo

Hi Sandra,

Thank you for sharing your honest feedback. We're glad to hear you liked the overall idea behind Dinolingo, but we're sorry that the lessons became repetitive and didn't keep your child's interest over time.

Your suggestions about adding more variety, creating more playful activities, and making the experience more engaging for young learners are truly appreciated. Feedback like yours helps us understand where we can continue improving the learning experience.

We'd love to hear more about your experience. Please email us at info@dinolingo.com with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional suggestions you'd like to share. We'll be happy to pass your feedback along to our product team.

Valorada con 4 estrellas sobre 5

The app was amazing

The app was amazing and my daughter caught on quickly to the lessons. The only thing she had difficulty with was navigating where to go next because she isn’t a fluent reader yet.

20 de julio de 2023
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Respuesta de Dinolingo

Hello,Thank you sincerely for your positive feedback. We're thrilled to hear that your daughter enjoys the app and has started her language learning journey with us. We take user feedback seriously, and we are continuously working on making the app even more user-friendly and intuitive. Thank you

Valorada con 2 estrellas sobre 5

Hard to find contact details to ask a…

Hard to find contact details to ask a question about the program. When I did find it they did reply quickly. There is no speaking component in the course (like DuoLingo for example) and that is a very important component for us. My kids already understand Dutch as I speak to them in Dutch but they reply in English. A language course without a speaking element is an incomplete course. My kids 10 and 8 found the content too childish and repetitive, even when switching to the 11+ content, which has same pre-school animal pictures as the younger version. There isn't a way to adjust the level, like Reading Eggs have an entry test so the program sets to their level before starting. I feel Dinolingo is more suitable for pre-school & prep kids.

12 de julio de 2023
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Respuesta de Dinolingo

Hello Zalia,

Thank you for your valuable comments. We're delighted that our team promptly addressed your email. If you ever need assistance, feel free to reach out to us anytime at info@dinolingo.com.

Regarding the other comments you shared, we have already forwarded them to our managerial team for further review and consideration. Once again, we appreciate your feedback and thank you for your support.

Valorada con 5 estrellas sobre 5

Wir sind sehr zufrieden

Wir sind sehr zufrieden. Unsere Kinder haben viel Spaß und die lernen viel. Wir empfehlen Dinolingo auf jeden Fall.

21 de julio de 2023
Opinión espontánea
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Respuesta de Dinolingo

Hallo, es freut uns zu hören, dass Ihre Kinder viel Spaß haben und gleichzeitig viel lernen. Vielen Dank für Ihre positive Bewertung und Ihre Empfehlung für Dinolingo. Wir arbeiten hart daran, unseren Benutzern ein unterhaltsames und lehrreiches Erlebnis zu bieten. Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Viel Spaß mit Dinolingo! Beste Grüße,

Valorada con 5 estrellas sobre 5

Our kids loves it

Our kids loves it. We highly recommend

1 de julio de 2023
Opinión espontánea
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Respuesta de Dinolingo

Hello, thank you for your positive feedback. We are happy to hear that your children, love learning with Dinolingo. Please let us know if you have any questions or concerns. Happy learning.

Valorada con 2 estrellas sobre 5

The videos where they introduced the…

The videos where they introduce the new words are too long. The kids are impatient with them.

18 de julio de 2023
Opinión espontánea
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Respuesta de Dinolingo

Hi Thomas, thank you for your valuable feedback.
Our videos typically range from 3 to 8 minutes in length, catering to various attention spans. We understand that older children might find longer videos tedious, and that's perfectly normal. To accommodate this, we've included a feature that allows you to eliminate videos altogether for older children.
As we have a significant number of customers with younger kids, they often request longer videos, some even suggesting durations of one hour or more. We're constantly striving to strike the right balance between engaging content and appropriate durations to meet the diverse needs of our audience. We hope this explains why we have different length of videos. Thank you

Valorada con 5 estrellas sobre 5

Kids are really enjoying the learning…

Kids are really enjoying the learning app

18 de julio de 2023
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Respuesta de Dinolingo

Hello, thank you so much for your positive feedback. We are glad your children are learning a language with Dinolingo. Best Regards

Valorada con 5 estrellas sobre 5

My children are loving Dinolingo and…

My children are loving Dinolingo and doing it in their free time. We had a technical issue and the staff at Dinolingo solved our problem quickly.

17 de julio de 2023
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Respuesta de Dinolingo

Thank you for sharing your positive experience. We are thrilled to hear that your children are loving Dinolingo and enjoying it! We're glad we could assist with the technical issue and resolve it quickly. If you have any further questions or need any more help, please don't hesitate to reach out. Happy learning!

Best regards,
Dinolingo Support Team

Valorada con 5 estrellas sobre 5
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Respuesta de Dinolingo

Thank you for your glowing feedback on our mobile app and language learning games. We truly appreciate it! Wishing you and your family the best of luck in your language learning journey. If you have any questions or need assistance along the way, don't hesitate to reach out. Happy learning!

Valorada con 5 estrellas sobre 5

It has been a great experience with the…

It has been a great experience with the dinamic of the system and easy way to manage all piasses.

13 de julio de 2023
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Respuesta de Dinolingo

Hi Amadeu, We are thrilled to receive your wonderful feedback and support. We wholeheartedly wish you the best of luck in this endeavor. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to support you every step of the journey.

Valorada con 2 estrellas sobre 5

More games, less other things

The only feature that my 9 years old enjoys and uses is the games. I wish there were more games for my kid to learn with. The song is long and boring (according to my kid).

12 de julio de 2023
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Respuesta de Dinolingo

Thank you for your valuable feedback. We're glad to inform you that our team has been diligently working on developing new games to enhance our language software. We are planning to implement some of these exciting new games by the end of this year. Thanks again!

Valorada con 2 estrellas sobre 5

No thanks.

The idea is good. I installed Slovak for my son to practice, but the words are read by non-native speaker. I would expect good pronounciation for $15 a month. All I got was weird computer voice, I cancelled the subscription and uninstalled the app right away. I mean, anyone from Slovakia would like a job to record their voice.

15 de julio de 2023
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Respuesta de Dinolingo

Hello Zuzana, thanks for your feedback.
In response to your request for a Slovakian voice-over, our team is more than happy to accommodate your preferences. Could you please record a short sample voice in Slovakian and email it to us? This will enable us to ensure the best match for your needs. We've also passed on your comments to our Slovakian team, they have assured us that the current voice was recorded in a professional studio. We hope it's clear. Thank you!

Valorada con 5 estrellas sobre 5

Good approach to teaching

Good approach to teaching. Repetition and then testing to move forward

12 de julio de 2023
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Respuesta de Dinolingo

We deeply appreciate your kind review! Your positive feedback holds great significance to us.

Valorada con 5 estrellas sobre 5

Our 8 year old loved using Dinolingo…

Our 8 year old loved using Dinolingo and was captivated for quite awhile learning new words in spanish. She had fun doing the variety of activities It would be helpful also to say the word in english. Such as Cat .... Gato.

6 de julio de 2023
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Respuesta de Dinolingo

Hello, We are delighted to hear that your child enjoys Dinolingo! Thank you for your support, and we wish you the best of luck in your family's language learning journey.

Valorada con 5 estrellas sobre 5

Great for young children!

I have three kids using Dinolingo to learn German, and they love it! The repetition is so helpful for retaining words; and even my 4-year-old can learn, since no reading skills are necessary.

26 de junio de 2023
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Respuesta de Dinolingo

Dear Tim, We are thrilled to hear that your children loves to learn German at Dinolingo! Thank you for your positive feedback, and we wish you the best of luck in your family's language learning journey.

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