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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I inadvertently signed up to an annual subscription following the end of the seven day free trial. I contacted the team at Dinolingo to explain the situation and they agreed to cancel my subscription... Ver más

Valorada con 1 estrellas sobre 5

Lors de l'inscription (cours de grec moderne), j'ai coché la case correspondant à un paiement de 6,99 par mois. J'ai été débitée dès la fin de la première semaine d'un montant de 69,99€. Je n'ai par a... Ver más

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Valorada con 1 estrellas sobre 5

I would leave zero Stars if I could. This program caused nothing but problems when trying to use it on different platforms. It would freeze constantly and you'd have to force stop it and restart it. M... Ver más

Valorada con 1 estrellas sobre 5

Purchased the "buy as a gift" got charged but we never received the codes. Checked all spam folders nothing. When digging into trying to contact seller all they have are contact forms which don't subm... Ver más

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Información sobre la empresa

  1. Proveedor de cursos de idiomas
  2. también en la categoría
  3. Escuela de francés
  4. Escuela de idiomas
  5. Profesor/a de alemán
  6. Profesor/a de inglés

Sobre Dinolingo

Escrito por la empresa

Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.

We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged.

Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.

Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.

With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.

Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.

Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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2,4

Todas las opiniones

(229)

11 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I haven't found it useful

I haven't found it useful. It's not what I was expecting. Just not right for me. I want to cancel my subscription but I don't know how. Can you please advise. Thank you

2 de julio de 2023
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Respuesta de Dinolingo

Hi there, as mentioned, you can cancel at any time by visiting your subscriptions page and selecting the cancellation option. Per your request we have canceled your account on your behalf. If there's anything else we can assist you with or if you have any further questions, please feel free to let us know.

Valorada con 5 estrellas sobre 5

My kids love it and I feel like it…

My kids love it and I feel like it truly helps them learn another language.

3 de julio de 2023
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Respuesta de Dinolingo

Dear Jamie, Thank you for your wonderful feedback! We are thrilled to hear that your kids love Dinolingo and are enjoying the process of learning a new language.Best regards,

Valorada con 3 estrellas sobre 5

Great program to start with.

I like that it's so easy for the kids to navigate through the material and visually appealing as well (lots of colour and little video/audio clips). The work sheets are a great way to practise too.

I have noticed a few glitches however in some of the tests, where two answers are exactly the same yet only one is the correct one. I also wish there was some kind of "level system", where kids can go up a level once they've reached a certain point and things get a little bit more difficult, or there will be more of a focus on grammar. That's what I'm currently missing. My kids have gone through all the lessons and are now starting over again to see if they've missed anything, but what I'd prefer was that they went "up a level" instead and learned more about the grammar to help with forming sentences.

Great learning program to start with though!

2 de julio de 2023
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Respuesta de Dinolingo

Thank you for your feedback! We're happy to hear that your children are close to completing our program. We understand the importance of providing ongoing learning opportunities, and that's why we release new lessons each week to ensure there is always fresh content for your kids to enjoy and continue their language learning journey. Additionally, we appreciate your patience as we work on improving our level system to make the progression smoother and more straightforward. Thank you for choosing Dinolingo, and please feel free to reach out if you have any further questions or need any assistance.

Valorada con 1 estrellas sobre 5

Extremely limited learning my kids…

Extremely limited learning my kids exceeded it inside a month.

2 de julio de 2023
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Respuesta de Dinolingo

Dear customer, Thank you for your feedback.

We are glad to hear that your child completed all the online activities in our Danish language program within a month. We appreciate your understanding that Danish is one of our smaller language offerings, and as a result, the number of online activities available may be more limited compared to more widely spoken languages like Spanish, French, or Portuguese.

While Danish may have a smaller pool of online activities, we are delighted to inform you that our Danish program offers a comprehensive selection of offline activities, including worksheets and flashcards. These offline resources have proven to be highly beneficial for language learners, as they provide valuable practice and reinforcement beyond the online activities.

Thank you for choosing our platform, and we look forward to continuing to support your language learning journey.

Valorada con 4 estrellas sobre 5

Great language learning, but could use improvements

I think this is a great language learning tool. Winning new dinosaurs keeps my kids interested and motivated. However, some of the images in the videos are odd. I think the videos need to be updated and improved. I also think the sound effects for a right or wrong answer should be an option to turn on or off. My kids do not like hearing the “honk” sound after a wrong answer, but there is no option to turn it off.

2 de julio de 2023
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Respuesta de Dinolingo

Hi there, Thank you for your kind review! Your positive feedback means a lot to us. We took a note about the honking sound see if we can change it in the next release. We are also improving our videos and games constantly. Best regards.

Valorada con 1 estrellas sobre 5

Expensive but not very effective

For the price which is pretty high, not a very good learning (Japanese).

14 de junio de 2023
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Respuesta de Dinolingo

Dear customer, we appreciate your feedback and understand that everyone has different expectations and preferences.

We apologize if you feel that our program is expensive. Upon reviewing your account, we noticed that you completed only the first lesson of our Japanese course. We would like to assure you that for just $14.95 a month, you gain access to over 1,000 online Japanese learning activities, enabling your child to immerse themselves in the Japanese language and develop their skills.

To help you better understand the full extent of our program, we offer a 7-day free trial. This trial period allows you to explore the various features and resources available, enabling you to assess whether our program meets your child's needs and learning objectives.

Thank you again for choosing our program, and we look forward to helping your child succeed in their Japanese language learning journey.

Best regards,

Valorada con 3 estrellas sobre 5

Very baby like and my son complains…

Very baby like and my son complains about the silly videos. Wish you had a program geared for older kids

19 de mayo de 2023
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Respuesta de Dinolingo

Thank you for providing your feedback. We understand the importance of age-appropriate content and individualized learning experiences. To address this, we have developed a "Change Mode" feature in our app that allows you to customize the activities and remove videos entirely. This way, you can personalize your child's learning journey. We encourage you to download our app to explore this feature further. Thank you for choosing our program.

Valorada con 4 estrellas sobre 5

Mostly Pros, and a few Cons

Pros: I love the immersion method, the ability to navigate back and forth through different word groups and the ability to download on multiple tablets and use the little kid mode for my toddler while still having access to big kid mode for my older child.
Cons: Ok so the movies zooming around and changing channels are kind of distracting, and the ongoing music is annoying. I do want my kids to get repetition of Spanish language but the music and dizzying video is over the top. My kids won't use it more than 10 minutes at a time.
The other negative aspect is just the price. I can see a lot went into developing the system, but I'd love to see a significantly lower price for year membership.

1 de julio de 2023
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Respuesta de Dinolingo

Hello, Thank you so much for taking the time to share your feedback on our program. We truly appreciate your insights, both on the positive aspects and areas where we can improve.We will definitely take your comments about the ongoing music into consideration for future updates and improvements. Thank you again.

Valorada con 4 estrellas sobre 5

Mon enfant adore l application et…

Mon enfant adore l application et demande chaque jour a l utiliser

27 de junio de 2023
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Respuesta de Dinolingo

Merci pour votre aimable commentaire ! Vos retours positifs comptent énormément pour nous.

Valorada con 1 estrellas sobre 5

Poor quality

Poor quality, unappealing video

26 de junio de 2023
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Respuesta de Dinolingo

Dear customer,

We understand that everyone has different preferences and interests. We noticed that you canceled your subscription within the same hour without completing any activities. Our Hebrew program offers over 900 activities and is trusted by many schools in Israel for effective language learning. We hope that you will consider giving our course another try in the future. We are confident that our program can provide you with a rewarding and engaging learning experience.

Valorada con 4 estrellas sobre 5

Dinolingo language learning site is an excellent tool to teach languages

Dinolingo language learning site is an excellent tool to teach languages. My kids (5 and 8 years old) are really enjoying, especially the games. The videos are short, direct and with fine pronunciation.
The offer of less common languages is really good (in our case, Greek), as it was difficult for us to find physical classroom learning.
As new features, this platform could have:
i) Different games, besides what is being offered (memory cards, sound/image check);
ii) Extra games where it would be possible for different users (at least of the same subscription) to play between them, as a contest and as a partnership.

23 de junio de 2023
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Respuesta de Dinolingo

Thank you for your fantastic feedback! Our team is currently working on creating new games and activities to enhance the fun and learning experience for children. We are excited about the feature, where children can play and interact with each other. Your excellent feedback is truly encouraging, and we sincerely thank you for your support.

Valorada con 5 estrellas sobre 5

Son is still engaged and enjoying…

Son is still engaged and enjoying learning

25 de junio de 2023
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Respuesta de Dinolingo

Dear Eugene, Thank you for your feedback. We are delighted to hear that your son is engaged and enjoying the process of learning a new language with Dinolingo. Best.

Valorada con 1 estrellas sobre 5

I want to Lear bu I have to wait a 1000…

I want to Lear bu I have to wait a 1000 hours to get all stars back

23 de junio de 2023
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Respuesta de Dinolingo

Hello, thanks for the feedback, if you have a specific question or need assistance regarding the stars, please email us directly at and we will be more than happy to provide you with the necessary information or send you the appropriate link. Thank you for your cooperation.

Valorada con 3 estrellas sobre 5

I’ve only experience DuoLingo less than a week

I’ve only experience DuoLingo less than a week but it looks like it is the same format throughout the experience (video, music, matching game, etc). I anticipate my 3.5 year old to get bored of this. She likes the matching game, but it would be nice to have more games.
I think the selections before the matching game (right, wrong & choosing the right picture to voice) is too difficult to understand for her without my help of what is going on. It would be nice to have age levels of the games themselves, not just be given less choices for the younger kids. She wants to play games, not watch videos. That is why I give it a 3 star. I think I will use this for a few weeks and then she will be bored, unfortunately.
The pronunciations are great though.

20 de junio de 2023
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Respuesta de Dinolingo

Thank you for your valuable feedback. We understand that you may have confused us with Duolingo, but we want to clarify that we are a separate company. We appreciate your feedback and understanding. If you have any further questions or concerns, please feel free to reach out to us. Thank you again for your message.

Valorada con 3 estrellas sobre 5

Okay, Could Be Better

After trying many other Korean learning apps for our young child, so far this has been the best. Yet it still has a ways to go. New users are able to try the first few lessons in a browser but not on mobile app. You can't subscribe through the app store and must enter your credit card info just for the 7 day free trial. The app itself has cute introductory videos but they are way too long (my child even said so!). It would be better to introduce the new language in smaller chunks, like the exercises themselves do. Also, it throws in some complex grammar early on, expecting young kids to comprehend very long sentences in an unfamiliar language (spoiler: it doesn't work and creates unnecessary frustration). Finally, the practice problems are somewhat rote. For example, the child will practice "blue bird" repeatedly without ever seeing "blue fish". I suspect it is to cut down on the number of new pictures they have to create for the program. We'll continue the trial and see if things get better. If not, I will keep searching for a better app.

20 de junio de 2023
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Respuesta de Dinolingo

Hello, thank you for joining Dinolingo. We sincerely hope that you will enjoy the seven-day free trial and become a long-term member like the majority of our satisfied customers. Regarding the app and website videos, we apologize for any confusion. Allow us to clarify that subscribers have full access to all the videos in the lessons on both platforms. If you have any further inquiries, we kindly request that you email us directly at info@dinolingo.com, and we will be more than happy to provide you with detailed explanations.

Valorada con 5 estrellas sobre 5

Love this

Love this. The kid that I babysit loves the Spanish along with the cartoons. It has been very helpful in his learning and I can sees his development in the activities that we do.

17 de junio de 2023
Opinión espontánea
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Respuesta de Dinolingo

Hi there, that's wonderful to hear! Thank you for sharing your positive experience with us!

Valorada con 5 estrellas sobre 5

Love this program!

Love this program- the visuals and activities really keep little ones (and adults) engaged and entertained! The variety and depth of languages offered is extensive and the price is right. I recommend this program to anyone with a child learning a language in school to supplement their learning or to use the program on its own. Learning should be fun and Dinolingo delivers!

8 de junio de 2023
Opinión espontánea
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Respuesta de Dinolingo

Thank you for your positive feedback! We're delighted to hear that you love the program and find it engaging for both children and adults. We take pride in offering a wide range of languages and ensuring that learning is fun. Your recommendation means a lot to us. Keep enjoying the language learning journey with Dinolingo!

Valorada con 1 estrellas sobre 5

I would like to cancel but can't find…

I would like to cancel but can't find out how...

29 de mayo de 2023
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Respuesta de Dinolingo

Hello, thanks for the feedback, please note that the system automatically canceled your subscription after the 7-day trial period due to insufficient funds in your account. No charges were made, and there is no need for you to take any further action to cancel.

Valorada con 3 estrellas sobre 5

The videos and activities are great

The videos and activities are great, but whenever my daughter spends more than about ten to fifteen minutes on the website it freezes and stops working completely.

8 de junio de 2023
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Respuesta de Dinolingo

Hello there! Thank you for your feedback. If you're experiencing freezing videos, it's possible that it's related to either your Internet speed or the browser you're using. To assist you further, please email us with the specifications of your device (such as device model and operating system) and the browser you're using. This information will help us investigate and provide you with appropriate solutions. Thank you.

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