Currently struggling to gain a refund for an item that was sold to me, but unbeknown to me never in stock. Slack customer service response. They’re quick to take your money. Shall pass to my bank for... Ver más
La empresa ha respondido
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Currently struggling to gain a refund for an item that was sold to me, but unbeknown to me never in stock. Slack customer service response. They’re quick to take your money. Shall pass to my bank for... Ver más
La empresa ha respondido
Great experience knowing anything went well, specially came from USA It could been in bigger box well wrapped, padded, specially in transit But very pleased no damage, maybe Start to sell them... Ver más
Great website to navigate. Good communications throughout putting the order in to delivery. Really pleased with the earbuds, the 'base' was exactly as described on your website and I love that the wir... Ver más
The time between ordering, paying for, and receiving the AV157 was rather longer than I expected ( almost 1 month). Despite ordering on UK website item had to come from the USA. Arrived with wrong... Ver más
Online superstore for electronics
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 mes
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Process was simple an easy an shipment was fast products are great an I recommend getting your equipments from this shop.
Kept updated throughout the process, and delivered on schedule
Excellent, just as promised and in perfect delivery condition and time
I confidently discovered my purchased device by searching on Google and landing on DIRECTNINE. I can assure you that if I'm looking for something unique, DIRECTNINE is the place to find it.
It's an excellent resource for uncovering one-of-a-kind devices, which is exactly how I found mine.
Clayton. 👤
Very Quick help with a repeat order that wasn't shown on the website, great communication and great product!
Happy with the returns service as had chosen the wrong product for what I needed, outstanding customer service.
DVD writer is amazing! Only a single lead necessary. Not sure what the media disc that came with the machine is for
No dramas easy to order. Appear to be the only people who could access what I needed.
I thought it was a UK based company, but good communications and fast shipping once dispatched
Good communication and the product is perfect.
Light weight
quiet when open and close
when open it stays open and it doesn't automatically click back loud
obviously orange colour is brilliant
Great service and product!
7500 games for the legends ultimate machine.
Instructions was easy and very well set out. Was an easy install process which I thought would be tough.
Love the games let you know in a year when I’ve tried them all 😂
Thanks again highly recommended seller
Do not use!
Bought item from DirectNine in UK. They elected to ship item from USA but was not advised of this and clearly that is their choice. However the product did not work as advertised and when I tried to return it they insisted I pay to ship item back to their USA address rather than their UK address, effectively making the product non returnable due to the international shipping costs they wanted me to pay!
I tried repeatedly to resolve and even offered to pay for the cost to post to their UK address but they refused and after escalation offered a voucher rather than a refund so have had to raise with third parties and credit card company for resolution to try and get a refund for the item. A complete waste of time and effort.
Avoid this company.

Respuesta de DirectNine United Kingdom
I ordered this item on behalf of an elderly family member. We were unsure as to whether the ear pads would indeed be compatible with the original ear phones. We were relieved - and delighted to find that they fit very well. He finds them comfortable to wear and working well. Delivery took a while longer than usual these days - clearly the product had to be sourced outwith the UK, but the wait was worthwhile because of the positive result. The item was delivered by Royal Mail and arrived intact. We were kept informed throughout with respect to progress of the order. I am unable to submit a review requested by the manufacturers - avimabasics.com - some issue with the domain / security. Otherwise, very satisfied with the outcome. Thank you !
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