Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Ver más
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Consulta las opiniones de los clientes
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Ver más
La empresa ha respondido
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Ver más
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
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Product was great, long postage
Product was great! Postage just took a very long time
US Adapter
Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description.
Tried to call around 11am and it stated no one is available.
Fast delivery
Fast delivery, well packaged, good quality item, thanks!
There service.
There service and communication was excellent,very quick posting and can’t fault Directnine.
Great Product
The product delivered met my expectations and tracking updates were very helpful.
Product provided with US plug, not Australian
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by DirectNine for the extra cost (and inconvenience). In the end it worked out well and I am happy with the product.

Respuesta de DirectNine Australia
Don’t use them
I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Product sent back from Australia to the US at my own expense-no return label provided. Finally got a refund 3 months after order placed.

Respuesta de DirectNine Australia
Was a bit dubious at first but they…
Was a bit dubious at first but they answered any questions and got the goods to me in an acceptable timeframe.
Fast response and Delivery even though…
Fast response and Delivery even though the order was from the USA.
Great Service
Took a bit to get to me but was worth the wait. Product was exactly what it said and my love love it.
Everything from purchase to delivery…
Everything from purchase to delivery was excellent.
The product was good, customer service was bad
The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more than a week just to do that, I mean yeah it was over the holiday. But it doesn't take that much of effort to do just a simple packaging and shipping for a pair of sunglasses.

Respuesta de DirectNine Australia
The product aroved swiftly and easy to…
The product aroved swiftly and easy to install
The siren itself sounds a little choked up and crackly.. However it works well.
My order arrived quickly
My order arrived quickly and items were as I expected. I was surprised to learn it came from overseas though. I thought the store was in Australia.
Ordered some ram for pc only to be cancelled
Order some ram for pc. Tried chat to contact them the following Tuesday but had to email only to be told there was no stock and I will be getting a refund. I looked on the website and the product is still there able to be added to cart.
Poorly run site and not worth your time

Respuesta de DirectNine Australia
Nothing to complain about here
Nothing to complain about here, good honest reliable service.
Delivered what they described and good…
Delivered what they described and good communications prior to delivery.
Wrong product shipped, paid to return item, no refund provided. Stole my money.
DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, received return instructions, paid to have item delivered and returned. Still no refund after 10 weeks. They have stolen my money. Contacted Kholer Australia in Melbourne, they advised many customers have received the wrong items, lost there money. Order reference Order AU-DN#P847792400.

Respuesta de DirectNine Australia
Fast response and good customer service
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