The product arrived exactly as described. The mail trail from the USA to the UK was excellent (Can you please explain it to the UK Post Office, and show how it should be done?). Great service.
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Consulta las opiniones de los clientes
Great experience knowing anything went well, specially came from USA It could been in bigger box well wrapped, padded, specially in transit But very pleased no damage, maybe Start to sell them... Ver más
The time between ordering, paying for, and receiving the AV157 was rather longer than I expected ( almost 1 month). Despite ordering on UK website item had to come from the USA. Arrived with wrong... Ver más
Price was reasonable, communication was great and delivery was good too (took a week to come but l was prepared and ok with that, as coming from USA most likely). All good, would definitely use again... Ver más
Información sobre la empresa
Escrito por la empresa
Online superstore for electronics
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Would have been better had the item…
Would have been better had the item cleared customs and got on transport quicker, but very pleased once it arrived in uk
I had acknowledgment as soon as my…
I had acknowledgment as soon as my order was placed and had continual updates about its progress.
Good customer service
I recently purchase a portable stereo system but it was faulty. Customer service were excellent in understanding the issue, and refunding my money. I would buy from this company again without any hesitation. Mr Webb
Good tracking on the delivery status
The item took a while to arrive but got…
The item took a while to arrive but got here in the end and functions well.
Found exactly what I needed and…
Found exactly what I needed and delivered on time
Well I bought radio cassette from…
Well I bought radio cassette from direct nine 119 pounds they conned me it weren't worth 10 pounds and it don't work how can you let firms like this on line I think half the comments are lies just for you to buy so they should shut you down as well shocking next time I buy on line won't be looking at your lies

Respuesta de DirectNine United Kingdom
I couldn’t find this anywhere
I was looking for a pair of tweeters that not available anywhere (or cheaper than I found here), except for directnine. Will definitely save this website for future use.
Good communications from placing the…
Good communications from placing the order to receipt of goods.
Issue resolved.
My goods arrived on time and in good working order, however they were shipped from USA so just be aware that the company do not have a UK office and source there items from the closest place to you, so depending on what you ordered it might well be from within the UK.
However my issue came when I wanted to return the item for a refund, I needed to return it to the US but had to pay for postage which was going to cost me almost as much as the item cost, but I am pleased to say after a bit of going back and forth with the company they have agreed to refund me. So if you do your research and ask the company where your item will be coming from and your happy with that then there is no reason not to use Direct9UK their shipping cost are reasonable and the item arrived when they said it would and also they did respond to all my emails and resolved my issue in the end.

Respuesta de DirectNine United Kingdom
Excellent service and alarm works…
Excellent service and alarm works really well. Very pleased
The item was delivered promptly
The item was delivered promptly, and the comunication was good
Delivery was very quick
Delivery was very quick, turned up much faster than expected with great communication on tracking details
Don’t rule them out!
I ordered a shake light flashlight for my son at an expensive £147 with shipping.
After purchasing I read the reviews and was worried the product would never appear.
However, in time I received a tracking link to DHL and I could follow the progress of my order which arrived just 2 days later than the delivery date.
Only 4/5 starts as I also received a scam DHL email asking for tax customs money which I did not respond to.
Don’t rule this company out, my product arrived in good faith.
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