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DIY Shutters Opiniones 

1154
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really happy with our new shutters! We have shutters in our living room from a well known more expensive company and were originally going to buy the same ones for upstairs. We came across these at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience installing my shutters. Any concerns I had about doing it myself were dispelled once I opened the boxes and looked at the online videos; it all fell into place nicely. I was really pl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have recently purchased shutters from this company and I’m very impressed. Reasonably priced, easy to navigate website with good clear instructions on how to measure your window recess etc. Shutters a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love this company. I already covered my entire house with there shutters. Super quality and the customer service is exceptional. I sent an email to correct my address which the keyboard mistyped a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. también en la categoría
  3. Diseñador de interiores
  4. Tienda de persianas

Sobre DIY Shutters

Escrito por la empresa

At DIY Shutters, our passion for all things shutters drives us to provide a fantastic and affordable solution for transforming your windows with minimal fuss. While traditional shutter companies may come with a hefty price tag, we're here to simplify the process and make bespoke hardwood shutters accessible at a fraction of the cost.

True to our name, we empower you to take control with our DIY approach. Measuring your windows, ordering on our user-friendly website, and installing your shutters yourself is a straightforward process that puts you in charge. Our easy-to-follow guides make measuring and fitting a breeze, and our friendly team of experts are always on hand to take you through things. Have a question about a tricky window? No problem. Send us a photo and we’ll give you a hand. Need style advice? Sure thing. Get in touch and we’ll give you our two cents.

We’re big on quality too. Each shutter we supply is meticulously crafted to your precise size and design specifications of your window. As part of one of the UK's leading shutter groups – TCMM – and with over 15 years of experience, you can be sure you’re in the safest of safe hands.

Shop our website today and see how much you can save.

Información de contacto

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4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,7

Todas las opiniones

(1154)

63 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very easy to use web site

Very easy to use web site, office were very helpful in amending my order. Brought these shutters before, looking forward to taking delivery.

17 de septiembre de 2024
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Respuesta de DIY Shutters

Hi Dave,

Thank you for your 5* review. We are thrilled with your feedback!

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

The team are very helpful

The team are very helpful

27 de agosto de 2024
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Respuesta de DIY Shutters

Hi Sean

Thank you for your great review!

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Used before, great company.


Seem to be a good company. Won’t let you order till everything is checked and correct.

28 de agosto de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Thank you for your kind review Colin!

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Great company.

Won’t let you order till everything is checked and correct.

28 de agosto de 2024
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Respuesta de DIY Shutters

Hi Mrs Struthers,

Thank you for your 5* review!

Best Wishes
The Customer Service Team

Valorada con 4 estrellas sobre 5

I’ve only placed my order so cannot…

I’ve only placed my order so cannot make a decision yet

5 de agosto de 2024
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Respuesta de DIY Shutters

Hi Phil,

Thanks for your review. We look forward to getting your feedback on the shutters once they're up!

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Great expert service

Great expert service paying attention to every detail.
You can buy with confidence knowing things will be correct.

30 de julio de 2024
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Respuesta de DIY Shutters

Hi Phillip,

Thank you for your fantastic review, we really appreciate your kind words and feedback.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

First shutter experience

Just ordered and sample process, measuring instructions excellent and phone call before order processed a good move to be sure for supplier and customer that everything is accurate as far as it could be
So now hope the actual shutters are good!

19 de julio de 2024
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Respuesta de DIY Shutters

Hello Paul,

Thank you for your fantastic review Paul. We are thrilled to hear that the service provided was helpful. We look forward to your new shutters arriving.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

First time ordering shutters

Staff were very helpful with the design of the shutters and thorough confirming that all the details were correct.

20 de julio de 2024
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Respuesta de DIY Shutters

Hi Andrew,

Thank you for your fantastic review! We are delighted with your feedback.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

My second order!

This was the second order with DIY Shutters. The first set were delivered perfectly within eight working days. The quality was great and they look fantastic. After placing the order, the company phoned to check everything and could not have been more helpful. This time exactly the same care and attention - this time from Ellie. I am looking forward to receiving the new set. From my experience - they're a great company and I shall be using them again very soon for our next bedroom. The bedroom I'm doing is costing a total of £432.80 from DIY Shutters. A local company quoted £1250 for the same work and the actual shutters look identical.

2 de julio de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi Ian,

What a glowing review! Thank you so much for kind words- we will certainly be passing this onto Ellie who will be thrilled to have been able to assist.

Warm Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Communication excellent

Communication excellent

1 de julio de 2024
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Respuesta de DIY Shutters

Hi Marion,

Thank you for your 5* review.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Helpful website, competitively priced and efficient service

Easy to follow instructions on website with 'print and cut out' guides to aid measuring, step by step guide through choice of style and types of blinds, helpful videos and useful illustrations also available, competitively priced, prompt response to answer questions and they called to double check everything before they took payment and committed make to measurements.

1 de julio de 2024
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Respuesta de DIY Shutters

Hi Nev,

Thank you so much for your 5* review! We are delighted with your comments and that we were able to assist with your order.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Straight forward to fit and good service

The online service is really straight forward to use, and the confirmation phone call was really helpful as I wanted to make some changes to my order.

They were also really helpful with any questions on delivery, and the shutters which turned up are good quality and were extremely easy to fit. Really happy with the service and the product!

17 de junio de 2024
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Respuesta de DIY Shutters

Hi David,

Thank you so much for your glowing review. We are thrilled with your feedback and hope you love your shutters for years to come.

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Very helpful company

Very helpful company, I had a few issues I needed clarification over and Ellie was extremely helpful and patient with me as I've not done DIY on the measuring and designing before.
5 stars so far, looking forward to receiving the shutters.

27 de junio de 2024
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Respuesta de DIY Shutters

Hi Ray,

Thank you for your fantastic review. We are so thrilled with your feedback and will certainly be passing your kind words to Ellie.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

The website and ordering of cafe style shutters

The website and ordering of the shutters along with the how to guides was very straightforward and the follow up phone call regarding my order was appreciated

25 de junio de 2024
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Respuesta de DIY Shutters

Hi David,

Thank you for your fantastic review. We are delighted with your feedback.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

I Like the way you still phone up to go…

I Like the way you still phone up to go through the order, it gives me peace of mind.

24 de junio de 2024
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Respuesta de DIY Shutters

HI Luigi,

Thank you for your kind review! We are so pleased that you find the sense check call so helpful.

Best Wishes
The Customer Service Team

Valorada con 3 estrellas sobre 5

Sour ending.

Customer service excellent, can not fault their help and expertise. Such a shame as we confirmed our order and the price shot up nearly £150.00 after a minor amended of a few millimetres. Called to cancel and the sales lady seemed uninterested and didn’t try to keep the sale. Shame as we had more windows to order so missed out on future business.

21 de junio de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi Lindsey,

Thank you for your review.

This is disappointing to hear. It looks as though there were a couple of changes to the order that pushed the price up. The increase in dimensions but also changing for a larger frame. Over the phone with you, our team were able to determine that your window handles as they are currently would have interfered with the shutters so with your agreement, we applied the larger frame to accomodate this, making sure you had full functionality of the shutters. There is a flat rate surcharge for this deeper frame, set by our manufacturers, that we would not have been able to waiver. Our apologies for this.

We absolutely would love to work with you so if you do change your mind, please do get back in touch and we can assist further with your order.

Best Wishes
The Customer Service Team

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