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DIY Shutters Opiniones 

1154
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really happy with our new shutters! We have shutters in our living room from a well known more expensive company and were originally going to buy the same ones for upstairs. We came across these at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience installing my shutters. Any concerns I had about doing it myself were dispelled once I opened the boxes and looked at the online videos; it all fell into place nicely. I was really pl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have recently purchased shutters from this company and I’m very impressed. Reasonably priced, easy to navigate website with good clear instructions on how to measure your window recess etc. Shutters a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love this company. I already covered my entire house with there shutters. Super quality and the customer service is exceptional. I sent an email to correct my address which the keyboard mistyped a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. también en la categoría
  3. Diseñador de interiores
  4. Tienda de persianas

Sobre DIY Shutters

Escrito por la empresa

At DIY Shutters, our passion for all things shutters drives us to provide a fantastic and affordable solution for transforming your windows with minimal fuss. While traditional shutter companies may come with a hefty price tag, we're here to simplify the process and make bespoke hardwood shutters accessible at a fraction of the cost.

True to our name, we empower you to take control with our DIY approach. Measuring your windows, ordering on our user-friendly website, and installing your shutters yourself is a straightforward process that puts you in charge. Our easy-to-follow guides make measuring and fitting a breeze, and our friendly team of experts are always on hand to take you through things. Have a question about a tricky window? No problem. Send us a photo and we’ll give you a hand. Need style advice? Sure thing. Get in touch and we’ll give you our two cents.

We’re big on quality too. Each shutter we supply is meticulously crafted to your precise size and design specifications of your window. As part of one of the UK's leading shutter groups – TCMM – and with over 15 years of experience, you can be sure you’re in the safest of safe hands.

Shop our website today and see how much you can save.

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4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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1 estrella

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4,7

Todas las opiniones

(1154)

63 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I cannot fault the customer service..

I cannot fault the customer service in trying to sort out our bedroom shutter that is faux wood and made in the UK. It looks fantastic and the quality is good. It does however, expand and contract with temperature changes and makes a noise which can’t be rectified it seems. It doesn’t shut out light as well as we thought so will add curtains also in the bedroom. This is the third blind we have bought from DIY shutters and would recommend them despite the couple of issues.

31 de mayo de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi Mrs Crook,

Thank you for your review and glowing feedback on our service.

Its so disappointing that we were not able to get to the bottom of the the issue. It is not one we have experienced before and we will continue to investigate.

Despite this, we are thrilled with your overall feedback and really appreciate your recommendation!

All the best
The Customer Service Team

Valorada con 5 estrellas sobre 5

The whole process was good.

The whole process was good.
I used the online chat assistant who provided me with great help and supplied me with example pics to help me with the ordering of my shutters.
The call with the ordering assistant was also good and put my mind at ease that all the information needed was correct.
I look forward to receiving the shutters and getting them installed

8 de junio de 2024
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Respuesta de DIY Shutters

Hi D,

What a glowing review, thank you so much for sharing your experience with us and we are delighted with this feedback so far!

All the best
The Customer Service Team

Valorada con 5 estrellas sobre 5

Clear and good quality

Well explained instructions to measure. Then fitting them was an absolute dream - far easier than I had expected and they fit perfectly. Really impressed.

12 de febrero de 2024
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Respuesta de DIY Shutters

Hi Hannah,

Thank you so much for your 5* review! We are delighted with your comments and that we were able to assist with your order.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

High service standards

Stephanie worked hard to help us with our order and get it shipped correctly. A true professional with the client first and foremost.

31 de mayo de 2024
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Respuesta de DIY Shutters

Hi Julian,

What a lovely review, thank you so much for taking the time to share your experience. We will pass your kind words to Stephanie who will be thrilled to hear she was able to assist.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Always a pleasure

Always a pleasure to buy shutters from this excellent company.

28 de mayo de 2024
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Respuesta de DIY Shutters

Thank you for your 5* review Richard! and for returning to us for more shutters.

Very Best
The Customer Service Team

Valorada con 5 estrellas sobre 5

Very efficient

Very polite. Understood my order.

24 de mayo de 2024
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Respuesta de DIY Shutters

Hi Paul,

Thank you for your 5* review.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Great customer service at order stage.

I thought web site / guides / videos were helpful. The brief discussion and answering queries session prior to confirming the order was exceptionally good.
Looking forward to delivery and fitting!

17 de mayo de 2024
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Respuesta de DIY Shutters

Hi Martin

Thank you for your review. We really appreciate your feedback and look forward to your receiving your new shutters.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Great quality easy to install

Arrived last week took a bit longer than expected due to shipping.arrived well packed and driver phoned One hour before arrival. Very easy to install with just basic diy skills you will just need a drill screwdriver and level. They look great and the quality is very good.the wife is very happy and I would definitely use this company again highly recommended

3 de mayo de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi P,

Thank you ever so much for your kind review. We really appreciate your feedback and recommendation. We look forward to working with you again!

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Always impressed by DIY Shutters

Easy to follow instructions for measuring and installation. Helpful call from Customer Services to confirm details which lead me to switch (correctly) to the buildout frame on a Bay Window as needed to attach to the window frame rather than the recess. Super quick delivery. Shutters look fantastic!

22 de marzo de 2024
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Respuesta de DIY Shutters

Hi Max,

Thank you for your fantastic review. We are so thrilled to hear that your shutters are up and looking great.

All the best
The Customer Service Team

Valorada con 5 estrellas sobre 5

Quality first rate

Quality first rate - at substantial savings over fully-fitted services. Supportive and kind staff too.

12 de abril de 2024
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Respuesta de DIY Shutters

Hi Mr Michaels,

Thank you for your 5* review, we appreciate you taking the time to share your experience.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

We're very pleased with the finish and look achieved.

Ordering the shutters for our bedroom window was made easy with DIY Shutters. The 'how to' guides for measuring and fitting were really helpful . Various colour options and styles are available which ensured we could choose exactly what we wanted for our room. Ellie was invaluable in checking all our requirements before the order was finally processed. We received the shutters as scheduled and have fitted them. We're very pleased with the finish and look achieved.

12 de abril de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi J,

What a glowing review! Thank you so much for kind words- we will certainly be passing this onto Ellie who will be thrilled to have been able to assist.

Warm Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Easy to order on line then a back up…

Easy to order on line then a back up phone call to make sure all is correct before confirming order so far 5/5 let’s hope delivery and product maches 5/5 and will post again thank you

9 de abril de 2024
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Respuesta de DIY Shutters

Hi Keith,

Thank you so much for your fantastic review! We are thrilled with your feedback and look forward to your new shutters arriving shortly.

Best Wishes,
The Customer Service Team

Valorada con 5 estrellas sobre 5

An excellent service

Have used DIY Shutters before and found their overall service from ordering through to delivery to be excellent. Have now ordered more shutters and have been really pleased with the process, ordering was easy and the follow up with one of the team to check order details was quick, friendly and efficient…..I would certainly recommend DIY Shutters to anyone looking to purchase shutters.

4 de abril de 2024
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Respuesta de DIY Shutters

Hi ID,

Thank you so much for your glowing review and recommendation. We are blown away with your feedback and are so pleased to hear how smoothly your journey with us was!

Very Best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Delivered and installed

Delivered and installed. One problem I had (my fault) was living in an old house nothing was square and the opening was too small to get the frame in. Solved by building the shutters in situ. They look great and neighbours have commented on how great they look. Thanks to your team.

21 de marzo de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi Larry,

Thank you ever so much for your kind review. Its great to hear that you were able to still get the shutters installed despite the wonky windows! We hope you love them for years to come.

Best Wishes
The Customer Service Team

Valorada con 5 estrellas sobre 5

Order Process

I've given 5 stars as my 'expert' contact was very clear and helpful. I would, however, just say the wording in the acknowledgement email could be slightly less ambiguous by making it clear that the order will only be confirmed FOLLOWING the phone discussion. A very good process though.

20 de marzo de 2024
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Respuesta de DIY Shutters

Hi Edward,

Thank you for your 5* review, we are thrilled with your feedback. Your comments re the email will be passed to our tech team to review.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent service

Spoke with Ellie to ask questions Ellie was very knowledgeable about the shutters all question answered speedy final review before order was processed excellent 5 star

11 de marzo de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi Stewart,

Thank you so much for your fantastic review. We will pass your comments to Ellie who will be thrilled to have assisted.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Easy design, ordering and support.

Website very easy to navigate and explanations are clear and concise with added videos to assist.
Can always call for assistance and there is a follow-up call to check order prior to order being completed and paid for.
Flexible delivery options if you give sufficient notice. Great product, good price, and am a return customer. Would recommend.

9 de marzo de 2024
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Respuesta de DIY Shutters

Hi David,

Thank you for your fabulous review. We very much appreciate your kinds words and recommendation.

All the best,
The Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent customer service and really…

Excellent customer service and really easy to install the blinds. They look fantastic. Would recommend DIY Shutters to anyone.

29 de febrero de 2024
Opinión espontánea
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Respuesta de DIY Shutters

Hi T,

Thank you for your kind review and recommendation. We really appreciate you taking the time to share this.

Best Wishes
The Customer Service Team

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