Dreams - Bournemouth Opiniones 

266
TrustScore: 5 sobre 5

4,8

Unit 2 Mallard Retal Park, BH8 9PE Bournemouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Ver más

Valorada con 5 estrellas sobre 5

Amazing service from start to finish, friendly informative sales staff Kieran and kind, helpful delivery crew Steve plus 1. Was expecting a nightmare (nothing ever happens as it’s supposed to since Co... Ver más

Valorada con 4 estrellas sobre 5

Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Ver más

Valorada con 5 estrellas sobre 5

We used the mattress measuring device and were given several options. One of these we chose. Delivery was quicker than expected (less than 10 days). The delivery men were very careful of our propert... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Reino Unido

  • 01202025499

4,8

Excelente

TrustScore: 5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(266)

13.450 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Product knowledge

The salesman, was very helpful, listened to all we asked for. He has a good product knowledge, and pointed us in the right direction. We are very pleased with our new bed. The men who brought and assembled it were very quick, no mess at all. So we would recommend Dreams with no hesitation.

8 de marzo de 2025
Valorada con 5 estrellas sobre 5

Very helpful sales person

Very helpful sales person, he gave us good advice. Delivery team arrived on the day in question and within the advised timescale. Still not set up the bed as the new bedroom carpet is being fitted next Thursday.
I am sure it will be all good.

22 de febrero de 2025
Valorada con 5 estrellas sobre 5

Recommend Dreams

We received a lot of help, advice & support when buying our new mattress.
Delivery was prompt, and the drivers were very helpful & professional. They respected our property & were courteous & friendly.

22 de febrero de 2025
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , Kieran Betts was very professional and helpful. Delivery & assembly was great. We chose our mattress after using Sleepmatch in store and it is perfect for us.

9 de febrero de 2025
Valorada con 5 estrellas sobre 5

Kieran Bournemouth store.

Visited the Bournemouth store and was met by Kieran he was kind, professional and really friendly. He wasn’t pushy and helped us massively with finding the right mattress & bed for our room. 100% recommend him and the store!

Thanks Kieran x

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dreams Bournemouth - Sleep Experts

Great service from Dreams, friendly and knowledgeable but not pushy staff, computer-based sleep analysis, and a good selection of mattresses. We bought one, along with pillows, and are sleeping well!

29 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Very helpful and professional

Very helpful and professional, we were greeted as we entered the store, offered a coffee and then experienced the Sleepmatch technology to assess our preferred mattress type. With the results from the Sleepmatch we were guided around the store to try the preferred mattress types, a great shopping experience.

27 de diciembre de 2024
Valorada con 4 estrellas sobre 5

We ordered our bed in November 24

We ordered our bed in November, we opted to have our old bed taken away when the new one came, but chose self assembly. Unfortunately we had to wait 4 weeks for the bed we chose (arrived 23rd Dec), was not told fee for delivery and taking our old bed away was £95, although I was shown a breakdown of the costs - I just didn’t clock, and wasn’t told verbally. I thought considering I was spending almost £3 grand on a bed and pillows and waiting 4 weeks, £100 was steep for delivery and disposal of our bed. Other than that happy with everything else. Delivery guys were great - although didn’t arrive in a ‘dreams’ lorry, was a tatty old thing!

3 de enero de 2025
Valorada con 5 estrellas sobre 5

BED REPAIR

The guys that came to repair the bed were excellent. Very polite and very helpful. Excellent service.

31 de diciembre de 2024
Opinión espontánea

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