We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Ver más
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Consulta las opiniones de los clientes
Really helpful and pleasant sales assistant. Showed us the sorts of bed we wanted. Answered all our questions and gave advice and explained various things to do with the beds and pillows (We also bo... Ver más
Team at Filton branch were brilliant. No rushing, we had plenty and time and tried several beds and pillows. Came away with exactly what we wanted within our budget. Staff were knowledgeable, helpf... Ver más
Absolutely thrilled. New bed so comfortable, sleeping so well. So good, I have trouble getting up each morning!! Delivery exactly on time. Lovely delivery guys. Over the years this is the four... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
The Shield Retail Centre, BS347BR, Bristol, Reino Unido
- 01173137471
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The staff were lovely and…
The staff were lovely and knowledgeable. We were made very comfortable and at ease.
Fabulous bed
Knowledge courtesy and options…
Knowledge courtesy and options available where presented in a intellectual manner
Very helpful staff in the North Bristol…
Very helpful staff in the North Bristol store and the mattress is firm.
It was brought into house and instructions shared by the driver on how best to care for it
Absolutely amazing staff that helped us…
Absolutely amazing staff that helped us choose our bed would definitely recommend them
We had a great experience at the Filton…
We had a great experience at the Filton Bristol store and would like to express our thanks to Emmanuel. A first class service, lots of choice, used the sleepmatch machine and came away with exactly what we wanted. No rush and everything explained fully. Also great delivery time
Having a comfortable mattress and a…
Having a comfortable mattress and a better nights sleep as with my old mattressi did not have a good nights sleep.
All good!
All good! The sales team were very helpful and found me the perfect mattress for me!
Very helpful colleague even when I said…
Very helpful colleague even when I said I couldn’t afford the first mattresses she showed us.
The product ( mattress)
The product ( mattress) , service in store and delivery were all excellent .
From the shop ( who were great ) to the…
From the shop ( who were great ) to the install of the bed brilliant thanks
Great personal service and communication
Great personal service and communication
Everything was great!
Great service in the store,
Great service in the store,
Excellent after sales service,
Bed was delivered promptly, installed, & shown operations, very polite clean quick service by delivery men, I will be going back as another bed is required later on, excellent service. My thanks.
Great staff and a great bed what more…
Great staff and a great bed what more do you need .
Good experience ordering online
Good experience ordering online. Agent helpful and polite. Delivery on time and both delivery men again very helpful
They were on time.Delivery men were…
They were on time.Delivery men were very helpful.No complaints.
easy to buy and at a good quality
Brilliant
Brilliant! We had a session on their Sleepomatic gismo which identified our sleeping patterns & have enjoyed using our new mattress since. I recommend Dreams to all.
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