I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Ver más
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
The Shield Retail Centre, BS347BR, Bristol, Reino Unido
- 01173137471
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great staff and a great bed what more…
Great staff and a great bed what more do you need .
Good experience ordering online
Good experience ordering online. Agent helpful and polite. Delivery on time and both delivery men again very helpful
They were on time.Delivery men were…
They were on time.Delivery men were very helpful.No complaints.
easy to buy and at a good quality
Brilliant
Brilliant! We had a session on their Sleepomatic gismo which identified our sleeping patterns & have enjoyed using our new mattress since. I recommend Dreams to all.
Fantastic store manager
The store manager knew her stuff and helped guide me all the way through, nothing was too much and i was a demanding unsure customer.
I went back to the store several times to help decide what i wanted and each time she was there being very friendly and helpful, offering drinks and asking what else could she do to assist me. I was mostly indecicive due to waiting to move house.
I had gone to the cribbs causeway store but the welcome i got there was not great at all and did not feel i was welcome unless i was going to buy that same day, this includes from the store manager there also.
The customer service from the Filton store stood out to be so much better and welcoming which is why i went to the Filton store to make my purchase, the Cribbs causeway store could learn a lot about customer service from the Filton manager.
Excellent experience with a really…
Excellent experience with a really great product.
Team at Filton branch were brilliant
Team at Filton branch were brilliant. No rushing, we had plenty and time and tried several beds and pillows. Came away with exactly what we wanted within our budget. Staff were knowledgeable, helpful and friendly. I later took some friends there and they had a similar experience and bought a fabulous mattress.
I was greeted and served by a very…
I was greeted and served by a very polite, helpful and knowledgeable young lady the machine they have which reads how your body lies was also very helpful in which mattress I chose. The member of staff weren’t pushy just very helpful
Great store
Great store staff are very helpful and welcoming and offer you all information needed to allow you to make a decision without any pressure offered a drink whilst in the store and made feel as nothing was to much trouble left the store feeling very happy
Professional and great service
Professional and great service. Excellent quality purchase and a very happy customer. If you don't know what Mattress you need, dreams will help you.
Exceptional service at the shop great…
Exceptional service at the shop great service on delivery very happy with the mattress sleeping well thanks.
Great sales person very knowledgeable…
Great sales person very knowledgeable and extremely patient
Mattress and pillows purchaseSmooth assistance throughout our visit…
Smooth assistance throughout our visit and we took the help with recycling the old mattress. I’m 83 so couldn’t manhandle the mattress so it was good that this service is available.
Amazing service and comfortable bed…
Amazing service and comfortable bed dreams is best 👍
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







