Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... Ver más
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Consulta las opiniones de los clientes
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... Ver más
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... Ver más
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, Reino Unido
- 01419 528709
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We were allowed time to walk through…
We were allowed time to walk through the store without being harassed by staff but when we were ready to ask questions or ask advice , staff were available and gave good advice.
100% satisfied customer
My wife and I are completely satisfied with our purchase. Will recommend to friends and family .the whole experience from store to delivery first class .been to alot of stores looking at mattresses
Am very happy with the product the…
Am very happy with the product the delivery was quick the staff were very friendly and helpful My experience was great
Excellent experience very happy with my…
Excellent experience very happy with my purchase staff were very helpful
Good quality bed delivered and…
Good quality bed delivered and assembled on time
Perfect customer service
Guys were professional and friendly
Guys were professional and friendly. Kept in touch about my goods and delivered it on time
Smelly mattress
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all night because of smell from mattress. Next day I opened windows all day in frosty weather,this has continued for almost a fortnight smell just getting fainter now not nice
quick and well done
Fantastic tenure mattress
Great tempur mattress only downside is the wrong mattress protector was supplied so had to return to shop to have them swapped which I could have done with out the hassle
In store staff was great
In store staff was great. Good service.
Delivery staff could do better!!
Custer services was excellent
The girl was really good at her job she explained everything to us no pressure on the sale just let us take our time to make up our minds would recommend dreams to anyone who was looking for a bed
Absolutely excellent service in…
Absolutely excellent service in Clydebank store,Abbie was our sales assistant and was very informative helpful and we even had tea and chocolate biscuits. She informed us about every aspect of the beds we tried,all in all it was a delightful shopping experience
Delivery staff were punctual
Delivery staff were punctual, careful when bringing the mattress upstairs, courteous and friendly. The mattress is very comfortable and I get a great night’s sleep!
OUR DREAM BED
My husband and I visited Clydebank store to purchase new bed. Daunting when you see so many beds.Sales assistant Kim excellent, friendly, suggested trying a bed first that weighed you, checked out your sleeping pattern ect took a few minutes. Kim was then able to direct us to several beds suitable for us. Purchase made, bed delivered on time. Delivered by Scott and son Scott set up bed for us really nice guys. Now having a great sleep top marks to DREAMS.
As above
My wife and I were very well looked after by a very friendly assistant named Debbie at our Clydebank store,She was very good at her job and explained everything that would be happening prior to getting our order.
Extended warranty
Lovely selection of beds, helpful staff but didn’t pressure. Store layout nice and great value option for longer warranty.
Happy sleeper. First class service in store and by…
First class service in store and by delivery team. Very happy with new bed. No complaints at all.
First class service
Delivery was on time and excellent.
Delivery was on time and excellent.
Bed was assembled in place and demonstrated how to lift and lower ottoman
My Joint Pain is Nearly Completely Gone!
My whole experience from start to finish was fantastic. I had tried to shop online for a mattress for my new home and just didn't know where to start so when I was shopping in Clydebank and seen the Dreams store, I knew I had to go in.
I was greeted upon entry by by a lovely women, who then helped me through the entire process. When I explained that I wasn't sure where to start, she suggested I try the sleep match service. It was a 2-3 minute test where you lay down on a bed that analyses your body's pressure points on the mattress, and recommends several mattresses based off your results. This was hands down one of the best decisions I've ever made.
Based on the results, I was then shown mattresses that suited my needs. I was also given a pillow (based on my sleeping position) to use when trying out the mattresses to make sure I had the best experience. I especially loved that the machine didn't just recommend a high end mattress, it gave me several options from budget friendly to high end and I didn't ever once feel like I was being persuaded one way or another. In the end, I went with a firm Tenby mattress, which is a matress from Dreams' own line.
When it came time to purchasing the mattress, I was offered tea & coffee whilst the member of staff went through everything I needed to know, and was so friendly and informative the entire time!
I've been sleeping on the mattress now for just over a week, and I'm amazed at the difference it has made. My joint pain is almost completely gone, and I feel so much more energised in the mornings. I was assured that I had 30 days to try out and return the mattress if needed, but I would be daft to send it back.
I really can't recommend dreams enough!
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