Dreams - Croydon Opiniones 

448
TrustScore: 5 sobre 5

4,8

4A & 4B Valley Leisure Park, CR0 4YA Croydon, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the As... Ver más

Valorada con 5 estrellas sobre 5

My daughter was served extremely politely, asked if we would like a coffee, the staff were very patient whilst daughter decided and they also explained the variation of each bed my daughter enquired... Ver más

Valorada con 5 estrellas sobre 5

Needed a new bed so went back to Dreams in Croydon and spoke to Michael who was very welcoming offering us both a hot drink. After listening to what we needed he offered 'sleepmatch' to confirm which... Ver más

Valorada con 5 estrellas sobre 5

Deryck was exceptional and answered our seemingly endless amount of questions, he took the time to explain, made sure we understood everything before moving on with the purchase. We both felt very wel... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • 4A & 4B Valley Leisure Park, CR0 4YA, Croydon, Reino Unido

  • 02086 800317

4,8

Excelente

TrustScore: 5 sobre 5

448 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(448)

13.337 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very exceptional service by colleague

Very exceptional service by colleague - Moses. To me, it makes all difference. Was recommended by my workmates to come to Croydon to see him. All I'm happy and products really good value for money.

15 de abril de 2026
Valorada con 5 estrellas sobre 5

Very friendly & patients great service from start to finish.

Very friendly & patient team in the store whilst we made up our minds. I was rung in the morning of the delivery to confirm my time slot in addition to being emailed in advance.The drivers were very professional and had my bed assembled in no time. They explained about reassembling the bed should I need to move the it. All the rubbish was removed.All in all a very good experience.

10 de abril de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service

Went to Dreams, Croydon branch today and was met by Calvin. We explained that we wanted to renew our mattress and Calvin put us on a bed that tested what type of mattress we would need. He then showed us an array of mattresses that would suit our needs and happily let us spend as long as we liked trying them all out telling us the pros and cons of each mattress. We immediately felt there was no pressurised sales pitch. Calvin was genuinely ensuring that, if we did buy a mattress, we got the one best suited to our needs. We were so impressed with the quality of service from Calvin that we had no hesitation in buying our mattress from Dreams and we also decided to buy a bed frame as well

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a brilliant experience with dreams

Had a brilliant experience with dreams
Diane at the Purley Way store had loads of expertise and was so helpful in assisting us choosing a new mattress. Used the new sleepmatch machine and have to say now we have the mattress it is great

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

It was really useful to go to a store and try the mattresses out. The member of staff we spoke to was very knowledgeable and helpful, with no pushy sales techniques.

22 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great Customer service

Great Customer service, Shout out to Chyna and Gabby at the Purley way Croydon store for impeccable customer relations and for really understanding our needs . With their help I feel we have made the right choice. Really first class customer experience

1 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service within the store

Great customer service within the store. We were placed on a bed which measures how we sleep and gave us information about which beds would suit our needs best. The lovely sales assistant patiently took us around the store to try all these beds until we were happy we found the one.

10 de enero de 2026
Valorada con 5 estrellas sobre 5

Super helpful and unrushed experience

Really helpful, unrushed, informative and actually relaxing experience with Noel, for whom nothing was too much trouble. We weren't hopeful of making a decision prior to visiting Dreams but felt confident in our eventual purchase. Nothing was too much trouble for Noel - he was helpful and patient and thanks to him the whole visit was totally stress free. Thank you!

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic service from miss…

Absolutely fantastic service from miss chyna, answered all my questions and made the purchase less daunting than o thought it would be, lovely lady Diane made my coffee as I sat and processed the order. Bed looks great
Thanks again girlies

20 de febrero de 2026
Valorada con 5 estrellas sobre 5

Recommendation for Sales Representative…



Recommendation for Sales Representative and Delivery Team

We were extremely impressed with the service provided. The sales representative was highly experienced, polite, and patient. He took the time to answer all our questions thoroughly and offered clear, detailed explanations throughout the process. His professionalism made our experience smooth and reassuring.

The delivery team also demonstrated excellent service. They arrived on time, were polite and respectful, and assembled the bed quickly and efficiently. Their work was precise, and the overall delivery experience was excellent.

We highly recommend both the seller and the delivery team for their outstanding
Recommendation for Sales Representative and Delivery Team

We were extremely impressed with the service provided. The sales representative was highly experienced, polite, and patient. He took the time to answer all our questions thoroughly and offered clear, detailed explanations throughout the process. His professionalism made our experience smooth and reassuring.

The delivery team also demonstrated excellent service. They arrived on time, were polite and respectful, and assembled the bed quickly and efficiently. Their work was precise, and the overall delivery experience was excellent.

We highly recommend both the seller and the delivery team for their outstanding service and professionalism.

14 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service and great mattress selection

Dreams has a great selection of mattresses and the whole experience felt well organised and professional. Being able to try a wide range of options gave us real confidence in our final choice. The mattress selection machine was also very helpful, as it guided us towards suitable options and made the decision feel much more informed.

Our sales rep - Moses provided excellent service throughout. He was friendly, approachable and very accommodating, giving us the time and space to test different mattresses without any pressure. He was patient, knowledgeable and answered all our questions clearly. Overall, a genuinely positive experience and we would highly recommend this store.

14 de febrero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más