Dreams - Doncaster Opiniones 

338
TrustScore: 5 sobre 5

4,8

Unit 6a Danum Retail Park, DN5 8LY Doncaster, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress. Having... Ver más

Valorada con 5 estrellas sobre 5

From start to finish great service. Pleasant, knowledgeable very friendly. Delivery was perfect. Well done to all staff. The mattress is superb. My back is much easier. Sleeping the best ever no mat... Ver más

Valorada con 5 estrellas sobre 5

Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattre... Ver más

Valorada con 5 estrellas sobre 5

The experience from start to was exceptional . The lady Sarah in the store in Doncaster to the two amazing men who delivered the mattress was fantastic.


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 6a Danum Retail Park, DN5 8LY, Doncaster, Reino Unido

  • 01302 390379

4,8

Excelente

TrustScore: 5 sobre 5

338 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(338)

13.337 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From start to finish great service.

From start to finish great service. Pleasant, knowledgeable very friendly. Delivery was perfect. Well done to all staff. The mattress is superb. My back is much easier. Sleeping the best ever no matter how hot it's been. Thank you. 😀😀☺️

3 de julio de 2026
Valorada con 5 estrellas sobre 5

Top marks to Dreams team

First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress.
Having used new bed for just over a week now, we are highly delighted and sleeping well.
That's value for money!

28 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent service. Would highly recommend

Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattress away. Perfect gentlemen. Very please with everything.

27 de junio de 2026
Valorada con 1 estrellas sobre 5

to Hassan ar Dreamworld.

to Hassan ar Dreamworld.

thankyou for your reply to my trust pilot remarks about Dreamworld. I have now been paid the deposite but I like to know why it was 45 pounds short of the full amount I paid.
regards

Richard orton

10 de junio de 2026
Opinión espontánea
Logotipo de Dreams - Doncaster

Respuesta de Dreams - Doncaster

Good Morning Richard,

Thank you for taking the time to leave us your review.

I am glad to hear that you have now received your deposit, so I can look into this further I have requested some further information from Trustpilot.

I look forward to speaking with you soon.

Kind Regards,
Faye

Valorada con 5 estrellas sobre 5

Awesome team & Awesome bed!

The team at Dreams is absolutely fantastic, from the friendly and helpful staff in-store to the professional team who fitted our bed. The service throughout has been exceptional.We absolutely love the bed, it’s incredibly comfortable and offers a huge amount of storage space, which has made such a difference. The added feature of having a television built in is truly the cherry on top.Thank you all for such a brilliant experience!

31 de mayo de 2026
Valorada con 5 estrellas sobre 5

David and Haydn were fantastic—very…

David and Haydn were fantastic—very helpful throughout. The discount we received was superb, and the whole experience so far has been great. We’re still waiting for our bed to arrive, but I’m confident our sleep will be much better once it does. Highly recommended!

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressed by the whole process

Very impressed by the whole process. Ordering was seamless. Mum took ill in the shop and they couldn't do enough for her. Delivery was communicated well with texts and emails. The delivery guys (2 x Michaels) were very professional and respected my home and they didn't rush the build of the bed and took their time and ensured everything was as it should be. Thank you Dreams at Doncaster to all concerned, excellent job.

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Absolutely fantastic experience

Absolutely fantastic experience. Excellent customer service from a young guy called Haydn.who went above and beyond, friendly, knowledgeable, who deserves recognition.
This is what customer service should be like. If you want a new bed, a new mattress even a new pillow go to dreams. The name says it all. Thank you.

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from this store

Excellent service from this store. The lady was super helpful. The price was amazing compared to other bed stores . The guys who delivered were very helpful and respectful of my home I would definitely recommend ( actually al ready have )and will certainly shop here again. Thank you.

11 de abril de 2026
Valorada con 5 estrellas sobre 5

The way you reacted to being told it…

The way you reacted to being told it was the wrong address you were initially going to deliver to. You quickly rectified this and delivered correctly by changing the time of delivery We did receive it in time Thank you

12 de abril de 2026

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