We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Ver más
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Ver más
Placing the order with Joe in Exeter was smooth, the delivery guys were efficient and polite. The disappointing thing was the so called free pillows valued at £80 and the mattress protector didn’t ar... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Reino Unido
- 01392 424796
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A very knowledgeable sales team
A very knowledgeable sales team. Just remember to tick that you want them to assemble your bed!
Great product.
Great attention and no pressure
Great attention and no pressure from the Marsh Barton sales team. Prompt delivery with comprehensive advice. Recommended!
Great experience when buying a bed with…
Great experience when buying a bed with dreams
We visited the Exeter store yesterday
We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ourselves to decide which suited us which then resulted in a purchase. Aaron was very knowledgeable about all the choices in store, we will certainly recommend Dreams.
I was very happy with the service
I was very happy with the service in the store which was polite but never pushy.
I used the computerised bed to assess the type of mattress I needed, and I was guided to the most suitable within my price range and allowed time to make a decision.
Everything was explained and after an efficient delivery I have found the bed to be very comfortable with immediate improvement in my back and neck pain.
Store to fixing everything was great
Store to fixing everything was great. Thank you
Mattress replacement
Informed well about product, arrived on time and it was well explained by delivery men
Good quality superb delivery
Happy with quality of the bed, amazing delivery! So professional and careful packaging
Excellent, friendly service
Aaron went above and beyond to check whether we were supported on the mattresses we tried, and gave us relevant, meaningful advice. His product knowledge was excellent and he really took the time to help us.
Personal service
Personal service. Jackie (I think that was her name) was excellent
Listening to our needs and giving helpful information.
Delivery men were on time, helpful and cheerful. Nothing too much trouble.
Great customer service
Great customer service. I was impressed with the advice given to help me find the right mattress for me. No hard sell, just helpful guidance. Delivery service was great. Highly recommend.
Dreams Delivery Sevice is very accurate…
Dreams Delivery Sevice is very accurate on their delivery on Point, Staff Behavior in store 5 star as well as the delivery staff very accommodating and respectful 💥
We have a very good sleep with our New mattress by Dreams ( Evsham )
Dreams were great, thank you!
We received a great experience from
the Exeter store and the mattress we choose is excellent.
Thank you guys!
An outstanding store with delightful staff.
From the cheerful "Hello" we received as we walked in through the door, to driving away at the end of our visit, we were treated with courtesy and, most important of all, well informed advice on the best options among dozens of mattresses. For this, our thanks go to Jacqui (sorry, not sure of the spelling), who was a terrific guide and one-person support system. All in all, an outstanding store with delightful staff.
Was made at ease as soon as we entered…
Was made at ease as soon as we entered the store.
Looking for a new bed Dreams is the place.
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over the top information.
Delivery was on time and the delivery guys were informative and helpful.
Refund for not taking the old mattress received quickly.
Professional and friendly
After 12 years, I needed a new bed, the people at this store were very accommodating very patient friendly they showed me through all the options and we had a talk to get the best deal both for my wallet and my bed
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







