Dreams - Gloucester Opiniones 337

TrustScore: 5 sobre 5

4,8

The Peel Centre, GL1 5SF Gloucester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The bed we purchased from Dreams recently is just perfect in every way. So comfortable and great sleeps too :) Great company and very knowledgeable and brilliant staff at Gloucester ... Thankyou

Valorada con 5 estrellas sobre 5

At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Ver más

Valorada con 5 estrellas sobre 5

Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Ver más

Valorada con 5 estrellas sobre 5

My wife and I visited your store in Gloucester .y wife bless has a lot of ailments causing her back and leg issues looking a new bed and mattress the staff were brilliant the young lady who seen to us... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • The Peel Centre, GL1 5SF, Gloucester, Reino Unido

  • 01452 300008

4,8

Excelente

TrustScore: 5 sobre 5

337 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Terrible experience the mattress was…

Terrible experience the mattress was faulty and had to be sent back they then had to collect the mattress before they would refund on the faulty mattress which left us with our a mattress until we could purchase a new one and had to purchase a cheap mattress until we could choose a better mattress from Furniture village.

7 de marzo de 2026
Logotipo de Dreams - Gloucester

Respuesta de Dreams - Gloucester

Good Morning Christopher

Thank you for your time in leaving your review. I am very sorry that the mattress you purchased, had a manufacturing fault. However, under UK law, we did require the mattress back before we were to able to provide you a full refund I’m afraid.

Kind Regards

Nick

Valorada con 5 estrellas sobre 5

Hello Dreams,

Hello Dreams,

Thank you for your advice and patience with us while choosing our new bed. So far we have no complaints and feel well rested and supported after a good night's sleep.
Thank you to your staff members who are top notch. We enjoyed our visit and bought what we think is the right bed for us. Very happy customers.
Kind regards,
Pierre and Jenni Erasmus

23 de mayo de 2026
Valorada con 5 estrellas sobre 5

The store is right next door bensons…

The store is right next door bensons beds. I am disabled and a motability scooter . 🛵 Bensons never made a move to come and open the door went down to dreams they come and helped with the door. They greeted us and then discussed what we were looking for . They said was the first thing was to put us on the sleep machine . Well it was so comfy I fell asleep. Well done . This gave us the type of mattress we needed. I didn’t want another memory foam one , so he showed us a lovely sprung one. We purchased these .The process was easy polite and we bought as welll mattress insurance,and an ultimate topper, and a mattress protector. He was so kind and polite they offered us a coffee. The whole process was lovely and I would recommend the shop in Gloucester to any one.The delivery was great and they helped put the mattress es in the bags and then they put the new mattresses on the bed . This was so kind and helpful again making the whole process nice and no stress.

17 de mayo de 2026
Valorada con 2 estrellas sobre 5

The bed and mattress is comfy but the…

The bed and mattress is comfy but the tempur pllows are hard and heavy cant use

3 de mayo de 2026
Logotipo de Dreams - Gloucester

Respuesta de Dreams - Gloucester

Good Morning

Thank you for your recent review.

I am sorry to hear that you are not finding the pillows suitable for your needs

I am glad we have been able to come to an agreeable resolution in regards to this, and i have followed this up with an email to you, and i look forward to hearing further from you soon

Kind Regards,

Nick

Valorada con 5 estrellas sobre 5

Great service

Knowledgeable staff both in store and at delivery.
Care taken when delivering the mattress. They wore shoe protectors

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

Bought 2 really comfortable beds

I couldn't fault the service provided by the Gloucester team from start to finish when we purchased 2 beds. They were very professional, honest and extremely friendly and welcoming without being pushy to buy. A big thank you to the team and I would definitely recommend the Gloucester branch.

12 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great customer service

I liked the fact that there was no pressure sales. The sales assistant was very helpful and able to advise me on the best mattress for my needs. He made himself available for any help I may need.

5 de abril de 2026

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