Dreams - Ipswich Opiniones 255

TrustScore: 5 sobre 5

4,8

Euro Retail Park, IP3 9SL Ipswich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a bed and mattress on Monday 18th may in Ipswich Dreams store, Ginny was extremely helpful, very knowledgeable about everything gave me good advice, I’m disabled so she was very pati... Ver más

Valorada con 5 estrellas sobre 5

If you’re in the market for a new mattress, Carol is the lady you need to look out for. Superb knowledge, wicked sense of humour, and down to earth nature. Could not fault her service. As a couple of... Ver más

Valorada con 5 estrellas sobre 5

Helpful staff. Quite a big order, but salesman unable to give much of a discount, especially as just not long after Black Friday, late Christmas season, and Boxing Day Sales imminent. NO other s... Ver más

Valorada con 5 estrellas sobre 5

I would like to thank Carol and the team at Dreams Ipswich for the fantastic customer service they have shown myself and my partner as we purchased our new bed and mattress this morning. Carol... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Euro Retail Park, IP3 9SL, Ipswich, Reino Unido

  • 01473350528

4,8

Excelente

TrustScore: 5 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent service

I was looking for a bed and mattress on Monday 18th may in Ipswich Dreams store, Ginny was extremely helpful, very knowledgeable about everything gave me good advice, I’m disabled so she was very patient with me. Went above and beyond! Very down to earth and put me at ease as I am extremely nervous dealing with people I don’t know, my family were with me for extra support and Ginny also made them very welcome. I was trying to leave a review for her to be awarded perks and prizes and I hope this helps as I could not find anywhere else.

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Mattress & Pillows

If you’re in the market for a new mattress, Carol is the lady you need to look out for. Superb knowledge, wicked sense of humour, and down to earth nature. Could not fault her service. As a couple of mattress-buying-novices, we found the options overwhelming initially. However, Carol gently guided us through the process, giving us all the information to make the right decisions for us. I’ve been singing her praises to friends and family ever since. Thanks again!

31 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Broken promises

Still awaiting completion of order some 3 weeks on from placing order

15 de mayo de 2026
Logotipo de Dreams - Ipswich

Respuesta de Dreams - Ipswich

Good Morning Stuart Baker,

Thank you for taking the time to leave us your review.

I am sorry to hear that you are still waiting on completion of your order, I had tried to call you to find out some more information but I was unable to reach you.

I have sent you an email and I look forward to speaking with you soon.

Kind Regards,
Faye

Valorada con 5 estrellas sobre 5

A Great Experience

One of the best things about the experience of purchasing with Dreams was having a store in the local area. I was able to go in and look at the variety of beds available in the store, try out the various matresses, and their Sleep Match device in store helped greatly in picking the right matress for me. The in-store team were incredibly friendly and helpful, the delivery team were excellent too.

All-in-all the whole experience was very simple, and it was easy to get advice along the way. Would definitely recommend to others and will be back if I have any future requirements.

1 de abril de 2026
Valorada con 5 estrellas sobre 5

Good choice of beds

Good choice of beds. The bed matched the description & communication of delivery was good. The bed was put together for me & the guys were great & respected my property.

12 de marzo de 2026
Valorada con 5 estrellas sobre 5

I would recommend Dreams for anyone…

I would recommend Dreams for anyone wanting a new bed /mattress
They really are welcoming helpful and knowledgeable about all their products at Ipswich store
They helped me get the right mattress I was after and I've had the most superb night's sleep ever since it was delivered .Well done to all concerned keep up the great work and service you provide

28 de marzo de 2026
Valorada con 5 estrellas sobre 5

What fantastic service

What fantastic service. Staff very friendly and knowledgeable, listened to my requirement and found the perfect mattress and base for me. The delivery team were also superb. 10 out of 10.

21 de marzo de 2026

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